PARENT INFORMATION GUIDE: 

WHAT TO WEAR / BRING

·        Students may wear: T-shirts or tank tops and shorts OR Leotards (no loose clothing).

·        No jewelry (especially dangling pieces or rings).

·        Hair must be neatly and securely tied away from the face.

·        No footwear is required during class.

·        Please label all personal items with your child’s name.

·        Ensure your child brings a drink bottle filled with water.

DROP OFF AND PICK UP

·        Please ensure your child arrives on time for warm-up (important to prevent injury).

·        Classes finish as scheduled—be punctual for pick-up. 

·        Children need to be collected from the coaches upon completion of the lesson at the door. For safety we cannot allow children to meet parent in their vehicle

·        If running late, contact 0411 166 051 as soon as possible.

ABSENCES & MAKE-UP LESSONS

·        We are asking all Absentee Notifications to be submitted using the following link. We feel this is a necessary change that will simplify the process for both families and UGA:

·        Absentee Notification – United Gymnastics Academy (UGA):

https://docs.google.com/forms/d/e/1FAIpQLScmak6bZsiCEWyc4skDeDG_XFWWXbvFd-DnaVZ0x6wwkKsMZQ/viewform

Absentee Notification - United Gymnastics Academy (UGA)

·        It is important that all absentee notifications are sent via this link at least 1 hour prior to the relevant class start time.

·        This link will be made available on:

        - The UGA Website

        - The Parent Portal Dashboard

        - The UGA Family Group Facebook Page

·        By receiving multiple absentee notifications in a timely manner, we may be able to reschedule a coach to another session, creating space for additional "make-up classes." This will only occur when safety is not compromised and where class quality can be maintained.

·        We have implemented this procedure to replace the function previously available on the old portal.

·        ❌ Please do not email or message coaches directly.

·        ✅ All absence notifications must be submitted using the official form link above to ensure accurate tracking.

·        Make-up classes will not be offered if notification is not submitted via the above link.

·        This policy ensures clear communication and supports the efficient operation of all classes.

BILLING AUTHORISATION

·        By making a payment or enrolling:

·        - You confirm your payment details are valid and authorise UGA to charge your account.

·        - A 30-day written notice is required to end billing.

·        - Disputed charges may lead to legal action, penalties, or termination of services.

INDEMNITY WAIVER

·        By enrolling your child, you:

·        - Understand the assumed risk in gymnastics.

·        - Release UGA, its staff, contractors, and partners from all liability for injury or damages during participation.

·        - Agree not to sue for incidents occurring during UGA programs.

MEDICAL TREATMENT

·        You authorise UGA staff to seek medical or ambulance assistance in case of emergency.

·        You agree to cover any associated costs.

FEE POLICY

·        Fees are charged by the hour, based on total weekly hours.

·        Charged by the term or remainder if starting mid-term.

·        Term rollover is automatic unless advised otherwise.

·        Payment options:

        - Fortnightly via direct debit

        - Full term upfront via portal

          - Bank transfer (must advise schedule Week 1 of each term to re set up)

·        All fees due by end of Week 3.

·        10% late fee applies if overdue.

SIBLING DISCOUNTS - Excluding Private Lessons

·        2 children: 5% off both

·        3 children: 7.5% off all

·        4+ children: 10% off all

REGISTRATION & INSURANCE

·        All gymnasts must be registered with Gymnastics Australia.

·        Registration must be paid by the third lesson.

·        Price set by Gymnastics Australia (with processing platform fee added and any applicable fees and charges).

WITHDRAWAL POLICY

·        Notify UGA via parent portal or email:

·        📧 [email protected]

·        A 14-day notice is required for withdrawals.

·        Classes during notice period must be paid in full.