All ADC policies and procedures are being agreed to when completing the online enrolment with Ambiance Dance Company. T&Cs are listed below and also in the online enrolment interface. The Terms & Conditions below must be read and agreed to before enrolment.
Trial classes are $20 per class with no future commitment. Enrolment must occur at the time of the trial for the trial fee to be deducted from the newly enrolled invoiced term fees.
All customer information, including invoices, can be found on the ThinkSmartApp. Please always refer to this APP for invoices, statements and individual direct debit amounts. PARENT PORTAL (see logins info)
Penalties will apply to late payments and broken agreements. A late payment fee of 10%(of your total invoice)will be added to the invoice. If payment is still not made, debt collection will be pursued at a cost to you, the customer.
A $15 DDR dishonour fee will be applied if a set DDR payment is dishonoured. EZIDEBIT will also charge a nominal fee.
To discontinue or transfer classes, YOU MUST complete the online form two weeks before the end of the previous term. Fees for relevant classes in the current and preceding term will be charged if you fail to comply. Enrolled classes are for the entire academic year. Notify ADC administration of any changes in WRITING.
Refunds or class credits will NOT apply if students withdraw mid-term because they change their mind or don’t like a particular class.
Credits are not applicable if students are on school camp, on family holidays or sick; if credit is approved for any cancelled classes or extenuating circumstances, it will be deducted from the next term invoice or the following year's classes. Credits are only applied at the Directors’ discretion.
The customer is responsible for checking the customer portal for all invoices and scheduled payments. Invoices will be available in the portal before term commencement.
Once you have enrolled in a class, you are liable for the full-term fees even if you/your child no longer wishes to attend. Suppose extenuating circumstances out of your control require you to withdraw early from classes; a $85 cancellation fee may be applicable to remove the entire fee liability. In that case, however, it is up to the discretion of management if the $85 fee is to be applied, resulting in the entire fee liability being waived. Proof of circumstance may be required.
10.Failure to pay any fees will result in the loss of your enrolment position.
11. Outstanding fees will be pursued via debt collection and possible legal action if accounts remain unpaid. The customer will be responsible for any costs associated with debt collection.
12.Cash payments are NO LONGER ACCEPTED for fee payments.
13. ADC scheduled classes may differ on public holidays, and in some cases, classes may not be held. If your enrolled class happens to fall on a public holiday, you will still be charged according to the term fees,
14.We regret that we cannot take money weekly for term fees. The payment method is via EZI-DEBIT PAYMENT PLANS ONLY.
15.Please take note of the Direct Debit table on the website for yearly debit dates. Once the online DDR form is completed, you select and agree to these debit dates per your chosen plan.
16.If you have completed a DDR form in previous years, the original payment plan OPT 1, 2, and 3 will remain in place. If you require an alternative payment plan, you must email accounts to change it before term commencement.
17. Any extra classes required throughout the year will be charged accordingly. For example, additional exams or troupe rehearsals/classes are not included in term fees. Costs will be advised before the allocated rehearsals.
18.Casual classes can be attended at a nominal charge of $20.00 per class, approved and discussed with management.
19.Please be reminded that only with the fulfilment of financial commitments by all ADC members can Ambiance Dance continue to provide first-class tuition for all students. Fee payment plans for the current year must be chosen before the first class your child attends. Any non-financial student before classes commence will not be permitted to enter the class due to insurance constraints.
20.Classes with three students or fewer may have an applicable surcharge applied to cover teachers' costs. Running classes with such limited numbers might mean some classes are merged with another class if needed to avoid this cost.
Account Details payable to BSB 062-692
Account number 4546 2619
Name: Ambiance Dance Company Pty Ltd
Account-related matters must be dealt with in WRITING via email to ensure records are maintained - social media communication WILL NOT be accepted [email protected]