Privacy Policy
Last updated: 23 March 2026
1. Introduction
Claudia Dean Academy (“CDA”, “we”, “our”, or “us”) is committed to protecting the privacy of our students, parents/guardians, website visitors, and customers.
This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By interacting with our studio, website, programs, or services, you agree to this Privacy Policy.
2. What Personal Information We Collect
We only collect information that is reasonably necessary to operate our academy and provide our services.
2.1 Personal Details
Full name
Date of birth
Address
Email address
Phone number
2.2 Student Information
Dance training history
Medical information relevant to safe participation
Emergency contact details
Parent/guardian details (for students under 18)
2.3 Payment Information
Billing address
Transaction details
Purchase history
Payment card details are processed securely via third-party providers and are not stored by us.
2.4 Website & Technical Information
When you use our website or online platforms, we may collect:
IP address
Browser type
Device information
Pages visited
Cookies and analytics data
3. How We Collect Information
We may collect personal information in a variety of ways, including when you:
Register for classes, programs, or workshops
Purchase products or online services
Subscribe to newsletters or marketing communications
Contact us via email, phone, or social media
Participate in competitions, events, or promotions
Visit or interact with our website
We may also collect information from parents/guardians on behalf of students.
4. How We Use Personal Information
We use personal information for purposes including:
Delivering dance classes, programs, and services
Managing enrolments and student records
Ensuring student health, safety, and wellbeing
Processing payments and transactions
Communicating schedules, updates, and important information
Sending marketing communications (where you have opted in)
Improving our services, programs, and user experience
Complying with legal and regulatory obligations
We only use personal information for the purpose it was collected or as otherwise permitted by law.
5. Photos, Videos & Media
CDA may capture photographs and video recordings during classes, rehearsals, performances, and events.
These may be used for:
Marketing and promotional materials
Social media and digital platforms
Educational and training content
Where appropriate, consent will be obtained, particularly for students under 18.
You may opt out of media use at any time by providing written notice. While we take reasonable steps to honour opt-outs, we cannot guarantee exclusion from all group or incidental content.
6. Disclosure of Personal Information
We may disclose personal information to trusted third parties where reasonably necessary, including:
Payment processors
IT systems and software providers
Website hosting and analytics services
Marketing and email platforms
Professional advisers (legal, accounting, insurers)
Regulatory authorities where required by law
We do not sell personal information to third parties.
Some third-party providers may be located overseas. Where this occurs, we take reasonable steps to ensure your information is handled securely and in accordance with applicable privacy laws.
7. Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
These measures may include:
Secure payment gateways
Password-protected systems
Restricted staff access to sensitive data
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as necessary to:
Provide our services
Meet legal and regulatory requirements
When information is no longer required, we will take reasonable steps to destroy or de-identify it.
9. Access & Correction
You have the right to:
Request access to personal information we hold about you
Request correction of inaccurate or outdated information
Requests can be made using the contact details below. We may require verification of identity.
10. Cookies & Website Analytics
Our website uses cookies and similar technologies to:
Improve user experience
Analyse website traffic and usage
Personalise content
You can disable cookies via your browser settings, however some website features may not function correctly.
11. Children’s Privacy
As an academy working with minors:
Personal information of individuals under 18 is collected with parent or guardian consent
Parents/guardians may request access, updates, or deletion of their child’s information at any time
We take additional care to ensure children’s information is handled appropriately and securely.
12. Notifiable Data Breaches
In the event of a data breach that is likely to result in serious harm, we will:
Investigate the incident promptly
Notify affected individuals where required
Comply with obligations under the Notifiable Data Breaches scheme
13. Complaints
If you have concerns about how your personal information is handled, please contact us.
We will:
Treat your complaint seriously
Respond within a reasonable timeframe
Work to resolve the issue promptly
If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website, and continued use of our services indicates acceptance of any updates.
15. Contact Us
Claudia Dean Academy
22 Ellison Road
Geebung QLD 4034
Australia