Terms and Conditions
Beat Feet Academy of Dance
General Terms and Conditions
Conduct
1) Before attending a class, you must have completed an online registration for Beat Feet Academy of Dance and received confirmation of your class booking.
2) It is a customer’s responsibility to keep the contact details on their Class Manager account up to date. It is vital that we can always reach an emergency contact whilst a student is at the Academy.
3) Inappropriate behaviour will not be tolerated as disruption of classes will hinder other's learning.
4) Rude or aggressive behaviour towards a member of staff will not be tolerated. If your behaviour is deemed to be inappropriate, you will be asked to leave the Academy and any fees paid will be forfeited.
5) Students must not attend another dance school whilst they are a student at Beat Feet Academy of Dance.
6) Permission must be granted by the Principal if a student wishes to attend an audition as they will be representing our company and particular preparation may be required.
Venues
7) Staff are only responsible for pupils during their class and in the hall in which their class is being delivered. Parents or Guardians should be ready to collect their child at the time their class finishes.
8) Beat Feet Academy of Dance is not responsible for personal possessions that are damaged or lost whilst on the premises.
9) All nappies must be taken away with you as our venues do not have the facilities to dispose of them.
10) Chewing gum is not allowed on the premises.
11) Food and drink is not permitted in the carpeted areas of the school buildings. This is a Murray Park School rule. Pupils are welcome to bring a drink (non-fizzy) into the hall for their class.
Payments
14) Subscription payments will be charged to your preferred card on the 1st of each calendar month.
17) Payments not received by the 2nd day of the month will result in a further £10.00 charge being added to the amount due.
18) Subscriptions that remain unpaid by the 9th day of the month will incur a further £10.00 late payment fee (£20.00 late payment fees in total).
19) If a student is absent, fees will be forfeited and not returned.
Cancellations
21) If you can no longer commit to your place, please email [email protected] to release it. Email requests to release a place received before the 15th of the month will ensure no further payments are taken. Emails requests to release a place received after the 15th of the month will mean 1 further monthly payment is taken.
22) We reserve the right to release a place if a subscription payment fails and alterative funds are not provided.
23) In extreme circumstances (e.g. weather, lockdown, staff illness etc) if a class has to be cancelled, the lesson will be rearranged for another time either face to face or via the online Academy (using Zoom). Refunds will not be issued.
Uniform
24) Once a pupil has completed their trial period at the Academy, they are required to wear the Beat Feet Academy of Dance uniform for all classes. This includes having hair styled in the correct manner.
25) Uniform is to be purchased from Beat Feet Academy of Dance. Items can be fitted correctly and checked for size prior to you taking them away.
26) Uniform must clearly have the pupil's name labelled inside so that the owner can be easily identified.
27) Jewellery is not to be worn for classes as this is a health and safety hazard. (Small studs may be worn in pierced ears).
Health
28) By attending a class, you declare that you/your child is well and fit to participate in exercise.
29) If you are returning to classes after injury, illness or pregnancy, you must seek advice from a health care professional before attending a class.
30) You must not attend the Academy if you have COVID-19. Fees for missed classes will not be refunded but we will seek to find an alternative option where possible.
31) Anyone arriving later than five minutes after the start of a class may not be permitted entry to the class for their own safety. Fees for classes when there is a late attendance will be forfeited.
Other
32) Trophies presented at the annual prize giving event remain property of Beat Feet Academy of Dance. They must be returned by the specified date prior to the next prize giving. If you have damaged or lost a trophy, you will be required to pay Beat Feet Academy of Dance for a replacement.
33) The Principal’s decision is final.
Failure to adhere to these Terms and Conditions may result in losing your place at the Academy.
Beat Feet Academy of Dance
Terms and Conditions of Sale
Introduction
These Terms of Purchase set out how you (the User) can use and make purchases from our Site. Please read them carefully. We pride ourselves in providing a high level of customer service and ensuring that you are clear in respect of all of your rights relating to your purchase. Ahead of making any purchase you will be asked to tick a box on our Site which says “I Accept the Terms and Conditions”. In ticking that box, you will be accepting the terms set out here.
We are based in the UK and our Terms of Purchase are governed by UK legislation.
The Terms of Use for our Site and our Privacy Statement can be found on separate pages.
It is always our aim that you will be fully satisfied with your purchase. Should you have any questions about your purchase we will be happy to assist.
Purchase Terms for Classes
We offer a wide range of in person and (on occasion) online dance classes. Please ensure that you arrive/login to the class on time to ensure you do not miss important information or instructions. Please notify Beat Feet Academy of Dance in advance of the class if any modifications may be required.
Anyone attending later than five minutes after the start time will not be permitted entry to the class for their own safety and for the safety of, and to preserve the enjoyment of, other attendees. Fees for classes when there is late attendance will be forfeited.
Before taking part in any of our classes you must ensure that you or your child is wearing suitable clothing including footwear, have a bottle of water in the class, have a safe environment to exercise in (if taking part online) and you/ your child are free from injury and in good health. If you are new to exercise or you are recently returning from injury, illness or pregnancy, you must speak to a health professional prior to starting any dance class.
If you or your child have any health concerns, injuries or longstanding medical conditions you must notify the instructor at the beginning of the class and follow the modifications advised throughout the class.
If at any point during the class you feel unwell or light-headed you must stop exercising immediately and request assistance from the teacher.
Trial classes must be used on the specific date you have booked for to ensure we have availability in the class for you/ your child. If you are unable to make this date after booking, please contact [email protected] as we will transfer your trial to the next available date where possible. If you wish to cancel a booked trial without transferring your date to the next available option, the funds paid will be forfeited. If you do not request a date transfer ahead of the booked date and fail to attend the booked class, the trial payment will be forfeited. Refunds are available in accordance with your statutory rights.
To continue classes beyond a trial, class fees are required as a monthly subscription using AutoPay via Class Manager. Class fees are divided into 12 equally monthly payments regardless of how many classes are in a month.
To reserve your place at Beat Feet Academy of Dance after your trial, you must add a valid debit or credit card to your Class Manager account for your class subscription. Subscription payments will be charged to your preferred card on the 1st of each calendar month.
The first payment after your trial will include a deposit payment equal to 1 months subscription, which covers your notice period (e.g monthly subscription £20.00 + deposit £20.00 = £40.00 total in the first month). A deposit payment is only paid when joining a class.
Discounts are only available for fees paid on time. Late payments are not eligible for discounted rates. Autopay ensures that payments are not late. This would only occur if there were insufficient funds available from the card you have registered or a problem with that card.
Payments not received by the 2nd day of the month will result in a further £10.00 charge being added to the amount due.
Subscriptions that remain unpaid by the 9th day of the month will incur a further £10.00 late payment fee (£20.00 late payment fees in total).
If a student is absent, fees will be forfeited and not returned.
Once the above process has been followed, your place in a class is reserved for you/your child without the need to book it each half term. Places will be released if written notice has been received to do so. Please see the process below.
If you can no longer commit to your place, please email [email protected] to release it. Email requests to release a place received before the 15th of the month will ensure no further payments are taken. Emails requests to release a place received after the 15th of the month will mean 1 further monthly payment is taken.
We reserve the right to release a place if a subscription payment fails and alterative funds are not provided.
In extreme circumstances (e.g. weather, lockdown, staff illness etc) if a class has to be cancelled, the lesson will be rearranged for another time either face to face or via the online Academy (using Zoom). Refunds will not be issued.
Purchase Terms for Products
We have worked hard to provide products of high quality. For the individual detail and specification of each product, please see the product description which accompanies each product listing. Please note that we take all reasonable steps and care to ensure that all details, product descriptions and prices of products are accurate. Although we aim to keep this Site as up-to-date as possible, the information available on the Site may not reflect the availability position at exactly the moment you place an order.
Images of products on our Site are for illustrative purposes only. We make every effort to ensure that images are captured and displayed accurately but we cannot guarantee that the products are displayed accurately on your device. The products that you order and the packaging of the products may vary from the images on the Site.
Cancellation Rights
As a consumer purchasing online you have the legal right to cancel your order with us. Your right to cancel begins on the date you place your order and ends 14 calendar days from the day after you receive the product.
You need not provide a reason for cancelling your order; however, you must email us at [email protected] to cancel your order. Where possible please include your order number in the correspondence. We will then respond by email to confirm that we have received notification of cancellation.
In circumstances where you have already received your products, you will be required to package up the item and return it at your own cost. All products must be returned in their original packaging and condition, plus any additional packaging for returns. We reserve the right to reduce the amount of any refund offered to reflect any reduction in the value of the product which is caused by the way it is handled or returned by you. Following receipt of the returned products we will arrange for a refund to be returned to the card used for the purchase. Please allow up to 14 days for the refund to show on your bank statement. You will receive a refund for the price paid for the product but you will not receive a refund for the cost of returning the product to us.
You must return the products within 14 days of the cancellation being confirmed. Return items should be personally delivered to either the Principal or Uniform Fitting Assistant during class hours of Beat Feet Academy of Dance at one of our venues.
If we have not yet received the product from our supplier before you cancel then we will process your refund within 14 days of your cancellation.
If you only cancel the order in respect of some and not all of the products ordered then you will not receive a refund in respect of the delivery charges (if applicable).
Exclusions
Please note that whilst we provide refunds in accordance with the Consumer Contracts (information, Cancellation and Additional Charges) Regulations 2013, as set out above, as permitted by that legislation, we are unable to accept refunds of the following:
1. Items which cannot be returned for health and hygiene reasons, unless the returned to us unused and in a fully resealable condition with all hygienic seals in place and unbroken;
2. Items which are personalised or made to your specification;
3. Products which are liable to deteriorate or expire rapidly.
Faulty Goods
Nothing in these terms affects your legal rights in respective of products which are defective or not as described.
If you think a product is defective or mis-described then please email [email protected] with a detailed description of the fault and, if possible, photographs of any wear and tear or similar damage to the products.
You will need to return your products to:
Murray Park Community School, Mickleover, Derby DE3 9LL during Beat Feet Academy of Dance class hours. Please ensure your item is personally handed to the Principal or Uniform Fitting Assistant as we are not responsible for items misplaced by the school.
All returns made as potentially defective will be examined once they have been received by us and we will notify you via email to confirm if you are entitled to a refund. Faulty goods will be replaced with a like for like replacement where possible. If you are entitled to a refund this will be provided within 30 days of when we notify you via email that you are entitled to a refund. If you are entitled to a refund as a result of a defective product, you will receive a full refund of the price paid for the product.
Pricing
The prices are as quoted on the website for each item. Prices include VAT. The product pricing also excludes delivery charges which will be added to the total amount at the checkout if applicable.
We may change our prices at any time but changes will not affect any order in respect of which we have already sent you an order confirmation.
It is always possible, despite our best efforts, that some products listed on our Site may be incorrectly priced. We will normally check prices as part of our dispatch procedures so that, where a product's correct price is less than our stated price, we will charge you the lower amount when dispatching the product to you. If a product's correct price is higher than the price stated on our Site, we will contact you to inform you of the error and give you the option of either continuing your purchase of the product at the correct price or cancelling your order. If we are unable to contact you using the details you provided during the order process, we will treat your order as having been cancelled and notify you in writing. We are under no obligation to provide any product to you at an incorrect (lower) price if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mis-pricing.
Delivery
Unless you are purchasing an item on pre-order or a bespoke customisation (where in such circumstances an estimated delivery date will be provided) Uniform orders should arrive to Beat Feet Academy of Dance within 15 calendar days of the date of the order confirmation. This is dependent on the item being in stock with our supplier. Please note that uniform items with the Academy logo printed on can take longer due to the printing process. Once arrived, orders will be available to collect on Saturdays during term time at Murray Park School in Mickleover. If you have ordered an alternative size to try, please book a free fitting appointment so we can ensure this is the right item for you before you take it away.
If your product does not arrive within 15 calendar days or within the other time period agreed between us, you may contact us to cancel your order. We are not responsible for delays outside of our control. We will contact you as soon as possible to let you know of any delay which may occur to your order and we will take steps to minimise the effect of the delay.
Warranty and Liability
We warrant to you that any product purchased from us will, for at least a period of six months from the date of delivery, be of satisfactory quality, free from material defects and reasonably fit for all the purposes for which products of the kind are commonly supplied.
We will not be liable for any defect in the product arising from fair wear and tear, failure by you to follow specific care instructions, wilful damage, abnormal storage, accident, negligence by you or any third party or any alteration or repair made by you or a third party.
Our liability for any losses you suffer as a result of us breaking these terms is limited to the purchase price of the product you purchased and any losses which are a foreseeable consequence of us breaking these terms. Losses are foreseeable if they are an obvious consequence of a breach or they were contemplated by you and us at the time the purchase was made.
We do not exclude or limit in any way our liability:
1. For death or personal injury caused by our negligence;
2. Under section 2(3) of the Consumer Protection Act 1987;
3. For breach of the terms implied by sections 12 to 15 of the Sale of Goods Act 1979;
4. For fraud or fraudulent misrepresentation; or
5. For any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.
We only supply products for domestic and private use and you agree not to use any products for commercial, business or re-sale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity.
Additional Circumstances
Should you consider that you have grounds to obtain a refund which are not set out above you should email [email protected] to set out your refund request.
All refunds are provided in accordance with your statutory rights.
Law and Jurisdiction
These terms and any claim or dispute arising in relation to any purchase will be governed by English law. You and we agree that the courts of England and Wales shall have non-exclusive jurisdiction to settle any such claim or dispute.
Beat Feet Academy of Dance
Child Protection Policy
We believe that no child or young person should be the subject of neglectful or abusive behaviour. We will promote and maintain the welfare of every child in our care and seek to protect them from harm regardless of race, age, disability, gender, sexual orientation, religious belief or any other form of identity or creed. We will create a safe and welcoming environment for all.
This policy applies to all our staff/volunteers/chaperones and covers children under the age of 18 and/or vulnerable adults under the age of 24. To protect children and young people in our care, we will:
• Value and respect children and listen to what they have to say
• Work with children, parents and relevant organisations
• Share our policy with all staff, parents and students
• Ensure all required checks are made when hiring staff and that those in regular contact with children hold a current DBS check (or non-UK equivalent)
• Provide appropriate training and support to all staff
• Take responsibility for children and young people’s safety when in our care
• Seek permission from parents before taking images (photographs or film) of students and inform them how and where the images will be used
• Report suspected neglect or abuse to the nominated member of staff, relevant organisation, or police (for UK members an appropriate relevant organisation will be their local council’s Safeguarding Team)
• Ensure that this policy is regularly updated
Additional guidance can be found in the following documents at the end of this policy:
• Reporting Suspected Neglect or Abuse
• Appropriate Physical Contact in Dance
• Use of Photographs and Film of Children Policy
This policy was last reviewed on 22/04/25
Name: Julie Latham
Job Title: Principal
Signature: J. Latham
Additional Guidance A: Reporting Suspected Neglect or Abuse
Concerns regarding a child’s welfare can be reported by:
• Parents
• Teachers
• Friends
• The child or young person
All allegations of neglect or abuse will be taken seriously. If a concern is reported directly by the child or young person we will not seek to disagree, ask probing or leading questions, or do anything else which may discourage them.
We will make it clear that reported concerns cannot be kept confidential but will need to be shared with a nominated member of staff or external organisation. Parents or guardians will also be involved if appropriate.
We recognise that early action is vital. Any concerns will be reported immediately. If the child or young person is in immediate danger of harm, we will contact the police on 999. In all other cases, we will report concerns to the local Protection Team on 01332 641172.
Additional Guidance B: Appropriate Physical Contact in Dance
Teaching dance is a physical activity and a teacher will sometimes need to make physical contact with a student to show an idea or to correct the student’s position. This can include:
• Lifting
• Adjusting arms, legs, rib cage, hips, feet, hands
• Moving one student in relation to another
Where contact is needed, we will remain sensitive to the student’s wishes and put their welfare first. In all cases, we will say why and how we will be correcting the student’s position before making any contact. We encourage students to report any concerns.
Additional Guidance C: Use of Photographs and Film of Children
We recognise that taking images of students in our care may not always be appropriate and that some children and parents may not want images taken at any time. Therefore, before taking images of a child or young person, we will:
• Make clear to the child and parent where and when the image will be taken (including during classes, during performances or at an Academy photo shoot).
• Clearly identify the person who will be taking the image
• Explain how the image will be used, e.g. for social media or printed on flyers
• Seek written agreement from parents that images can be taken of their child. (This is part of the registration form at the Academy).
Where we have publicly displayed images at our school or on social media, parents and students may withdraw their permission at any time. In such cases, the images will be removed as soon as is reasonable and without question. We ask that any parent wanting to take photographs or film at our events only do so with our prior permission. Permission will only be granted on the agreement of all present.