Terms and Conditions

Ballet North School Policy and Guidelines Registration

All registration must be made in advance of the class via the booking systems: Class Manager or Happity for drop-ins. You can access your account anytime via the registration page.

Please keep your details up to date so that we can contact you in case of an emergency.

Please let us know should your child have any medical issues or additional needs we may need to be aware of.

Fees
Enrolment works on a subscription basis. That means you pay a fixed amount every month to spread out the costs, even in summer when the school is closed.

Your subscription automatically renews at the end of each billing cycle, so you don’t have to worry about interruptions. When your child changes level, if the new class is longer, we will adjust the payment accordingly, starting on the new term.

If you join the school half-way through a month, your first payment will only reflect the classes left on that month.

If you ever need to cancel, you can do that by contacting us. Please note that there is a 30-day notice period for all cancelations.

Places are not guaranteed until payment has been received.

Stripe will try and collect your payment for 2 weeks. After that period we will contact you directly and it will incur an additional £15 admin charge. If you fail to pay this after 1 month, a debt collector will get in touch with you directly.

If a payment has not been received we reserve the right to refuse entrance to a class and/ or offer your place to another child.

There are no refunds for missed trials.

 

Uniform and Hair

If you are trying a class for the first time and do not yet have the correct uniform, something comfortable to move in such as leggings, t-shirt and bare feet is suitable. Once you have registered for the term, it is important your child has the correct uniform for their class and their hair is tied neatly away from the face. This is for both safety and good dance practice.

‘Parent & Toddler’, ‘Baby Ballet’ and ‘Under 5’s Ballet’ don't have a set uniform. However, tidy hair and ballet shoes are compulsory. All other classes have a mandatory uniform. You can find details and purchase items on the Ballet North shop: https://ban.mydancestore.co.uk

The uniform is compulsory and an important element of learning ballet. Play 'tutu' style dresses, thick wool tights and slipper type ballet shoes are not suitable and will not be allowed in the class. Please make sure your child has the correct items and double check with us if needed.

Arriving and leaving on Time

We do our very best to run all of our classes on time. Please make sure you arrive in plenty of time to get your child ready for class.

The warm-up at the start of each class is an essential part of the session. It is an important opportunity for younger children to settle in the room and feel comfortable in the class and for all the pupils to get both their bodies and minds ready for dancing. If your child misses the warm-up, it might be unsafe for them to join. This can also be distracting to the other children in the class. We understand that on a rare occasion lateness cannot be helped, however, please note any children more than 10 minutes late for one of our 40-minute classes or 15 minutes late for one of our 1 hour + will not be permitted in to the class.

Please make sure that you are the collection point when the classes finish. This is to ensure that all sessions can start at the scheduled time and to ensure the safety of the children.

A late collection fee might apply (£15) if you are more than 10 minutes late to collect your child, thanks for your understanding.

Watching Classes

With the exception of our ‘Parent & Toddler’ and younger pupils in ‘Baby Ballet’ level classes, we ask that parents wait outside of the studio space during their child’s class.

Parents of new pupils might stay for their child’s first class with us, but please do double check with their teacher upon arrival.

Additionally, we hold watching week, for parents to watch their child’s class and progress at the end of each term. Usually this will be on the last class of the term, and you will be receiving a reminder about this.

Please be reminded that we have a ONE ADULT PER CHILD policy. Whilst we do understand that other family members are keen to watch, unfortunately we do not have the space in the sessions for more than one adult per child. Having too many adults in the room is distracting and somewhat intimidating for some of our youngest dancers.

Photos and Videos

For the safety and security of all our pupils NO PHOTOS OR VIDEOS are allowed during the classes. Please keep mobile phones in your bags/ pockets to avoid any confusion.

 

Keeping Things Clean and Tidy

We know it can get busy in the waiting areas but please help us to keep them as clean and tidy as possible by putting any rubbish or snacks in the bin and putting any chairs/ furniture away so that the space can be used and enjoyed by all.

Thank you in advance for your help and cooperation.

We are very grateful to all our families for helping to make the school run smoothly.

Ballet North