Terms & Conditions

Face to Face Classes

Trial lessons for new pupils

Each new pupil is entitled to two bookable paid trial lessons at Dena Smith School of Dance. These are payable weekly.
New customers will be required to complete the registration form prior to themselves / or their child attending their first class.
On completion of the trial class (s) customers will be given the option to pay and book for the remainder of the current half term.

Payment of fees

Classes are payable in half termly blocks. The payment for each half term directly reflects the number of weeks in that half term. If a child starts part way through a half term payment will be calculated based on the remaining weeks.
Payments will be accepted via bacs transfer or in cash.
The placement of pupils in classes will be determined by Dena Smith School of Dance. considering, age, ability, and previous experience.
Invoices will be sent out via Class Manager prior to the start of the half term and should be paid within 14 days of being sent.
All deposits for lessons fees are non-refundable except in the event of cancellation by the Dena Smith School of Dance.
A follow up invoice will be sent after 14 days.

Discounts and Refunds

Please note that all classes must be paid for, even those that a child is absent. Non-payment may result in our decision to withdraw the customers place in the class.
In extenuating circumstances, refunds may be provided at the discretion of Dena Smith School of Dance

Waiting lists

1. If a customer chooses to leave classes and later wishes to return, they may do so subject to a place being available.

2. If your preferred class is full then we will do our best to offer an alternative class or place you on the waiting list.

3. Please note that under COVID 19 restrictions there are strict limits on the numbers in classes to enable us to follow Government guidelines and regulations.

Appropriate attire for classes

Students should wear appropriate dress for class. In the first instance this should be DSSD recommended uniform, except for new pupils who should wear clothes that they can dance in comfortably (e.g., leggings, t shirt).
Leggings or tights are considered preferrable for ballet classes.
Long hair should be tied back. Buns worn in ballet lessons.
New pupils are not expected to have the correct dance footwear, but we do ask that they have clean shoes to wear in lessons.

Liability

A fully qualified teacher will lead all classes. They will be DBS checked and insured and be fully aware of our child protection policy (available upon request).
Due to the nature of teaching dance sometimes it is necessary for the teacher to correct positions physically or to provide physical support for a movement. This will always be done in a professional manner and following the guidelines in our risk assessment, safeguarding and code of conduct policies. Please see the school website to access these policies. www.denasmithschoolofdance.co.uk
We will always do our best not to cancel lessons but if this becomes necessary E.g., through teacher illness, or problems with the venue, we will give you as much notice as possible and will credit any fees paid towards future invoices.
Neither DSSD or our venues will accept any responsibility for loss or damage to personal property and possessions.
Very occasionally we may have to temporarily change the venue for a class and will notify you of this.
The customer has a responsibility to notify DSSD of any illness or injury that may affect the participant’s ability to take part in a class.
The customer has a responsibility to notify DSSD of any medical conditions a student may have and to keep us updated of any changes to this or new conditions.
We do not accept responsibility for loss, damage or injury arising from errors or omissions from the pupil registration form whether completed by the guardian or another adult at the time of enrolment.
We do not accept liability for personal injury to any participant. With the exception, of an injury being caused by negligence on our part.
We do not accept responsibility for loss or expenses due to circumstances beyond our control such as transport, fire, and weather conditions.

Mobile Phones

General rule: Dena Smith School of Dance does not allow mobile phones to be used for photos or videos unless permission has been given by the teacher. This applies inside the studio and in any outside waiting areas or changing rooms where classes may be visible.

1. Parents in the studio: Parents watching a lesson are asked not to use mobile phones while inside the studio.

2. Suspected filming or photography: If staff believe filming or photography is taking place, they may ask for it to stop immediately and for any images or videos to be deleted.

3. Students’ phones: Students’ phones should be kept on silent and remain in dance bags unless the teacher gives permission for them to be used.

4. Students waiting between classes: During longer breaks between classes, students may use their phones for homework or revision.

5. Class-related use: Teachers may occasionally allow devices for class purposes, such as recording choreography for reference.

Photos of your child: Please ask the teacher before taking any photo of your child. We will accommodate requests where possible.

Privacy / GDPR

1. If you / your child decides to leave classes, personal information on our database will be archived unless you request that it be deleted. Enrolment forms will be destroyed if a pupil no longer attend classes.

First Aid

1. In agreeing to our terms and conditions you consent for a qualified first aider to administer first aid treatment to yourself / or your child if required whilst they are attending dance activities. The first aider will wear appropriate PPE in line with Govt advice regarding COVID 19 measures. If you have any questions regarding this, please contact us.

Additional information on COVID-19 19 (face to face lessons)

Dena Smith School of Dance agrees to adhere to the UK government and the Worldwide Heath Organisation (WHO) recommended ways to prevent the spread of infection.
DSSD works closely with our venues and a professional risk assessment organisation to do all that is reasonably practicable to prevent the spread of COVID infection. Our COVID-19 risk assessment policy is available on request.
If your child (or anyone in your household) is unwell with possible COVID 19 symptoms they should stay at home and not attend face to face dance activities.
You must inform DSSD immediately if either your child or a member of their household shows any symptoms of COVID 19.
DSSD will keep a record of all participants’ names and telephone numbers and will only provide these to the venue if requested for the purpose of track and trace.
The parent/legal guardian agrees that Dena Smith School of Dance is not responsible for any spread of infection or contraction of COVID-19.
Dena Smith School of Dance will continue to monitor government guidance and regulations regarding COVID 19. We agree that as far as reasonably practical we will take steps to minimise the risk to health and safety of our parents and pupils.
If any pupil has been identified as an extremely vulnerable person, they should continue to follow the specific medical advice issued to them.

Additional information on dance classes delivered on zoom

Important Notice for parents & participants

In the event of further government restrictions or lockdowns which require our business to close Dena Smith School of Dance will move to a temporary timetable of zoom dance classes.

Please note parents are responsible for their child’s safety at all times whilst using their home dance space.
Please ensure that there is enough space to participate without obvious risk of injury to the participant or others, or risk of damage to property.

The flooring in the room should be safe for the activity undertaken.
Younger pupils should have a parent in the same room with them during the class. DSSD will not accept liability for injuries that occur whilst taking part in classes.

By submitting the registration form you will be indicating your consent to receiving email marketing messages from Dena Smith School of Dance. You can unsubscribe at any time by contacting MissDena@Denasmithschoolofdance.co.uk

Dena Smith School of Dance (Nov 2023)

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