Privacy Policy

Privacy Notice

Busybodies Stage School is committed to protecting the privacy and security of your personal information in accordance with the UK GDPR and Data Protection Act 2018 (“Data protection legislation”) and any replacement legislation which may come into effect. We take care to protect the privacy of our customers, students, visitors and users of our products that communicate (online or offline) with us, in store, events, over the phone, through email, through our websites and social media platforms.

We have developed this privacy notice to inform you of the data we collect, what we do with your information, what we do to keep it secure as well as the rights and choices you have over your personal information.

You can contact us by either phone, email or in person at the studios. 

Our address: 
Shipdham Road
Dereham
NR19 1PU

Phone: +44 7770 581 404
Email: [email protected]

This Privacy Notice explains:

• How, when and why we collect personal information
• How we use the information
• How long we keep it
• When and how we may share it with others

We only use personal information if we have an appropriate reason (lawful basis) to do so and this includes sharing information outside Busybodies Stage School. 

How do we collect information from you?

We may obtain information about you when you:

• Complete an online, electronic or paper application form
• Speak to us on the telephone or in person
• Email us
• Visit our website(s)
• Make a payment or donation
• Make a booking for an event, class or workshop
• Complete a survey online or paper version

(The above list is representative and not exhaustive.)

What type of information is collected from you?

The personal information we collect may include your:

• Name
• Date of birth/age
• Gender
• Home address
• Email address
• Telephone number
• Health or disability information
• Emergency contact name, number and relation to you

(The above list is representative and not exhaustive).

Lawful Basis For Processing Personal Data

In order to process personal data, we rely on the following lawful bases:

• Consent
• Contractual obligation
• Vital interests
• Legal obligation
• Our legitimate interests

How is your information used?

We use your information to:

• Process an application that you have made for an activity, class or event
• Process an order for a product or other service
• Process entries for examinations
• Notify you of changes to our services
• Send you communications/publications which you have requested and that may be of interest to you, which may include information about new products, services, events, and activities
• Handle an enquiry or complaint you have made
• Invite you to attend an event or class
• To contact you in an emergency situation

(The above list is representative and not exhaustive).

Children

We are particularly concerned to protect the privacy of children. We are confident that our systems and processes are designed to be fair to children, to protect their rights and freedoms, and to be fully in line with their reasonable expectations and those of their parents. We take responsibility for identifying the risks and consequences of processing children’s data. 

Safeguarding

Busybodies Stage School has a statutory and moral duty to safeguard and promote the welfare of all children, young people and vulnerable adults receiving education and training with us. 

Who has access to your information and data sharing

Busybodies does not sell, rent or buy your information to or from other organisations.

We will not release your information to other organisations unless in exceptional cases when we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

The only other situation where Busybodies may share your data with an outside organisation is when applying for examination entries with accredited exam boards IDTA, RAD and Trinity College London; this is only done with explicit parental consent at the time of application. 

Marketing & Use Of Images

We carry out marketing through various means such as through our websites, online social media channels, emails and hardcopy to name a few examples. We will only utilise your child's image within these marketing channels if you have explicitly opted in to consent to its use. 

Portal Access

Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

How long is your information kept?

All personal data is permanently deleted within one month of a student ceasing to attend classes with us.

Privacy Notice review

We review this notice annually or as and when changes in legislation or internal procedures require it.