Privacy Policy

Eternal Aerial Arts Studio Policies

This is intended to be a safe and fun environment. This is our responsibility to you, but we need your help too. The following policies are in place to help make sure we create the most fun and safe experience possible for everyone.

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1. Please remove all jewelry (including wedding/engagement rings!) and clothing with zippers before participating in aerial classes. Double-check! Anything that can get caught on yourself, another person, or the fabric is a danger to you, others, and the equipment. Also, no gum, food, or anything else in your mouth that may cause choking is allowed during class.

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2. Please remain in the entry space (not on the aerial floor) until the  instructor is ready for your class to .You circle up. You are welcome to stretch before class begins or between back-to-back classes, but apparatus practice is not allowed. Open Gym is the appropriate time to practice aerial moves you’ve been taught outside of normal instruction.

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3. Instructors work hard to give you new and interesting tricks and transitions.Deviating from class content/what the instructor is teaching can be unsafe and a distraction to others- please stick to the aerial moves that they are teaching.

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4. Allow the instructors to be the only ones instructing during class time. While you may have the knowledge and experience to give other students tips about their aerial practice- it is 100% about safety and liability for you to leave the instruction to the instructors. Our instructors carry liability insurance, you do not. 

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5. We welcome students for class 5 minutes before classes begin to avoid crowding the gym, and to allow our instructors time to set up and prep for their classes. Anyone who shows up visually intoxicated will not be allowed to fly.

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6. Students who arrive past the start time of a class, and miss a portion of our warm up may not be admitted into class upon instructor discretion.  

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7. We have a 48-hour cancellation policy for any drop-in, open gym, or intensive classes. If you cancel less than 48-hours before class it will be a Late Cancel and you will not receive a refund. Sessions can only be canceled before they start or with a doctor’s written notice. No exceptions. 

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8. All session classes, packages and retail sales are final, no refunds, no exceptions.

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9. No street shoes on the mats or silks.

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10. Our system does not support purchasing classes for other people or enrolling them in classes. If you want to attend a class with others, email us to see if we have enough room first and then have each person sign up individually on our website. If you want to purchase classes for others, you can do that by purchasing a gift card. Your friend(s) will still need to register and enroll in class on their own. We do not save spaces in classes without payment or accept walk-ins.

 

11. All of our regularly scheduled drop in fitness classes are for adults only. Only classes listed as "youth" will be for ages 7-17.

12. We do not allow child, friend, parent or partner spectators on the aerial floor during class except at the end to take pictures. But even at this time, only the instructor can help the student due to the safety concern it can create.  

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13. Liability waivers are required to be on-file for all students and must be renewed on a yearly basis.

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Thank you for understanding, respecting & cooperating with our policies.