Terms and Conditions

Eleanor Moss School of Dance

Email: [email protected] 

1. Invoices & Fees

1. Fees are charged per school term (3 terms per year) and invoices are sent via email at the start of the term.
2. There will be no alterations made to invoices based on student attendance unless discussed in advance with Miss Moss and agreed upon.
3. Families with 2 or more students enrolled will receive a 10% discount on term fees if paid in full by the due date. 
4. An individual student enrolled in 2 or more classes will receive a 10% discount on term fees if paid in full by the due date.
5. All fees are due within 4 weeks of the invoice date (after the initial trial lesson) unless you have obtained prior consent. A due date for payment will be shown on the invoice. 
6. After the invoice due date, Eleanor Moss School of Dance reserve the right to suspend a student's attendance in class until the balance is paid in full.
7. No refunds will be given for any missed classes.
8. There are no catch-up lessons provided for missed classes.
9. Exam/Award fees must be paid prior to the school entering students for exams, awards, or presentations and they are non-refundable.
10. The parent/guardian is responsible for all charges associated with their child’s dance class.
11. If you are having problems with regard to payments please contact Eleanor Moss School of Dance as soon as possible to discuss the options available.

2. Changes to classes and Enrolment

1. Students/Parents may request to change to a different class or attend additional classes. Written notification of class alterations must be given to Eleanor Moss School of Dance and all changes will be made at Miss Moss's discretion.
2. In relation to the above, any difference in class fees must be paid by the invoice due date when a new invoice has been received.
3. No classes will be held on Public Holidays.
4. Class times are subject to change at the discretion of the teacher, and this is likely to happen generally on an annual basis.
5. During enrolment please provide details of any relevant medical issues, allergies, and if your child is taking medication that they may need to administer themselves during class.

3. Class Attendance

1. If a student continues to miss classes often (other than for illness) the school reserves the right to take them off the register and they will not be entered for awards and exams or participate in shows/sharings if the teacher feels they are not ready. 
   
2. If lessons are no longer required (or temporarily stopped) at least 3 weeks notice before the student’s intended end date must be provided, in writing. If notice is not given, the school reserves the right to charge the parent/guardian a 3-week fee (equal to 3 weeks' worth of the student's classes). 
3. If a student temporarily stops classes with the intention of returning, please be aware their space in class is not 100% guaranteed on return, as it may have been taken by a new student or someone on the waiting list.
4. Students are strongly encouraged not to take prolonged breaks from classes, as this will affect the development of their dance technique and syllabus knowledge, and will result in them being behind on return, potentially delaying or excluding them from the next award/exam. Please contact Miss Moss if you wish to discuss anything that may result in your child being absent from class. 

4. Unforeseen Circumstances

1. If the school itself must close due to unforeseen circumstances (out of its control), everyone will be notified of closures and invoices will be altered accordingly. On the occasion where invoices have already been paid, the amount will be deducted from the next term's invoice or a refund provided.
2. If on the rare occasion, we have to cancel a class that you have paid for, we aim to offer another class instead (usually by extending the term by one week). Otherwise, your account will be credited with a class for the following term. 
3. If classes are not able to run in person for an extended period of time, then all dance classes shall follow the timetable but run online and fees paid as normal.  These classes shall be taken online via Zoom, and links will be sent via email prior to class.

5. Duty of care, Safety & Conduct

1. Please be aware that due to the nature of dance and for your child's growth, development and safety it will be necessary at times to engage in physical contact with your child e.g. to give a footwork correction. This will always be done in an appropriate manner and with your child's best interests in mind.
   
2. Eleanor Moss School of Dance provides for the safety and care of students whilst on the premises.
3. Eleanor Moss School of Dance does not accept responsibility for students’ safety outside the premises.
   
4. Eleanor Moss School of Dance attempts to minimise any risk of personal injury within practical boundaries, however, accidents do happen and all physical activities carry the risk of personal injury.
   
5. All students and guardians acknowledge that while every care and safety measure will be taken, there is an inherent risk of personal injury in physical activities that will be undertaken at the school as part of dance classes and accept that risk.
   
6. If young children require the toilet and parents are not around to take them, the teacher or teaching assistant may wait outside and help them if necessary. To minimise the need for this please check whether younger students require the toilet before class starts.

6. Contact Information & Communication