Terms and Conditions

General Terms

• GY DANCE must be informed by the customer prior to taking part in classes of any medical health disorders or physical disabilities which may prevent them from participating in lessons without any discomfort.
• GY DANCE aims to be a nut-free zone. Please do not bring food containing these items onto the premises.
• A separate medical form is available from the front desk, which allows you to list any allergies or conditions the student has, and give us, GY DANCE, permission to administer medication if needed and allowed. All students MUST have this filled in annually.
• GY DANCE takes every precaution necessary to ensure students are in a safe and protective environment and shall not accept any liability for loss or damage to personal property.
• The waiting room is not supervised by GY staff so please behave properly.
• Please observe your child's finishing times so they can be picked up immediately after class. The studio does not conduct a child minding service, so if you think you will be delayed for pick up, please contact the front desk.
• For preschoolers, we expect parents to stay within studio premises for the duration of their child's classes. This is either outside or in the waiting areas, not the dance studio.
• The studio only has a limited number of car parking spaces directly in front of the studio. All other marked parking bays belong to the other tenants in the complex. Please observe this and do not park in those bays. Use the service way and back streets for parking where needed.
• Students & customers are not allowed to enter a dance studio without a teacher being present.
• Students may be filmed or photographed during class times, performances and/or other activities conducted by GY DANCE. This then may be used for future promotions and advertising, including all social media accounts. If you DO NOT wish for photos/videos of your child to be used, please advise us in writing to [email protected]
• Personal videoing/photography of class lessons is strictly prohibited without prior approval from the class teacher and/or Johanna van Althuis-Jones, the Owner/Director.
• GY DANCE is registered with the New South Wales Government Office of The Children's Guardian and follows strict guidelines as set by this governing body. All teachers have a current Working With Children Check. We also have a CCTV system set up throughout the premise that can be monitored at all times.
• When enroling, you need to be aware that the student will be involved in physical activities which can cause fatigue and will inform GY Dance prior to taking part in classes, of any health disorders and/or physical abilities which may prevent them from participating without discomfort. You acknowledge that the participation in dance is potentially dangerous and there is an inherent risk of injury involved. In allowing your child to participate, you hereby assume all risks associated with the performing arts and agree to release GY DANCE and its employees of any, and all liability which may arise as a result of your child's participation in activities at GY DANCE. We will always make sure that the students are in a safe environment and that all activity is suited for the individual's capabilities.
• When a regular teacher is unavailable, GY DANCE reserves the rights to change or provide a substitute teacher.
• Classes will not be held on NSW Public holidays or school holidays unless extra rehearsals are scheduled.

PAYMENT Terms

• Enrolment is presumed for the entirety of 2025, I understand that fees will continue to be charged until GY DANCE is notified in writing of withdrawal from classes.
• To withdraw from a class, one weeks notice from the scheduled class day must be provided in writing to GY DANCE at [email protected]. Normal class fees will be charged if notice given is less than one week.
• All classes are invoiced and payable by WEEK 8 of each term. We suggest you pay weekly or in amounts during the term to lessen the amount payable by the due date. There are NO CASUAL classes. Fees are based on Term fees and payable even if a class is missed.
• If you wish to pay for the term upfront, payment can be made in advance on your account via the class manager Portal, Cash, EFTPOS, Credit Card at the Studio or via Bank Transfer.
• I understand that any payments made via CLASS MANAGER as the payment method incur an extra fee per transaction charged by the payment provider. Fees paid via Bank Account, in person at the studio or over the phone do not incur any transaction fees.
• A non-refundable enrolment fee of $40 per student or $60 per family is payable upon registration.
• Students will not be able to participate in classes for a new term if there are outstanding invoices from the previous term.
• Students will not be able to participate in any GY DANCEevents (including performances and concerts) if account is not up to date and there are any outstanding amounts owed on account.
• A late fee of 5% will be added for every week the fees are overdue until paid.
• GY DANCE reserves the right to pass any outstanding fees onto a Debt Collection Agency, this will incur a 20% surcharge on the balance of the account.
• Accounts are emailed to the customer's nominated email address at the start of each term. If an invoice isn't received or needs to be amended, it is the client's responsibility to notify us. All customers have access to a customer portal via 'Class Manager' where you are able to enrol your child in classes, as well as view invoices and pay them. The login link for the portal is shown below. We suggest you bookmark this page for easy access.

                                                                                    https://app.classmanger/portal/gydance

• There is also a CLASS MANAGER app that can be downloaded to your phone for easy access - please see the admin staff for details as to how to download.

COMMUNICATION

• It is the responsibility of the customer to keep our records up to date, including your contact and class details. If there are any changes to any of these, please inform us in writing as soon as possible to [email protected].
• Our main form of communication is through an app called BAND. There are different BAND Groups set up for each program on offer at GY (Preschooler/Recreational/Performance Team) as well groups for individual PT Classes. Please make sure you are in these groups to avoid missing important information.
• Another way of communicating with parents is through email blasts with MAILCHIMP - please make sure these are not marked as Junk in your emails and that you receive them.