Section 1: General Arrangements

1.1

Staff will determine the appropriate level for students when joining classes, and will decide when it is appropriate to move them up a level (if they are not taking exams)

1.2

The timetable will be subject to change during the year. We will do our best to accommodate specific times and days but this cannot be guaranteed. We endeavour to give as much notice as possible for timetable changes

1.3

Class sizes are determined by the teaching staff and the amount of space available.

Class sizes may differ throughout the school and at different levels.

1.4

Where a class is full, prospective students will be added to a waitlist and spaces will be filled on a first come, first served basis. Parents will be notified by the school when a place becomes available

1.5

It is expected that students will come to class in the appropriate uniform. Teachers reserve the right to remove a student from the class who does not have the correct uniform, or repeatedly refuses to comply with the uniform requirements

1.6

Staff will review the appropriate time for a student to undertake examinations, and this will include participation in class, attendance in class and extra lessons where appropriate

1.7

All staff and supporters have passed a DBS check and have undertaken safeguarding training

1.8

All personal details held by the school comply with the current GDPR arrangements, and data is only available to those who require it to perform the duties of their role

Section 2: Invoicing and Finance

2.1

Invoices will be issued termly (or half termly) as determined by the school

2.3

There is no option to pay as you go

2.4

Invoices must be paid by the date clearly stated on the invoice

2.5

Any issues regarding invoices or finance should be emailed to admin@angelschoolofdance.co.uk at the earliest opportunity

2.6

Invoices must be paid either by bank transfer or by credit/debit card through the Class Manager System. Cash or cheque payments are not accepted

2.7

Where fees remain outstanding at the end of the term (and no discussions have been made with the school about payment), students will not be allocated to a class in the following term until the outstanding payment has been made in full

2.8

Students who join a class part way through the term will receive a pro rata invoice

2.9

Refunds for classes will not be given in the following circumstances:

· Where a student has decided to no longer continue with the class after 4 weeks of the term

· Where a student has regularly not attended classes due to other commitments

· Where a student is removed from a class (due to inappropriate behaviour, failure to comply with the uniform policy, or is repeatedly late to the class or other behaviour which does not meet the school's code of conduct)

2.10

Fees are reviewed annually and parents will be given as much notice as possible where fees are to increase

Section 3: Communications

3.1

All communications will be via email and on our Facebook page. All paperwork will be issued electronically including invoices.

3.2

One parent per student will have access to the Class Manager system to check class times, outstanding invoices or payments made. Another parent can be added to the communications lists to receive emails, invoices or system information

3.3

It is the parent's responsibility to ensure that the personal details held on Class Manager are kept up to date.

This includes address, telephone numbers for emergency contacts and email addresses

3.4

It is the parent's responsibility to regularly check the Class Manager system for updates and changes.

Emails will also be sent out with relevant updates

3.5

Enquiries regarding student's performance or issues in the class should be directed to the teacher of that class in the first instance. Initial contact with them should be via email. Where a phone call or meeting is required, the staff member will arrange this with you directly

3.6

General enquiries should be emailed into admin@angelschoolofdance.co.uk in the first instanceand a member of the team will contact you to discuss further where required

3.7

Staff will aim to respond to any queries within 48 hours from the receipt of the email

Section 4: Conduct and Behaviour

4.1

All staff within the school will manage classes to ensure that all pupils can achieve their potential

4.2

Teachers will inform parents if there are any issues in the class either between pupils or for a reason which gives us cause for concern

4.3

We will not tolerate bullying of any kind either towards a pupil or a member of staff. This applies to both students and parents

4.4

Any bullying which is reported to a staff member, or is witnessed in class, will be dealt with swiftly and severely and may result in a student being asked to leave the school

4.5

Students are expected to be polite, supportive, encouraging and welcoming to all members of the class

4.6

Staff will encourage this behaviour in the class and will manage any disruption as best they can in the class

4.7

Concerns over students’ behaviour should be reported to the Principals or Senior Administrator via email as soon as you become aware of an incident

4.8

Where there are difficulties between pupils outside of dance lessons, we will endeavour to support parents and pupils with mitigating actions where it is appropriate for us to do so when this has been raised with us by a parent