Terms and Conditions

Thank you for taking the time to read our Drama Stars Academy (DSA) Terms and Conditions. Your support helps ensure a safe and positive environment for all our Stars.

Dress Code

Out of Uniform: Please ensure that your child does not attend in their school uniform to maintain their privacy (as class videos are shared on Facebook). Stars should wear black leggings or pants, black socks, and black shoes. They may wear any additional clothing over the black attire, except for Senior Improv classes, where students can wear their own choice of clothing. If you require help sourcing these items, please let us know.
Costume Layering: The standard attire allows for easy and quick costume layering during class activities.

Class Arrival and Pick-up

Punctuality: Arrive on time for our group Star connection warm-up. For safety reasons, the studio door will be locked at the start of the class. For late entries, please call or text us at 0417 535 200.
Pick-up Protocol: After class, the studio door will be locked again. Parents/guardians are required to knock or phone to collect their Star in person.

Personal Items

Labelling: All personal items, including clothes and water bottles, should be clearly labelled with the Star’s full name. Any unclaimed items at the end of each term will be donated or discarded due to limited studio space.
Lost Property: Any lost property unclaimed by the term’s end will be donated/discarded.

Food and Allergy Guidelines

Allergy Care: Please do not bring or share food items containing popcorn, nuts, or crustaceans in our classes or holiday programs.

Code of Conduct

Respectful Environment: The DSA Code of Conduct (displayed at the studio entrance) must be followed to maintain a nurturing and respectful environment, free from bullying.
Script Memorisation: Stars are expected to allocate time outside of class for any script work or assigned material.

Class Materials

Materials Requirement: All scripts, folders, and classwork need to be brought to every class. At the end of the term or year, all written materials, costumes, and props must be returned to DSA.
Prohibitions: For safety, climbing or standing on the outside studio wall is prohibited. Chewing gum is also not permitted during class.

Enrolment and Attendance

New Students: All new students must complete the Student Information Form before participating in a DSA trial class.
Family Watching: Family members can attend the last half-hour of class during Week 9 of each term. Term 4 is an exception as it culminates in the end-of-year Showcase.
Performance Class Entry: Admission into Performance Classes is by audition or invitation. Please speak to Donna for more information about your Star’s readiness.
Absences: Please notify us by text if your Star will be absent. If you know of any upcoming family or school commitments (e.g., camps), please inform us in advance.

Make-up Classes and Private Coaching

Make-up Classes: If absence notification is given at least 1 hour before class, make-up classes can be arranged within the same school term, subject to availability in other DSA classes.
Private Coaching Cancellations: Please provide at least 48 hours' notice if you need to cancel a private coaching session.

Electronic Devices and Privacy

Devices in Class: All electronic devices, including phones, must be kept away during class to respect student privacy. No photos or videos are allowed without permission. Class videos are shared on DSA’s private Facebook/Instagram pages.
Media Use Consent: Videos and photos created in class may be used for promotional purposes (e.g., Facebook/Instagram ads).

Payments and Fees

Payment Terms: Full term fees are due on or before 30 days of invoice issue. If you require a payment plan, please speak with us.
Term 4 Fees: A $22 fee (including $2 GST) is added to cover the End-of-Year Showcase.
Late Fee: A late fee of $33 will be applied for payments still outstanding after 7 days of due date

Costumes and Performances

Concert Costume Hire: Costumes for DSA concert poem performances are available for hire at $10-$20. Special DSA costume Eisteddfod hire starts from $10, depending on the costume.
Awards and Trophies: Stars receive a gold medal after their concert performance. Attendance trophies are awarded to students with 4 consecutive term attendances. If a Star joins after Term 1, their backdated trophy will be awarded at the following year’s concert. Note: Two days of Holiday Drama can count as one DSA term.

Contact and Support

Communication: If extenuating family circumstances arise (e.g., illness), we will do our best to support you.

Health and Safety Protocols

Illness Policy: For the well-being of all Stars, please refrain from attending class if your child is unwell. Let us know if your Star contracts any contagious illness so we can take necessary precautions.
First Aid: If an incident occurs during class, a basic first aid kit is available, and parents will be notified immediately if further medical assistance is required.

Behaviour and Expectations

Classroom Etiquette: Stars are expected to participate fully in class activities and demonstrate respect toward teachers and fellow students.
Parental Observations: Outside of scheduled family watching times, parents/guardians are asked not to observe classes to maintain a focused environment for our Stars.

Communication

Updates and Notices: Important updates regarding schedules, events, and classes will be communicated via email or the DSAFacebook group. Please ensure your contact details are up-to-date.
Feedback and Questions: We welcome feedback from both Stars and parents/guardians. For any questions or concerns, please speak to Donna directly.

Refund and Withdrawal Policy

Refund Policy: Once term fees are paid, they are non-refundable except in exceptional circumstances (e.g., long-term illness, injury), and at the discretion of DSA management.
Class Withdrawal: If you wish to withdraw your child from classes, please provide at least two weeks' notice. Any remaining term fees may be forfeited unless otherwise agreed upon.