Privacy Policy
Privacy Policy
High Voltage All Stars values and respects the privacy of the people we deal with. [Organisation] is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) (Privacy Act) and other applicable privacy laws and regulations.
This Privacy Policy (Policy) describes how we collect, hold, use and disclose your personal information and maintain the quality and security of your personal information.
What is personal information?
“Personal information” means any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or a reasonably identifiable individual. In general terms, this includes information or an opinion that personally identifies you either directly (e.g. your name) or indirectly.
What personal information do we collect?
The personal information we collect about you depends on the nature of your dealings with us or what you choose to share.
The personal information we collect about you may include the following but not limited to:
● name;
● mailing or street address;
● date of birth;
● email address;
● phone number
● medical conditions when provided
● payment information
Under certain circumstances, High Voltage All Stars may need to collect sensitive information about you. This might include any information or opinion about your health information.
If we collect your sensitive information, we will do so only with your consent, if it is necessary to prevent a serious and imminent threat to life or health, or as otherwise required or authorised by law, and we take appropriate measures to protect the security of this information.
You do not have to provide us with your personal information. Where possible, we will allow you to interact with us anonymously or by using a pseudonym. However, if you choose to deal with us in this way or not provide us with your personal information, we may not be able to provide you with our services or otherwise interact with you.
How do we collect your personal information?
We collect your personal information directly from you when you:
● interact with us over the phone;
● interact with us in person;
● interact with us online;
● participate in surveys or questionnaires;
● attend a High Voltage All Stars sanctioned event;
● subscribe to our mailing list;
● apply for a position with us as an athlete, employee, contractor or volunteer;
How do we use your personal information?
We use personal information for many purposes in connection with our functions and activities, including the following purposes:
● provide you with information or services that you request from us;
● deliver to you a more personalised experience and service offering;
● improve the quality of the services we offer;
● internal administrative purposes;
● marketing and research purposes;
● provide limited information to competition organisers, name, date of birth, email address
Disclosure of personal information to third parties
We may disclose your personal information to third parties in accordance with this Policy in circumstances where you would reasonably expect us to disclose your information. For example, we may disclose your personal information to:
● our third party service providers (for example, our IT providers);
● our marketing providers;
● our professional services advisors;
● competition organisers
Transfer of personal information overseas
Some third-party service providers we disclose personal information to may be based in or have servers outside of Australia, including in [insert overseas countries where third parties are located/have servers].
Where we disclose your personal information to third parties overseas, we will take reasonable steps to ensure that data security and appropriate privacy practices are maintained. We will only disclose to overseas third parties if:
● you have given us your consent to disclose personal information to that third party; or
● we reasonably believe that:
○ the overseas recipient is subject to a law or binding scheme that is, overall, substantially similar to the APPs; and
○ the law or binding scheme can be enforced; or
● the disclosure is required or authorised by an Australian law or court/tribunal order.
How do we protect your personal information?
High Voltage All Stars will take reasonable steps to ensure that the personal information that we hold about you is kept confidential and secure, including by:
● having robust physical security of our premises and databases/records;
● taking measures to restrict access to only personnel who need that personal information to provide services to you effectively;
● having technological measures in place (for example, anti-virus software, firewalls)
Online activity
[Guidance: Delete / include / amend the following sections as appropriate.]
Cookies
The High Voltage All Stars website uses cookies. A cookie is a small file of letters and numbers the website puts on your device if you allow it. These cookies recognise when your device has visited our website(s) before, so we can distinguish you from other users of the website. This improves your experience and the High Voltage All Stars website(s).
We do not use cookies to identify you, just to improve your experience on our website(s). If you do not wish to use the cookies, you can amend the settings on your internet browser so it will not automatically download cookies. However, if you remove or block cookies on your computer, please be aware that your browsing experience and our website’s functionality may be affected.
Direct marketing
We may send you direct marketing communications and information about our services, opportunities, or events that may be of interest to you if you have requested or consented to receive such communications. These communications may be sent in various forms, including mail, SMS, fax and email, in accordance with applicable marketing laws, such as the Australian Spam Act 2003 (Cth). You consent to us sending you those direct marketing communications by any method. If you indicate a preference for a form of communication, we will endeavour to use that method whenever practical.
You may opt out of receiving marketing communications from us at any time by following the instructions to “unsubscribe'' in the relevant communication / contacting us using the details set out in the “How to contact us” section below.
In addition, we may also use your personal information or disclose your personal information to third parties for the purposes of advertising, including online behavioural advertising, and website personalisation, and to provide targeted or retargeted advertising content to you (including through third party websites)
Retention of personal information
We will not keep your personal information for longer than we need to. In most cases, this means that we will only retain your personal information for the duration of your relationship with us unless we are required to retain your personal information to comply with applicable laws, for example, record-keeping obligations
Inquiries and complaints
For complaints about how High Voltage All Stars handles, processes or manages your personal information, please contact High Voltage All Stars Directors. Note we may require proof of your identity and full details of your request before we can process your complaint.
Please allow up to 30 days for High Voltage All Stars to respond to your complaint. It will not always be possible to resolve a complaint to everyone’s satisfaction. If you are unsatisfied with High Voltage All Stars’ response to a complaint, you have the right to contact the Office of the Australian Information Commissioner (at www.oaic.gov.au/) to lodge a complaint.
How to contact us
If you have a question or concern in relation to our handling of your personal information or this Policy, you can contact us for assistance as follows:
Contact number
0402 281 937
Post
Attention: High Voltage All Stars Director Address: Unit 10/12 Cowcher Place BELMONT WA 6104