Terms and Conditions

Forever Young Dance Company: Terms and Conditions (updated August 2020) Please read these terms and conditions carefully. Upon enrolling into classes at Forever Young Dance Company (hereafter, “FYDC”) a binding contract is formed and your (or your child’s) attendance at our classes will be strictly subject to full adherence to these terms and conditions. Please note that if any parent or student is in material or persistent breach of any of these terms and conditions, FYDC reserves the right immediately to terminate the contract with you and/or exclude your child from attending further classes at FYDC on a temporary or permanent basis, without further liability to you.

Class Booking, Other Fees and Payment

1. Classes must be booked and paid for by you on a termly basis or half-termly basis in advance or Direct Debit set on your basic package pro-rata over 12months. Please note that classes may not be booked on any other basis. 2. As prices are fixed per term, fees remain payable in cases of absence from class. There are no reductions or refunds for missed classes under any circumstances (including injury, sickness or holidays). 3. Please note that all ''Class Fees'' and ''Additional Fees'' (as defined below) are subject to change at any time on a term by term basis. Up to date fee tariffs will be published on the FYDC website www.FYDC.co.uk 4. ''Class Fees'' for academic years 2020-2021 are as follows: 30 minute class for private lessons – £22.50pw or £270 per 12 week term 45 minute group class – £6.50pw or £78 per 12 week term 60 minute group class – £7.50pw or £90 per 12 week term 90 minute group class – £11.25pw or £135 per 12 week term Competition groups - Initial Fee £20 then £5 per rehearsal

5. In addition to class fees, the following other fees (“Additional Fees”) shall also be payable by you to the extent applicable: a. Examination entry fee – variable b. Examination extra practices – pro rata relative to the number of classes over the term c. Festival / competition fees - variable

6.a. Invoices are emailed to the email address that you have provided. If you do not provide us with a functioning email address, or we receive a 'bounce back' you will be charged an additional £5 to print and post your invoice.

7. Discounts are not currently available.

8. FYDC will invoice you as follows: a. Class fees for each term will be invoiced prior to the end of the preceding term. b. Additional Fees will be invoiced as and when they are applicable, and in all cases payment must be received on or before the due date stated within the relevant invoice. All fees must be received by FYDC before classes can commence. If you do not receive your invoice before the end of term, you should contact the office by email urgently so that it can be resent and so that you can meet the payment deadline which is 14 days before start date. It is the full responsibility of the parent / student to ensure they have received and paid their invoice before the end of each term for classes the subsequent term and if payment is not made by the deadline, late payment fees will apply as clause 10. Your invoice is your notification of the classes to which you / your child have been allocated for the following term. Once you have received your invoice, it is usually not possible to change classes for the following term. Payment conditions and charges are as follows:

9.a. Bank Transfer (BACS) is the only acceptable forms of payment (in pound sterling only). No other method of payment may be used. b. BACS payments must state the relevant student’s full name as reference and any failure to do so may result in the invoice being treated as unpaid as we may be unable to ascertain which student the payment has been made in respect of. c. We do not provide receipts for any payments.

10. Late payment: a. If payment of invoices is received after the due date, but before the start of the term to which the invoice relates, then a late payment fee of £10 will be charged. b. If payment of invoices is received after the start date of the term to which the invoice relates, then a second late payment fee of £10 (in addition to the first £10 late payment fee) will be charged. c. Late payment fees must be received on or before the due date given. Cancellation and Amendment

11. If you intend to withdraw yourself or your child from FYDC or change any class(es) that you or your child undertakes, a minimum of half a term’s notice or 6 weeks (with the notice being received in writing (letter or email to management is acceptable) on or before the last day of the first half of the term) and the withdrawal or change will take effect from the beginning of the next term.

12. Withdrawal from or changes to classes you are / your child is signed up for may only take effect at the start of each term. Please note that where a parent / student gives notice of their intention to withdraw from or change classes at any time after the last day of the first half of the term in any given term, that notice will only take effect from the start of the second term following that notice and you will be invoiced and liable to pay for the relevant classes for the full duration of the first term following the notice.

13. For the avoidance of doubt: there is no right to withdraw or change classes midway through a term – if you give notice of your intention to withdraw or change class bookings during the half term break, during the second half of any term or at the end of term or during the holidays, this notice will not take effect until one full term later.

14. If you wish to make a request in advance for preferred class(es) (at the existing or at the next level) for the next term, a minimum of half a term’s notice (with the request being received in writing (letter or email to management is acceptable) on or before the last day of the first half of the term) and we will accommodate the request as soon as possible. Students

15. Students must follow all instructions and rules including those in relation to punctuality, presentation and behaviour, and a failure to do so will be a breach of these terms and conditions. Students will not work in higher grade/level classes, unless FYDC management deems it beneficial for the individual.

16. Disruptive, disrespectful or antisocial behaviour on or around the FYDC premises will not be tolerated (whether before, during or after classes) and FYDC reserves the right to exclude that student on a temporary or permanent basis in its sole discretion.

17. Absences - Students and parents/guardians should comply with FYDC and notify the admin team for any absences, by email to management only. Failure to notify us by email will result in an ‘unknown cause’ marked on the registers. We don’t accept any other form of contact, including text messages.

18. After an initial period of half a term in any new class, all students must be wearing the appropriate uniform except with the prior written consent of the management.

19. All items of uniform must be clearly labelled with the student’s name.

20. Body or hair oil should not be worn (it makes the floor slippery and dangerous).

21. Long hair should be neatly tied back for all classes and groomed in a classical ballet bun for Pre-Primary ballet and grades/levels above.

22. Students may bring water to classes as it is important to stay hydrated. However, no food or drink of any other kind is permitted inside the studio (unless specifically requested by a member of staff). There is also no smoking, chewing gum or alcohol permitted at all on the premises.

23. You understand and agree that teachers at FYDC may use tactile feedback and instruction with students to support verbal feedback and instruction where appropriate.

24. A basic first aid kit is kept on the premises and staff member at FYDC may administer basic first aid on students if necessary whilst a student is on the premises. However, to the fullest extent permitted by law (and subject to clause 49), teachers and FYDC shall not be responsible for any injuries or accidents taking place on the premises that are outside our reasonable control.

25. If a student needs to take any of their own medication (whether self administered or otherwise) whilst on the premises, teachers or an appropriate representative of FYDC must be informed. In any event, FYDC accepts no responsibility for administering such medication (and/or the effects of the same) and the students’ parent/guardian takes full responsibility.

26. a. Students at FYDC may only attend another dance school for exam/syllabus classes, in modern, ballet or tap, this must have clear written permission from FYDC management and keep up to date if changes occur. Students may not audition for CAT schemes and/or Associate classes unless written permission has been granted by FYDC management. b. Students of FYDC must not be part of any other competition team as a soloist, duet, trio, quartet, small group or large group.

27. FYDC reserves the right to permit the recording and photographing of students by staff (or by third party photographers or filming companies on behalf of FYDC) and audience members during an open class or show or other event.

28. FYDC reserves the right where appropriate to record or photograph students for educational and/or marketing purposes which may include usage on social media.

29a. Further, where any photographs or footage has been taken, FYDC also reserves the right to sell DVDs and photographs of students performing at events to other members of FYDC. b. Disclaimer options based on the above, you can opt out of this by marking this on your registration form. Examination & Competition

30. The opportunity for a student to enter a dance examination or be part of our competition team is at the sole discretion of the teacher/management only. It is usually necessary for a student to attend extra lessons in preparation for their examination and/or competition team in order to reach the required standard and to practice within their group.

31. If an invitation for examinations and/or competition team is not taken for any reason when offered by the teacher, it is at the sole discretion of the teacher whether the student remains at the same level and waits to take the examination in the next available examination session, or progresses to the next level without taking the examination. Students are not normally permitted to miss two consecutive examinations in the same dance genre unless circumstances are exceptional.

32. Competitors must compete in the appropriate age bracket based on their DOB, only subject to compete in higher age brackets within group dances is under complete discretion of the teacher/management. *Parents and guardians (all references to “parent(s)” include guardians) / Adult students

33. It is parents’ responsibility to ensure and be satisfied that their child is fit and healthy to attend classes at FYDC.

34. Parents may watch the first class their child attends if needed. Thereafter attendance of classes by anyone other than students is by invitation or prior appointment only. This excludes some classes where one parent/guardian per child is required to participate in every class. Please contact management to make requests.

35. Regular feedback days are provided when parents with any specific concerns are able to book a session on a 'first come first served basis' to speak to one of the available teachers. Additional feedback opportunities with teachers are not available but parents can contact the management team if necessary.

36. Parents should ensure that children are punctual for classes and are collected promptly at the end of classes by a parent. Repeated late collection of children from classes will incur additional child care fees. You must notify the teacher at the start of the class if someone else will be collecting your child. Late collection fees begins after 15minutes the class ends, charged at £10.

37. Children are not allowed to leave the studio where their class has taken place unless accompanied by an adult or if an “Arrangements For After The Dance Lesson” form has been signed and provided to FYDC by their parent. Forms are processed on request from the parent.

38. Buggies must be stored at the side of the premises in an undercover area and must not be brought or left inside the building on the premises. Only buggies with sleeping children inside them will be allowed to remain inside the building and must be accompanied by the responsible carer at all times.

39. There is strictly no smoking, chewing gum or alcohol permitted at all on the premises.

40. Babies nappies should not be left anywhere on the premises.

41. Lost property should be handed and/or collected by FYDC. From time to time it will be emptied and some items may be sold in aid of charity.

42. Parents are responsible for all minors on the premises that are not students in a studio taking a class. Children under the age of 8 years should never be unaccompanied on the premises.

43. It is a condition that everyone must enter/exit through the specific premises door.

44. Parking - be responsible when using facilities to park a vehicle.

45. FYDC will not tolerate threatening or aggressive behaviour for any reason, including where staff are acting to enforce these terms and conditions. FYDC reserves the right at its absolute discretion to immediately terminate the contract between you and FYDC if in FYDC’s opinion a parent or guardian of a student acts in a threatening, aggressive or otherwise inappropriate manner towards any member of FYDC staff, any student or other parent or third party. In the event of any such termination, FYDC shall have no further liability whatsoever to you.

46. These terms and conditions are enforced pursuant to applicable laws and the licence terms on which FYDC is able to run classes at the premises as well as for the amenity of other users of the premises. If any parent is fails to follow these terms and conditions or attempts to prevent any FYDC staff member from seeking or attempting to enforce these terms and conditions, FYDC reserves the right immediately to terminate the contract with you and/or exclude your child from attending further classes at FYDC on a temporary or permanent basis, without further liability to you. Liability Studio classes will amount to acceptance of such updated terms and conditions. FYDC Privacy Policy in the school: Upon choosing FYDC we will keep in touch with you by newsletters and other group and individual communications. This will include telephone calls and emails, no other forms of contact will be used including social media private/direct messenger services. We will not disclose any of your information to any 3rd party or send any unsolicited marketing material. Completing this enquiry form indicates your consent to how we will use your information.

47. Subject to clause 49, FYDC accepts no liability for any injuries sustained whilst participating in a dance class or on the premises.

48. Subject to clause 49, FYDC accepts no responsibility for loss or damage of personal belongings or property whilst on the premises.

49. Nothing in these terms and conditions shall in any way limit FYDC’s liability for fraud or fraudulent misrepresentation or for death or personal injury caused by its negligence, or any other liability which cannot be excluded at law. FYDC Communications and Other Information

50. FYDC makes every effort to ensure effective communication with its customers and we would ask that for your part you take give due attention to our communications, which inevitably often contain a lot of detail, in order to ensure the effective running of our classes. If you require any clarification or further information please contact the relevant administrator. While our teaching staff seek to keep parents well informed on the progress of students please understand that it is usually very difficult for them to engage in discussion during class changeovers, please contact the management by email or telephone to discuss.

51. To ensure that work at the school is ethical, standards are well maintained and good practice is adhered to concerning working with children we comply with IDTA ''Code of Professional Conduct'' (copies available on request).

52. If, despite our best intentions and efforts, you feel unhappy with any aspect of our service and facilities, please email us with your comments, suggestions or complaints (including your full name and contact details). A response will be given within 28 days, using the contact details provided in your initial letter. However, FYDC will not enter into any discussion concerning enforcement of these Terms and Conditions.

53. FYDC has Public Liability Insurance and PPL and PRS Music Licences (for further details please contact management).

54. Additional rules and guidelines or updates to these terms and conditions may be published from time to time and will be sent by email to you.

56. FYDC will use your information to keep in touch with you by newsletter and other group / individual communications. We will also store any other relevant information (including medical) which is disclosed to us by you, or transpires during the time that you are / your child is enrolled in the school. We will not disclose your information to any 3rd party or send unsolicited marketing material.