Terms and Conditions

Terms and Conditions

Ovation Arts Australia - 2025 Student and Parent Handbook

Code of Behaviour

Attitude

Students are expected to attend classes with the intention of learning and improving their acrobatic and dance skills. A positive attitude and diligent work ethic are essential for success. Students should:

• Avoid using the word “CAN’T”.
• Listen attentively to their coach or teacher.
• Focus on performing exercises accurately.
• Embrace challenges, understanding that setbacks are part of the process.
• Show respect towards coaches and fellow students.
• Follow the set class plan.
• Respond to feedback and strive to correct mistakes.

Parental Support: Parents are encouraged to engage in positive conversations with their children after training. Questions like “Did you work hard today?” or “What challenges did you face?”  “what things can you do to conquer that challenge ? lets ask your coach what things may help conquer that challenge”  these type of phrases can help build confidence and resilience. Acrobatic training requires overcoming mental and physical barriers, and parents’ guidance and encouragement plays a vital role. Parents are encouraged to drop their children off and collect them at the end of their class. We have a couple of shops and cafes close by including Costco, Caltex truck stop, Barkley and Pips café and Booval fair. This is a great opportunity to get the weekly groceries whilst you may be kid free.

Talking During Training

While a social environment is encouraged, talking during training sessions should be limited to maintain focus. Guidelines include:

• Students Interaction with parents or friends outside the classroom is not allowed.
• Phones should remain in bags unless permitted for training-related purposes.
• Urgent communication with parents or friends requires coach approval.

Missed Trainings and Lateness

• Students should arrive on time for proper warm-up to avoid missing important instructions.
• Late arrivals must perform their own warm-up and inform their coach of the reason for their delay.
• Injured students are encouraged to attend training to participate in non-injurious exercises and receive feedback.
• Students must notify their coach if they are unable to attend class.

Equipment and Facilities

• Treat all club equipment and facilities with respect.
• Maintain cleanliness and store equipment properly.
• Entry into the facility is only permitted with a coach’s invitation.
• Do not use equipment unsupervised or remove it from the studio.
• Equipment in the studio is for our classes, and is not to be brought outside the studio.

Training Attire

For all classes please note Hair must be tied back, and skin tags, warts, and wounds should be covered. (this may be added to all aerial hoop dance  also may need to be dot point into sections clothing hair skin protection)

• Aerial Silks/Hoop: Aerial apparatus are likely to give you friction burn which can scar. We recommend a leotard and leggings or capri stockings to limit the chance of scaring. Please note that we presume parents read our guidelines and know the risks of sending their child to class without full coverage. There is to be no Buttons, Zips, Hoodies, fake nails or jewellery. Hair must be tied up.
• Acro/Contortion/ Tumbling: Comfortable activewear without skirts. Crop tops and bike shorts are recommended under loose clothing. Barefoot is essential for acrobatics; grip socks are suggested for tumbling if students feel they need something on their feet.
• Ballet: Hair is pulled back into a neat bun with no fly aways. Students are required to wear a leotard and ballet stockings with ballet shoes from a dance shop. Ribbons are not required for class. There will be no Crop tops, bikeshorts or skirts permitted in Ballet.
  Ballet skirts are required until the student passes their Primary exam.
• Jazz/Tap: Students are required to wear form fitting activewear. Coaches must be able to see the students body to assess alignment and technique. Crop Tops are allowed in jazz and tap. Appropriate Jazz/Tap Shoes will be required for class purchased from a Dance shop.
• Performance Attire: Performance team members must purchase a studio uniform for classes and performing.
• Eisteddfod Uniform: Black Ovation T-shirt, black leggings, and a jacket are required for rig checks, arrival, departure and any time the student is not performing.

 

Uniform Changes for 2025

·       Uniforms: We currently have shirts for sale $25. Unitards are on clearance.

We will be making an order for a couple of different uniform pieces this could take up to 8 weeks to receive once ordered. Those interested in clothing items, please give us a rough estimate of what size street clothes your child wears.

Events and Performances

Break-Up Party and Awards Ceremony

• Approx. $30 per person.
• Annual medals are awarded during the ceremony.

Concert

• Costumes will be sourced from various places, and will be chosen to fit themes, songs, styles etc. We will aim to keep costume costs to a minimum.
• Costumes should remain in garment bags until the concert.
• Students should not eat or drink while wearing a costume.  If the student has no option but to eat while in a costume,  the costume must be fully covered to keep it protected from potential stains
• Performances include a fun show for everyone and a recorded one for those who wish to opt out of photography and videography. Group videos may be used for promotion. By attending our videoed performance you are agreeing to our terms.
• All students learn routines; any student opting out of performance requires prior communication with coaches at the beginning of the term. This is to help with patterning and organisation.

Communication

• Emergency cancellations will be texted directly.
• Updates are posted in the studio’s Facebook group or e-mailed out.
• Fees and other information will be emailed via the class manager app.

Code of Conduct

Students are expected to represent Ovation Arts positively, refraining from negative talk about other students, teachers, parents or Studios.

Wanting to see more progress? Progression really comes from repetition building an overall well rounded athlete takes time and all the genres help one another out. It is important to focus on a balance of musicality, flexibility, strength and stage performance.

Need help choosing your classes? Take a look at our recommended pathways:

Aerial Silks/Aerial Hoop

• Primary Class: Aerial Silks or Aerial Hoop.
• Recommended Supplementary Classes: Acro, Contortion, and dance (Ballet/Contemporary).

Tumbling

• Primary Class: Tumbling.
• Required Class: Acro for strength, flexibility, and explosive power.

Acro

• Primary Class: Acro.
• Recommended Classes: Contortion, Tumbling, and Dance (ballet/contemporary) for transitions and routines.

Jazz

·       Ballet, Acro, Tap

Ballet

·       Stretch and Strength (Contortion)

Tap

·       Ballet

Contemporary

·       Ballet, Jazz, Stretch and Strength (Contortion), Acro

Drama

Performance and Eisteddfod students

·       Drama, Ballet and Desired genre including pathways that were recommended for that genre.

Terms, Conditions & Waiver

Fees

• Fees are invoiced at the start of each term (10 weeks).
• Payment plans can be arranged via email.
• Late payments incur a late fee.

These will be invoiced the week of enrolment. Fees are paid by term. We offer casual classes ($20). These are to be purchased each week via the class manager app. These are not discounted and your spot will not be held, and classes are non transferrable.

If you do not register your classes at once you may receive separate invoices. This will affect your discount.

Trial Classes

• One free trial class is offered before term commencement.
• After the trial, students can choose between term enrolment or casual attendance.

Fee Structure
All fees will be invoiced upon enrolment.

• Invoices will be processed by administration once a day from the opening of enrolment until the first week of the term. Please ensure you enrol in all of your interested classes at the same time to avoid receiving separate invoices. Separate invoices will need to be manually merged, which may delay processing.
• If you receive separate invoices, it is your responsibility to inform admin through [email protected] so they can be merged.

Class Costs
Class costs are outlined at the time of enrolment. Most regular classes are priced at $150 per term. Discounts apply for students taking multiple classes, with additional discounts for siblings.

• 1 class: $150/term
• 2 classes: $240/term
• 3 classes: $339/term
• 4 classes: $399/term
• 5 classes: $469/term
• 6+ classes: $549/term

Siblings Discounts

• 2nd child: 5% discount
• 3rd child: 10% discount
• 4th child: 15% discount
• Multiple children may qualify for free classes prior to the regular 6-class cap limit.

Exclusions

• Tiny Tumbling, Youth Group, and private lessons are not included in class packages and are priced separately.
• Private lessons are paid by the term, with no casual private lessons available weekly unless based on coach availability.
• Fees for Tiny Tumbling and Youth Group will be specified on the enrolment form.

Payment Information

• Fees are due at the beginning of each term, and payments must be made in full by the due date on the invoice otherwise students will be sat out. Payment plans can be put in place to prevent this.
• If a student chooses to withdraw from a class or program mid-term, the full term fee is still applicable unless a special arrangement is made with the studio.
• Payments can be made via bank transfer, cash or through the online payment portal.
• If payments are not received by the due date, a late fee of 10% will be added.
• Invoices will be sent in week 1 of the term, and payment is required by the indicated due date.
• If you will not be returning for the next term, please notify the studio in writing via email.

 

 

Allergy and Medical Conditions

Parents must provide updated medical plans for complex medical issues annually and keep the app updated with any medical conditions. Students with the following conditions cannot participate:

• Influenza/COVID-19
• Chickenpox or infectious diseases
• Gastro
• Coughs and colds
• Head lice

Please notify us if you believe any of the above could have been spread so we can notify respected parties.

Discounts

• Discounts do not apply to private or casual classes.
• Additional charges apply for exams, performance teams, concerts, costumes, and tickets.

Recreational Activity Risk Warning

Participation involves risks such as friction burns, torn muscles, fractures, and bruises. By registering, parents acknowledge these risks and consent to their child’s participation

Health and Safety

1. First Aid and Emergency Procedures
   • First aid kits are available on-site.
   • Coaches are trained in basic first aid and CPR.
   • In case of a medical emergency, parents will be notified immediately.
2. Injury Protocol
   • Students experiencing pain or injury should inform their coach immediately.
   • A doctor’s clearance may be required to resume training after a serious injury.
3. Hydration and Nutrition
   • Students should bring a water bottle to every class and hydrate regularly.
   • Snacks are not allowed in the studio except during designated breaks.

Behaviour Management Policy

• Disruptive or disrespectful behaviour will result in the following steps:
  1. Verbal warning.
  2. Sat out for a period of time in class.
  3. Sent to the waiting room.
  4. Parent meeting if the behaviour continues.
  5. Suspension from classes for repeated issues. Following meeting prior to returning to class

Attendance and Commitment

1. Routine Retention Policy
   • Students are expected to perform choreography by coaches from Ovation Arts. Older students may be given some freedom in this, if a coach tells a student to take out, or change choreography it is expected the student does so. There are many factors that go into our routines including, safety, originality, difficulty level, technical aspects, fluidity, performance quality and what suits the specific student.
   • Students are required to keep their routines for two years to ensure skill mastery and avoid undue time pressure. This is at the coaches discretion, in circumstances where the child has been moved up a category or outgrown their routine a new one may be granted.
   • If students make it to nationals twice with the same routine, a new routine may be granted.
   • Routines should not be run during technique classes unless approved by the coach. Due to keeping the whole class focused and  safety concerns of all students within the class, if  students are not following the class plan they will be asked to sit in the waiting room for the remainder of the class.
2. Performance Commitment
   • Students enrolled in performance teams must commit to all scheduled performances and competitions.
   • Absences from performances require prior approval from the studio.

Studio Etiquette

1. Personal Belongings
   • All items should be labeled. The studio is not responsible for lost or stolen belongings.
2. Cleanliness
   • Students are expected to clean up after themselves, including disposing of rubbish and keeping shared spaces tidy.

Workshops and Masterclasses

• Your studio owner will notify you of any upcoming workshops and masterclasses. We ask all students who attend these workshops represent our studio in our uniform.
• Parents are to drop students off and leave once they no the students are signed in.

Competitions

1. Preparation and Commitment
   • Students entering competitions must attend all scheduled rehearsals.
   • We ask parents allow the students to attend safety briefs and rig checks alone. This is the perfect opportunity for parents to grab a coffee and get to know one another. Coaches may not be visible during the safety briefing but will be around for rig check. Please ensure your coach is there before getting on the rig. They are very accommodating and will wait for us if asked.
   • Proof of purchase for personal silks or apparatus used in competitions must be provided.
   • Students must use hollow apparatus.
   • Students must keep their uniform, costumes in good condition. 
   • Students must perform the routine taught to them by their coach without any modifications.
   • Students are only permitted backstage 3 performances prior to their own unless a coach has instructed them otherwise.
   • Students are to remain with their teammates on premises throughout the competition from rig check to awards, we recommend all students watch each routine in the audience to cheer everyone along and learn from their peers.
2. Performance Feedback
   • Judges' feedback will be shared with students after competitions to promote improvement. We ask that parents share this with coaches as soon as they receive the feedback. This will help aid coaches on preparation for further competitions and training.
   • We also ask everyone to send photos and videos in so we can share them with the rest of the community. We are very proud of all students who are brave enough to perform on stage.

Conflict Resolution

1. Parent-Coach Communication
   • Concerns should be addressed via email or scheduled meetings, not during class times.
2. Bullying and Harassment
   • Any incidents of bullying or harassment will be handled confidentially and may result in disciplinary action.

Current Proposed Studio Calendar and Events

Confirmed at a later date

7th January

Acrobatic and Aerial Workshop

Move and Groove dance studio Gatton

14th-19th January

Bend the air National Finals

A.B Paterson College Adrundel

20th January

Acrobatic and Aerial Workshop

Aerial Angels
Gold Coast

25th January

2024 Awards + 2025 Start of year

 

27th January

Term 1 Commences

 

9th March

 

Bend the air entries close

6th April

Bend The air Full Dress Rehearsal and run-through

Studio

6th April

Easter Holidays

 

9th-12th April

Bend The Air (Acro group, Aerial Solo/Duo, Acro Solo/Duo/Trio)

Matthew Flinders Buderim

21st April

Term 2 Commences

 

18th May

Photo Day

 

22nd June

Mid Year Concert

TBD

29th June

Term 2 concludes

 

9th August

LaFolie

Gold Coast

TBD

Ipswich Performers Eisteddfod (Acro Group)

 

14th August

Term 3 Commences

 

16th August

La Folie (Aerial Silks, Hoop soloists)

Brisbane

17th August

 

Bend the Air registration due

21st September

Term 3 Concludes

 

24th-28th September

Bend the Air(Acro group, Aerial Solo/Duo, Acro Solo/Duo/Trio)

Brisbane

6th October

Term 4 Commences

 

TBD September/October?

Acro Exams

TBD

7th December

Break-up Party

TBD

8th-14th December

Fun Week

 

14th December

Term 4 Concludes

 

 

Social Media and Photography Policy

1. Social Media Usage
   • Parents and students are encouraged to follow the studio's official social media accounts for updates and announcements.
     1. @ovationartsaustralia
     2. FB Parent page Ovation Arts Parents and Students
   • Students should not post or share choreography, training videos, or routines without coach approval. Please tag us in your videos!
2. Photography and Videography
   • Photos and videos may be taken during classes or performances for promotional purposes.
   • Please check your photo and video status on your class manager profile.

Equipment and Apparatus Maintenance

• Silks and Hoop
  • Students using personal silks or hoops must ensure they are well-maintained and safe for use.
  • Personal equipment should be inspected by a coach before use in the studio.
  • We will only accept apparatus with a purchase code from a circus shop. If your apparatus does not pass inspection you will not be allowed to use it.
• Studio-Provided Equipment
  • Students are responsible for reporting any damage to studio equipment immediately.

Volunteering and Parent Involvement

• Opportunities for parents to assist with studio events (e.g., costumes, props, competitions, concerts, and break-up parties, holiday and fundraising organisation). If you would like to become more involved please let us know.

Student Demonstrator Program

Becoming a student demonstrator provides an excellent opportunity to mentor younger students and contribute to the growth of the studio community. From 12 years.

Responsibilities:

• Assist in beginner classes and demonstrate key skills.
• Serve as a role model by providing tips and offering guidance to younger students in a positive and encouraging manner.
• Show initiative, stay focused, and encourage students to listen attentively to their coach.

Eligibility:

·        Students MUST be enrolled in an acro class to be eligible for this role.

·        Students MUST be enrolled in the desired class for demonstrating (to demonstrate in an aerial hoop class you must take aerial hoop)

·        Demonstrators must actively participate in their own classes, display respectful behaviour towards coaches, and demonstrate the ability to be a good role model, listen actively and follow instructions take corrections, be positive and supportive to other students.

Important Notes:

• If students fail to uphold these qualities, they will no longer be eligible to continue as a student demonstrator.

If you are interested in volunteering your time to become a student demonstrator, please contact Miss Brianna.

Student Demonstrators will be invited to the end of year staff party.

Awards and Recognition

• Coaches Awards  – Each coach picks 1 student who has stood out in a positive way and deserves recognition. This can be because of improvement, behaviour, etiquette or anything that the coach deems fit.
• High Point Award – Awarded to the student who receives the highest points in the studio for their Exams.
• Iconic photo Award – Granted to the student who has shared an iconic photo with us from the year. This photo can be from comps, in class, or even outside of the classroom on holidays. To be applicable for this students must have tagged us on Instagram/facebook or e-mailed the photo to us or shared through a google drive etc.
• Faces Award – Chosen by coaches who are sitting in the audience watching. The faces award goes to a student who has visibly progressed in their stage presence throughout the year. This can be in eisteddfods or performance team.
• Most Improved Award – a student who has shown the most improvement in their genre. Students do not require to participate in any additional classes, performances, exams or eisteddfods to be in the running for this.
  •  Acro
  • Tumbling
  • Dance
  • Silks
  • Hoop
  • Contortion
    
    Classes may vary in 2025
• Merit awards
  • Born to Perform – Awarded to a student who always gets out on stage whenever given the opportunity. Attends all performance classes regularly, and shows us their personality on stage.
  • Spirit Award – Awarded to a student who has shown incredible studio spirit both inside and outside the classroom. This includes having a positive attitude and encouraging all students in their class.
  • Etiquette of Excellence – Showing incredible etiquette in and out of the classroom. This is someone who is always seen to be polite, prompt and ready to learn.
  • Dedication and Devotion – Awarded to a student who is always seen at the studio putting endless effort into their craft. This student takes the time to master their skills, and always gives 100%
• All rounder Awards are awarded to students who stand out in their age categories. These are the big awards.
  • Rising Star - 6 and Under Must take part in 2 or more classes including acro.
  • Emerging Talent - 12 and Under Must take part in 2 or more classes including acro
  • All Rounder – Open age, Must take part in 3 or more classes including acro

Withdrawal Policy

• Students must provide written notification via email to the studio if they wish to withdraw from classes.
• Mid-term withdrawals are not permitted.
• Parents/guardians are responsible for payment of class fees at casual rates up until the date the withdrawal email is received.

Private Lesson Policy

To ensure fairness and respect for our coaches’ time and commitments, the following policies apply to private lessons at Ovation Arts Australia:

General Requirements

• Group Class Requirement: Students must be enrolled in a group class of the same genre as their private lesson.

Private Lesson Costs

• 30-Minute Lesson: $250 per term (10 weeks)
• 1-Hour Lesson: $500 per term (10 weeks)

Booking Your Timeslot

• Timeslot Booking: When booking a private lesson, you are reserving the timeslot of the session, lessons are not able to be rescheduled on a regular basis, for students unable to commit to regular lessons, please be advised casual lessons are available.
• Coach Assignments: While we aim to maintain consistency by having the same coach throughout the year for different students, the coach assigned to your private lesson may vary. This is at the discretion of the Director and may change due to illness, schedule conflicts, or roster adjustments. We do not guarantee that the same coach will be available at all times.

Cancellation and Rescheduling

Private lessons are booked for a set term and time. If a student is unable to attend their scheduled timeslot:

• Forfeiture of Timeslot: The timeslot will be forfeited unless:
  • The absence is due to an Ovation Arts event.
  • The class is canceled by Ovation Arts due to severe weather, coach illness with no substitutes, or other reasonable circumstances.
  • Prior medical notice has been given (injury, etc.) this will require a medical certificate, as well as a doctors clearance form to return to class. In some cases injury can be worked around.
• Makeup Lessons or Credits: May be offered only under the above circumstances.

Reasons That Will Not Warrant a Makeup Lesson:

• Forgetfulness or mismanagement of personal schedules.
• General illness (without prior notification).
• School events, parties, or other personal commitments.

Casual Private Lessons

Casual private lessons provide flexibility for students who cannot commit to a term.

• Cost: $35 per 30 minutes.
• Booking Process:
  • Must be booked at least 1 week in advance through the Class Manager system.
  • Bookings are subject to the coach’s weekly availability.
  • Casual lessons do not have an allocated timeslot in the timetable.
• Important Notes:
  • Students must wait for booking approval before attending.
  • Coaches are not obligated to accept casual private lessons every week.

 

Lost and Found

• Items left behind at the studio will be stored in a lost and found box. Lost and found items may be cleared once a month.
• Unclaimed items will be donated after this period.

Additional Performance Opportunities

Performance Team
Students have the chance to perform at various events throughout the year by joining our Performance Team. This team is open to all students who are eager for additional performance opportunities. Priority for extra performance opportunities will be given to members of this team.

Requirement:
To be part of the Performance Team, students must be enrolled in an acro class.

Solos/Duos Trios

Solo/Duo and Trios are available. We recommend students get bulk private lessons to learn routines and take 15 mins private per week, per routine to run the practice and get feedback to practice at home. More information can be found in the handbook.

Eisteddfod

We have a group eisteddfod performance, if you are interested in taking part in our group performance please let us know. Priority given to students who are already apart of the team. This performance will compete a few times a year at circus/dance competitions. We would love to have a large acro group, however please be mindful students who are joining our eisteddfod group are the students who are wanting to perfect technique and remain focused. Being apart of this group means if your skills are not up to standard or you cant meet the corrections being provided, you will be removed from the stage in different sections of the routine. These students must work hard in their acro class to continue to excel at our required standard.

Please note, students wishing to do Acro solos/duos should also be apart of our acro eisteddfod team.

2026 America Trip

• We are after a group of parents/students interested in attending a group trip to America in 2026/2027.
• We would love to organise a group meeting for students wishing to attend! In this meeting we will discuss, Parent Committees and Fundraising, we would love to meet with a travel agent to organise a general quote for this, if you have any recommendations please let us know.

Class Attendance Policy

If no students have arrived for a class within 15 minutes of the scheduled start time, the class will be cancelled. Please note that in this case, no refunds or credits will be issued. We encourage students to notify the studio if they are unable to attend a class, as this helps us ensure the best use of our time and resources.

Tiny Tumbling 2-5 years

• Gross Motor skills
  • Once your child is walking, it is the prime age to begin learning Fundamental Movement Patterns. Including Walking/Running, Jumping/Hopping, Climbing, Rolling, Swinging and hanging
• Fine Motor Skills
  • Gripping/Holding, Pinching/Manipulation, Coordination/Hand-eye movement, Bilateral Movements.
• Vestibular and Proprioception
  • Promote healthy body awareness, Control movement, improve balance and stability and improve spacial awareness.
• Strength and Coordination Development
  • Builds stability and control, protects against injuries by improving joint support, develops muscle endurance for longer activity sessions.
• Social and emotional growth
  • At this age, kids are learning to interact with others, manage their emotions, and build confidence.
• Fun and Exploration

Unenrolment Policy

• Before the First Week of Term: If you wish to unenroll before the start of the term, please do so in writing to [email protected]. Unenrolling before the first week of the term will result in the full wiping of fees for that term.
• After the First Week of Term: If unenrolment is requested after the first week of term, parents will be charged a casual class fee of $20 for every week the student has attended or not attended without the knowledge of the unenrolment.
• Mid-Year Unenrolment: Students are signing up for the year with payment on a term-by-term basis. If you wish to unenroll mid-year, we can accommodate this. However, please inform us by week 10 of the current term. After this point, the fees for the next term will be due, and no refunds or cancellations can be processed for that term.
• Unenrolment Date: The date of unenrolment will be based on the date timestamped on the email when it is received. Please ensure that you send your unenrolment request via email to [email protected] to ensure accurate processing.
• Kind and Fair Treatment: We treat all students with kindness and fairness, regardless of the unenrolment decision. We understand that unenrollment can sometimes be a nerve-wracking process, and we’ve had some parents hesitate to talk to coaches due to concerns about their child’s treatment. We want to reassure you that this is never our intention. We want students to be happy and engaged in activities that are right for them, and we understand that some sports, coaches, or environments may not be the right fit for everyone.
• How to Unenroll: Unenrolment can be done in person with a coach (if the coach has a laptop available) or via email. We’d love the opportunity to say goodbye in person, especially in the last class, to ensure we end on a positive note.

 Please note the handbook may be modified at any point.