Privacy Policy

ALW Dance is committed to protecting and respecting your privacy.

We only use personal information if we have an appropriate reason (lawful basis) to do so and this includes sharing information outside of ALW Dance.

How do we collect information from you?

We may obtain information about you when you: complete an online, or electronic application form, speak to us on the telephone or in person, email us, make a payment or donation, make a booking for an event, class or workshop, complete a survey online or sign up to the mailing list.

What type of information is collected from you?

The personal information we collect may include your: name, date of birth, gender, email address, telephone number, credit/debit card information, health or disability information and (or other ‘special data’).

How is your information used?

We use your information to process an application that you have made for an activity (class, course or workshop) or event, process an order for a product or a payment (or credit) for a product, seek your views or comments on the services we provide, notify you of changes to our services, send you communications/publications which you have requested and that may be of interest to you, which may include information about new products, services, events, and activities, handle an enquiry or complaint you have made, invite you to attend an event and to contact you in an emergency situation.

How long is your information kept?

We review how long we keep personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. In other areas of the business we hold your personal information on our systems, only for only as long as is necessary for the relevant activity, or as long as is set out in any verbal or written agreement you hold with us.

Who has access to your information?

We DO NOT sell or rent your information to other organisations. We DO NOT buy or rent information from other organisations. Please be reassured that we will not release your information to other organisations unless in exceptional cases when we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime. In all other instances, we would only share your information with another party, if you have given your explicit permission to do so.

Other Third Party Providers We use:

Outlook, to deliver all our communications including our e-newsletters. By signing up to our e-newsletter you acknowledge that the information you provide will be transferred for processing in accordance with their privacy policy and Terms. We gather statistics around email opening and clicks using industry standard technologies to help us to monitor and improve our e-newsletters. You will stay subscribed, unless you unsubscribe, which you can do at any time by clicking contacting Natasha.

Class Manager & Stripe are used as a database system for all our students’ and customers’ details. We use this software to enrol students in to classes, to monitor class sizes, to organise timetables, print and electronic registers, record attendances, send out correspondence to customers and also to generate and send out invoices. We will not use your personal information for marketing and communications purposes.

ALW Dance DOES NOT store your card details on our systems for use in future transactions. Class Manager and Stripe give you the option to save your details. We do not have access to this.

Social Media Platforms, if you engage with ALW Dance on any of our social media channels you should know that we do not collect your personal information, it remains within the platform that we are using and so you should familiarise yourself with their privacy notices and policies for Facebook, Instagram and YouTube.

Your choices and individual privacy rights:

You have a choice about whether or not you wish to receive information from us.

We will not contact you for marketing purposes by post, email, or text message unless you have given your explicit permission.