1. Safeguarding
All members of staff associated with InStep Academy of Performing Arts are fully DBS checked and appropriately trained to work with children.

2. Health & Safety
We endeavour to provide a safe, welcoming and supportive environment in which every child can learn, develop and enjoy their classes.

Parents/guardians remain responsible for their child until they have been handed over to a member of the teaching staff at the start of class. Likewise, children should be collected promptly at the end of their class. Reception areas and toilets are not continuously supervised.

3. GDPR & Privacy
All personal information is stored securely and treated in accordance with our GDPR and Privacy Policies.

4. Photography & Video
From time to time, photographs and videos may be taken during classes, performances or events for promotional purposes, including our website and social media channels.

If you do not wish your child to appear in any photographs or videos, it is your responsibility to notify the Principal in writing.

5. Physical Contact
Dance teachers may occasionally need to physically correct posture, alignment or technique to ensure pupils develop safely and correctly. This will always be carried out professionally and appropriately.

Fees are invoiced monthly and are payable in advance.

Payment is due on the 1st of each month, unless otherwise agreed in writing.

Failure to pay fees by the due date may result in your child's place being suspended until payment has been received.

If payment has not been received by the due date and no prior arrangement has been agreed, a £10 late payment fee may be applied.

Should you experience any difficulty making payment, please contact the Principal as soon as possible. We are always happy to discuss payment arrangements where communication has been made in advance.

Persistent late or unpaid invoices may result in further recovery action.

We operate a one calendar month's notice policy.

Notice must be given in writing via email.

The month's fees following the month in which notice is received remain payable.

Example:
If notice is received at any point during January, February's fees remain payable and your child's final classes will take place during February.

If written notice is not received, your child's place will continue to be reserved and monthly invoices will continue to be issued. These invoices remain payable until written notice has been received.

Children are entitled to up to two weeks' holiday during the summer holidays, provided sufficient notice has been given in advance.

DanceFit members are entitled to up to two weeks' holiday per calendar year, which may be taken at any time during the year, provided notice has been given in advance.

Any additional absences remain payable as your place within the class is reserved.

If a pupil is absent due to illness, holidays or any other personal reason, refunds or credits will not be given.

If InStep Academy cancels a class and it cannot be rearranged, a refund or credit will be given.

If an alternative class is provided, no refund will be issued.

Exam fees must be paid by the published deadline.

Unfortunately, pupils whose examination fees have not been received by the deadline cannot be entered for examinations.

InStep Academy reserves the right to amend class times, venues, teachers or timetables where necessary. Parents will be given as much notice as possible.

Our primary method of communication is via email and our private Facebook parent groups.

It is the responsibility of parents/guardians to ensure the Academy holds an up-to-date email address and contact number.