Terms and Conditions

Enrolment

To enrol for children’s classes, you must pay for your term of classes upfront via ClassManager. Existing students will have the option to enrol early before booking is released on the website. After this date, enrolment is on a first come, first served basis.

All classes are paid for via ClassManager. HEDA students therefore must have a Classmanager account in order to enrol. 

Adults may pay for individual classes or for a package of classes at a reduced rate. Adults must pay their class fee prior to taking the class.

What to bring

Students should arrive in appropriate dancewear/uniform with long hair tied back. They should bring a bottle of water for their class. Make sure uniform (especially shoes) is labelled.

Students must arrive on time for their class. In some venues, it may not be possible to accept latecomers. Repeated late collection of children from classes will incur additional child care fees. You must notify the teacher at the start of the class if someone else will be collecting your child.  

Children must not leave after their class unless accompanied by an adult and handed over by staff.

Parents/Guardians are responsible for their children whilst on the premises, whilst they are not taking their class.

Examinations

Children may be selected to enter exams throughout the year with the IDTA. This is at the teacher’s discretion. Children taking their exam should ensure they maintain good attendance in their classes. Children who do not attend sufficient classes may have to postpone their exam entry until the next session. Exams are not compulsory, and children will be moved up into the next level/class at the teacher’s discretion. 

HEDA will do their utmost to prepare students ready for exams and to ensure they are presented as really positive, exciting and proud experiences. It is asked that parents kindly keep in mind that all children are different and many have different rates of achievement, we will enter students in groups of readiness or as individuals, rather than as a set class year, in order to respect this.

Medical Details

Parents and guardians are responsible for making HEDA aware of any medical needs, injuries or allergies prior to their child participating in class, and must inform HEDA of any changes via their classmanager portal.

Adults taking part in classes participate at their own risk, and are responsible for informing HEDA of any existing health conditions/injuries prior to taking the class.

Policies

By agreeing to these terms and conditions, you also acknowledge you have read and agreed to the Safeguarding, Privacy, Health and Safety and Behaviour Policies, available on our website

Missed Lessons and Cancelled Classes

Fees are not credited in the event of absence and a make-up class will only be offered at the teacher’s discretion, depending on student numbers and level. 

HEDA reserves the right to cancel any class for reasons they deem fit where absolutely necessary. Alternative make-up classes will be offered in exchange or students will be credited on their ClassManager account.

If a class does need to be cancelled, as much notice as possible will be given via various forms of communication (email, telephone, social media) although please note if the situation is unforeseeable and urgent, in rare cases class may also be cancelled last minute.

Lost Property

HEDA does not take responsibility for belongings left in the venue.

Late payments

Students are not entitled to attend class if they have not enrolled and paid. Late payment for classes, exams, shows or uniform may incur a late fee at our discretion.

Termination

HEDA will not tolerate threatening or aggressive behaviour for any reason, including where staff are acting to enforce these terms and conditions. HEDA reserves the right to immediately terminate classes for you or your child if we feel a parent or guardian of a student acts in a threatening, aggressive or otherwise inappropriate manner towards any member of HEDA staff, any student or other parent or third party.

Leaving the school

If you wish to leave the school, please inform us by email in order for us to delete your customer profile. If you decide to leave the school before the term has ended, you will not be entitled for a refund for remaining classes, apart from in extenuating circumstances.

By enrolling in a class, you agree you have read, understood and agreed these Terms and Conditions