Enve Canine Services

Terms and Conditions

Please ensure you have read and understood the COVID-19 rules and standard Terms and Conditions below before you accept a place on a course. Acceptance of a course space or attendance signifies your acceptance of the COVID-19 rules and standard Terms and Conditions. We reserve the right to change these terms and conditions at any time.

These COVID-19 rules are applicable for courses from 1st August 2020 in conjunction with our standard terms and conditions which you will find below.

COVID-19 RULES

STANDARD TERMS AND CONDITIONS

Course Fees

 

Refund policy

  1. Adverse Weather – Training will go ahead in all weather conditions (wind, torrential rain, snow etc) unless it is deemed by us as unsafe to travel.
  2. Sickness – Should illness mean that insufficient instructors are available to safely conduct lessons we reserve the right to cancel.
  3. Refusal – We reserve the right to refuse attendance of any dog or owner without giving reason.
  4. Medical grounds – Should a vet decide that the dog can no longer attend due to a medical condition that would be exacerbated by attending your course fee will be refunded on production of a letter from your vet.
  5. Insufficient numbers – In the unlikely event of insufficient interest being received meaning it is not feasible for the class to go ahead any deposit/course fee will be refunded and alternative/future course details provided.

 

Behaviour