Terms and Conditions

Terms & Conditions

 

Enrolment

• Enrolments are completed annually and once confirmed, secures places in class/classes for the full duration of the school year.
• H2J DANCE  & CHEER reserves the right to refuse enrolment in classes where the dancer is not at the standard required, not enrolled in pre-requisite classes, etc.
• To ensure students are appropriately challenged, students are placed in classes based on our assessment of ability with consideration also given to age and social development, all as determined by H2J DANCE  & CHEER in consultation with the students parent. Determinations made by H2J DANCE  & CHEER are final.
• An online enrolment form MUST be completed for new and continuing students at the time of enrolment. A Registration fee of $40 per student, $20 second student and $10 for each student after that, will be sent via invoice email and due before the commencement of Term or the first class. The enrollment fee includes administration and insurance cover for each dancer. This fee is applicable annually by the calendar year and is strictly non-refundable, including for change of mind.
• Any changes to enrolments and contact details must be communicated to the Director (not teachers).
• H2J DANCE  & CHEER does not accept enrolment for casual attendances unless a Class is specifically advertised as such.
• Where any fees are outstanding after the due date for payment in respect of any enrolment, H2J DANCE  & CHEER reserves the right to:
  • Cancel and/or suspend the Enrolment;
  • Refuse entry to any person(s) associated with that enrolment. 
• Enrolments for all students roll over automatically between Term 2, 3 and 4.
• If a student is not returning for the next term, H2J DANCE  & CHEER must be notified in writing by the end of Week 1 of term, or they will be invoiced for the full term.

Enrolment Contact & Student Information

• H2J DANCE  & CHEER staff must be informed of any medical or other conditions of the dancer that the parent/guardian deems important for H2J DANCE  & CHEER staff to be aware of. This includes all allergies, physical conditions and mental conditions. Any medical conditions that require individual medical action plans must be submitted at the time of enrolment.
• H2J DANCE  & CHEER only accepts TWO enrollment contacts for each student. Any information, emails, and invoices that need to be passed on to other persons is the responsibility of the TWO enrollment contact. To add a second person to the enrolment contacts please email the Director.
• The enrolment contact must advise H2J DANCE  & CHEER of any changes to enrolment information for a student as soon as practicable and in writing via email to [email protected] in the first instance.
• Students must not communicate with any H2J DANCE  & CHEER staff directly regarding enrolment and related matters including absences or fees. All such communication must be directed to the LCDC office staff at [email protected] or [email protected]

Fees (applicable to all)

• An annual enrolment fee of $40 per student applies to all students (new and continuing). This fee is due at the time of enrolment and resets each calendar year.
• Fees are based on H2J DANCE  & CHEER school terms.
• Fees are charged on a per term basis (quarterly).
• Fees are charged based on class duration.
• By default, fees must be paid in full, unless a payment plan has been agreed upon in writing by H2J DANCE  & CHEER. See Payment Plans for more information.
• Term fees are due within 14 days of the commencement of each term, or within 14 days from the invoice date for new students or updated enrolments.
• Term fees that remain unpaid after 14 days of the commencement of each term, or after due date will incur a $5.00 weekly late fee without notice. An additional $5.00 per week will be added to unpaid fees until paid.
• If after 28 days the term fees are not paid, H2J DANCE  & CHEER reserves the right to refuse participation for students until fees have been paid.
• If after 35 days the term fees are not paid, a letter of demand will be sent via email to recoup the fees and the full amount is payable within 7 days from the issue of the letter of demand.
• If after 42 days accounts remain unpaid, H2J DANCE  & CHEER reserves the right to take the matter to a solicitor/debt collector to recoup the fees. Any additional costs incurred from the solicitor/debt collector will be the responsibility of the persons who the invoice is made to.
• All fees must be paid in full before the commencement of the following term. Failure to settle fees before the commencement of the following term will result in participation in classes being restricted until the full amount is paid.
• H2J DANCE  & CHEER reserves the right to refuse entry or class participation to students with outstanding fees.
• Term invoices and statements are issued by email. It is vital that H2J DANCE  & CHEER has a correct and regularly accessed email address on file.
• Discounts are automatically credited to your account. No discounts are available on Packages.
• Family Discounts per student
• Package information is available at the beginning of each year.
• Term fees do not include costs for costumes and accessories or annual performance fees. Also excluded are private lessons, exam coaching classes, holiday classes, exam and competition fees or any uniform items.
• Any additional costs (such as exams, costumes, competitions, etc.) will be invoiced separately from fees and are due by the due date on the invoice.
• Students with outstanding fees who have been absent for the first 4 weeks of term classes who have not communicated absences will have their enrolment cancelled, and steps will be taken to recover outstanding fees at the parent/guardians expense. Full Term Fees will remain outstanding.
• Fees are strictly non-refundable, and discounted fees are not provided for public holidays, extended holidays or missed classes.
• Students may request a credit for any injury or illness resulting in four consecutive weeks of missed classes. Requests must be in writing with a medical certificate provided.
• If students will miss classes for a minimum of four weeks due to extended family holidays, credits or a pro-rata will be provided if a request is made in writing at least 2 weeks prior to the departure date.
• Students commencing during or after Week 3 of each term will have a pro-rata applied to their fees.
• H2J DANCE  & CHEER offers the following payment methods:
  • Cash
  • Bank Transfer
  • EFTPOS
  • Visa and Mastercard. (if paying by Credit a surcharge will apply)
• Cheques are not accepted.
• Cash payments are to be placed in an envelope with the parent’s name, student’s name, class and monetary amount written on the front. Cash will then be receipted the next day – if you do not receive a receipt please contact [email protected] or [email protected].

 

Fees by Payment Plan (Instalments)

• Payment Plans are available upon request please contact the Director via email [email protected].
• H2J DANCE  & CHEER will then send a confirmation email with the amount to be paid and the frequency to ensure payment is completed in full before the commencement of the following term.
• Any additional costs (such as exams, costumes, competitions etc) will be invoiced separately from fees and are due by the due date on the invoice, with no exceptions.

 

Cancellations

• Changes or cancellations to enrolments will only be accepted in writing. Cancellations after a term has commenced still incur full term fees, including those opting to pay via installments.
• Fees are strictly non-refundable.
• A credit note for cancellations in classes can be provided. Credit notes are transferable between students within the same family.
• Credit notes are valid for 12 months from the issue date.

 

Absences & Make Up Classes 

• Missed classes may be made up by attending another class of the same style or in another style of the same level. If classes of the same level are unavailable or unsuitable, students can make up classes in the level below.
• All make up classes must be made within the term of the missed class.
• All make up classes must be arranged through the H2J DANCE  & CHEER office staff.
• Refunds will not be provided for missed classes. No make up classes will be available during viewing weeks.
• Make up classes in Term 4 are very limited due to concert preparation.
• H2J DANCE  & CHEER reserves the right to refuse make up classes in any classes at any time, due to the content and progression of classes at any particular time.
• Please notify H2J DANCE  & CHEER by phone or email or band if your child will be absent from class for any reason.
• If a student is absent for 4 or more consecutive weeks due to illness or extenuating circumstances, a discount may be applied to the term fees at the discretion of the office staff. Medical certificates and other supporting documentation is appreciated.
• If students will miss classes for a minimum of four weeks due to extended family holidays, credits or a pro rata will be provided if a request is made in writing at least 2 weeks prior to departure date.

 

Safety & Physical Contact

• Students participate in classes at their own risk. H2J DANCE  & CHEER accepts no liability for any injury that may be incurred while participating in class or present at H2J DANCE  & CHEER premises.
• H2J DANCE  & CHEER reserves the right to arrange medical transportation, at the student’s expense, in the event of an emergency.
• The nature of dances classes requires physical student-teacher contact for the purposes of placement and correction of technique and will always be appropriate. All teachers at H2J DANCE  & CHEER have the relevant States Working With Children Certificate.
• Students must arrive and leave H2J DANCE  & CHEER premises with street clothes covering their dance clothes. Dance shoes are not to be worn outside H2J DANCE  & CHEER (i.e., walking to the car.
• Children are not to exit H2J DANCE  & CHEER premises unless accompanied by an adult. Parents must ensure children understand this vital regulation.
• Should students be collected from H2J DANCE  & CHEER by anyone other than a parent/guardian, H2J DANCE  & CHEER should be notified.
• The movement of children from parental supervision to H2J DANCE  & CHEER staff supervision requires the utmost care by all parties. No child should be left without the parent being satisfied that their child is in class and/or under the care of the H2J DANCE  & CHEER staff. Nor should any child be encouraged to leave care without supervision.
• When students leave H2J DANCE  & CHEER premises, they are no longer under the care of H2J DANCE  & CHEER.
• Students under the age of 5 should have a parent/guardian close by during class time. Please notify staff if you have to leave.
• While not participating in dance class, children remain the responsibility of parents/guardians at all times. This includes siblings.
• Parents/guardians of Preschool students are required to enter H2J DANCE  & CHEER premises to collect their students.
• In the event of an evacuation, H2J DANCE  & CHEER staff will follow set guidelines to ensure the safety of all students. Students will be supervised and parents/guardians will be contacted to collect students.

 

Communication

• H2J DANCE  & CHEER only accepts TWO enrollment contacts for each student. Any invoices are the responsibility of the PRIMARY enrollment contact.
• Email is the primary form of communication at H2J DANCE  & CHEER.
• Important information and updates are sent regularly via email, band and often via SMS to parents.
• It is recommended you add [email protected] and [email protected] to your email contacts.
• Should you not be receiving emails from either email, Junk/Spam email should be checked as email hosting providers will filter emails differently. Please contact the Director if your emails are not arriving.
• Copies of important information and newsletters are available on our notice board and/or band.
• Facebook, Instagram and any other forms of social media are not accepted as a valid method of communication for any administrative purposes (including upcoming absences, general queries, etc.). These should be communicated via email, band or phone.
• School notices may be posted on Facebook from time to time, however, anything of direct importance to parents or students will be informed via email.
• Phone calls before or after office hours may not be answered; however, staff will endeavour to return calls within 24-48 hours.
• Emails will be answered during the week and office hours. All Staff have other day jobs and your patience is appreciated. Staff will endeavour to answer all emails within 48 hours (excluding weekends).
• If for any reason parents have personal contact numbers for any H2J DANCE  & CHEER staff, or have them as contacts on Social Media, they are to refrain from texting or calling unless in an emergency. Appropriate communication within regular business hours is appreciated; however, parents are encouraged to speak to the Director directly before contacting teachers.
• Office Hours
  • Monday & Friday 
    • 9:30 – 11.30am
  • Tuesday
    • 12 – 3pm
  • Saturday
    • Closed
  • Sunday
    • Closed

Classes & Timetables

• In the event that a student takes dance classes outside of H2J DANCE  & CHEER, parents are required to notify H2J DANCE  & CHEER in the interest of safe dance practices.
• Students who are ill or injured may be isolated and/or sent home from class.
• H2J DANCE  & CHEER will make every effort to ensure consistent teachers; however, occasionally classes may need to be taken by a substitute teacher.
• Students are expected to arrive on time for class regularly.
• H2J DANCE  & CHEER reserves the right to amend or cancel classes whenever necessary.
• All classes at H2J DANCE  & CHEER are closed (only the teachers and students may be in the studio during classes). Exceptions can be made for Preschool students for their first class or two, as we understand students need to settle into their new class and environment.
• Only water is permitted inside the studio. Food and other drink is only permitted in special circumstances. Chewing gum is strictly prohibited in all areas.
• Students must bring a water bottle to class. 
• Students are required to wear their full uniform and shoes in every class. Long Hair must be in a secure ballet bun for ballet, and a neat ponytail or secure braid for all other classes. Preschool students are welcome to wear their hair in a bun, neat ponytail or secure braid. Please read the applicable uniform information on our website for clarification.
• No classes or teachers are to be disturbed unless in case of emergency. Parents are not to approach teachers or students during class. If messages or food/drink/medication needs to be passed to a student, it must be done through text to the studio phone.
• Students are not to take mobile phones or other electronic devices into class.
• Preschool, Senior School and Adult classes are term-based and operate according to H2J DANCE  & CHEER’s term dates. 
• Classes do not run on days that are declared as a public holiday in the respective state and, in respect of classes that fall on a public holiday:
  • Public Holidays are not invoiced in the term fee.

Watching Classes

• In order to maintain students concentration and focus, in general, parents are not able to watch classes at H2J DANCE  & CHEER. Exceptions can be made for Preschool students for their first class or two, as H2J Dance & Cheer understands students need to settle into their new class and environment.
• Watching week will be the last week of terms 1, 2 and 3, there will be not watching week in term 4.

 

Choreography

• All choreography and class work taught in class by H2J DANCE  & CHEER staff or guest teachers remains the property of H2J DANCE  & CHEER and may not be used without permission from the director.

 

H2J Dance & Cheer Premises Etiquette

• All persons on the H2J DANCE  & CHEER premises are asked to respect the space by placing rubbish in bins and leaving the kitchen, toilets and all waiting areas tidy, including returning toys and activities for siblings to their places.
• Students waiting before, between and after classes are expected to behave appropriately at these times and not run around or be excessively noisy.
• If any messes are left, children will be asked to leave class to clean their area before they can return to class.

 

Looking After Our Planet

• H2J DANCE  & CHEER is proactive in doing our part for the planet and properly handles waste management. All persons are asked to follow our lead and dispose of all rubbish in the designated bins on the premises (paper, plastic, and garbage).
• H2J DANCE  & CHEER does not sell bottled water in an effort to keep down the amount of waste. As a result, students are required to bring their own water bottles (clearly labelled) to class and refill in the kitchen.

 

Personal Property

• All personal items should be clearly labelled with the students name.
• Lost property can be found in a plastic tub in the student area. Any items found around the studios and premises are added on a daily basis.
• Items of value (Fitbits etc) will be kept at the stage.
• Lost property will be stored until the end of each term. At the end of term, all uncollected items will be donated to charities and any dance wear will be added to our second hand store.
• H2J DANCE  & CHEER is not responsible for loss of personal property and will not email or SMS parents of classes in regards to any lost property items.
• H2J DANCE  & CHEER accepts no responsibility for the loss of or damage to personal property of any kind.

 

Performance Group

Please see Performance Group Terms & Conditions available on the website and at the studio.

Private Lessons

• Private lessons and the opportunities that come with them are a privilege. This privilege can be withdrawn at any time if the student is not showing the necessary commitment both in the private lessons and in regular classes.
• Term fees must be kept up to date ­at all times and are a priority over private lessons. This means fees are either paid in full at the commencement of Term, or regular payments made through the payment plan.
• Should fees be overdue, H2J DANCE  & CHEER reserves the right to withdraw students from private lessons at any time.
• Commitment to regular classes and Performance Group work is always the number one priority.
• Private Lessons are not included in the regular class fees.
• Private Lessons start at $40.00 per half hour.
• Any fees incurred for competition entries, costumes, etc. are the responsibility of the parent/student and are not included in the cost of private lessons.
• A minimum of 24 hours’ notice is required for cancellations, with the exception of extreme illness (including short notice of Covid19 positive tests). Failure cancel before 24 hours will incur the full amount of the lesson.
• In the event that Private Lessons are rescheduled or cancelled prior to the above 24 hour rule etc and payment has already been made, a make up lesson can be arranged or a credit applied to your account.
• Students will only be allowed to perform in an eisteddfod if their teacher feels that they have reached an appropriate standard, and one solo must reach the director’s requirements before another is learnt.
• Students are permitted to perform only in any eisteddfods after approval by the director. All solos, music, and costumes must be cleared with the director prior to commencement of choreography, etc.

 

Video & Photography

• H2J DANCE  & CHEER reserves the right to photograph or video students participating in dance class or performances at any time for promotional purposes. Permission must be sought for any other photography/video.
• Any and all footage supplied to students (e.g.to assist with practice at home) remains the property of H2J DANCE  & CHEER and is not to be shared with external parties without prior consent.

 

Social Media

Please see Social Media Policy available on the website and at the studio. All students, parents and guardians must adhere to the policy guidelines at all times. No exceptions.

Code Of Conduct

Please see Code Of Conduct available on the website and at the studio. All students, parents and guardians must adhere to the Code Of Conduct at all times.

Agreeing To H2J Dance & Cheer’s Terms & Conditions

• All Terms & Conditions are agreed to at the time of enrolment.
• Enrolments will not be processed without the Terms & Conditions being agreed to. No exceptions.
• It is the duty of parents and guardians to read the Terms & Conditions thoroughly before enrolling.
• H2J DANCE  & CHEER reserves the right to update Terms & Conditions at any time.