Privacy Policy

HIDDEN GEMS PRIVACY POLICY

 

This policy describes how we collect, use and look after the information you provide us. 

Our Privacy Policy only relates to personal data collected and stored by Hidden Gems Youth Theatre via: 

● Hidden Gems website Enquiry Submission Form, and Enrolment form on completing a trial class.

● Emails

● Printed Class Registers, or from Class Manager system

● Other Websites such as Club Hub, Supermum, Netmums etc.

● Phone Call / text message enquiries

● Social Communication including Facebook Messaging and WhatsApp 

● Printed GDPR Consent Forms 

 

The Data Protection Act 1998

At Hidden Gems we look after your details carefully. We adhere to the requirements of the UK Data Protection Act 1998 and we are seeking to become compliant with the new GDPR policy coming into being from 25th May 2018. 

 

Use of Personal Information

Hidden Gems collects data under the Legal Basis of “Performance of a contract to which the data subject is party, or to take steps prior to the entering into a contract at the request of the data subject.” as well as “Consent” of the data subject. Personal information provided to Hidden Gems via our website enquiries form, booking site, facebook pages, email, class register and telephone contact including WhatsApp will be used for the purposes outlined below. 

●Administering a space on one of our Classes or courses.

●Communication about forthcoming events and offers including Charitable fundraising 

●Communication pertaining to future course bookings which would be of direct interest to the data subject 

●Processing personal data for the above purposes may entail sharing your information with employees and colleagues of Hidden Gems. Agreements exist between Hidden Gems and such parties that there must be no further disclosure of such personal data. 

 

Your Consent

By providing your personal data to Hidden Gems you consent to the processing of such data by Hidden Gems as described in this Privacy Policy. 

During Summer Term 2018 you will be asked to manually ‘Opt In’ via Class Registers in accordance with new GDPR policy introduced from May 25th 2018. 

Online Registration Forms will be updated following Manual OptIns. 

 

From Autumn Term 2018 Consent will be gained through our online registration process. Via our Website or Class manager system

You can alter your preferences as described below. 

Use of Data and Opting - In

During your time with Hidden Gems we will make contact with you via the means listed above in the following ways: We will send you communications relating to your Hidden Gems Classes and Courses as follows: 

●Enrolment for new term Offer Emails and Payment Reminders 

●Pre-Term Welcome Emails with class dates and other important information. 

●Weekly Handouts by email directly relating to the content of our classes.

●Invitations by email about upand coming Half Term / Summer or Easter Courses. 

●Future Term Booking notice by email and payment reminders where appropriate 

●News, reminders, updates by WhatsApp if the data subject has opted in 

●Urgent changes to session times/parking issues/venues etc by WhatsApp if the data subject has opted in 

●Fundraising appeals to current class participants via email

 

By ‘Opting In’ during your Class This Term you are agreeing to be contacted by Hidden Gems for the reasons detailed above. 

We do not pass your details to third parties. Upon finishing your term/terms with Hidden Gems correspondence from us will largely cease. Hidden Gems will keep your data for up to 7 years unless it is specifically requested to be removed from our systems. If at any time you want to alter your preferences or request that Hidden Gems stop communication with you then you should contact us as described below. 

 

Accessing your Personal Data held by Hidden Gems.

You have the right to ask Hidden Gems in writing, for a copy of all the personal data held about you. This is known as a 'data subject access request'. Upon request, we will collate the data requested and send it to you within the 30 day maximum period as stipulated by GDPR May 2018. 

 

Please apply in writing to: 

Hidden Gems Youth Theatre

76 Winifred Road, 

Coulsdon

CR5 3JE

 

Verifying, updating and amending your personal information 

We aim to keep your records as up-to-date as possible. If, at any time, you want to verify, update or amend your personal data or preferences please contact us in writing at the above address or by email on [email protected]

You can also opt-out of future communications at any time by writing to at the above address or by email on [email protected]

 

Please allow up for 10 working days for us to amend your details. For more information on GDPR please visit: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/