Privacy Policy
JET DANCE ACADEMY PRIVACY NOTICE
This privacy
notice tells you what to expect when Jet Dance Academy (JDA) collects personal
information.
We may change
this policy by updating this document.
You should
check from time to time to ensure that you are happy with any changes. This
policy is effective from 01 September 2019.
Introduction
JDA is committed to process any
personal information it holds only in ways that are fair, transparent and meet
its legal obligations, in other words, in accordance with the Data Protection
Act and its successor the General Data Protection Regulations (GDPR).
Data Protection
Principles
The
legislation sets out various data protection principles. These include that
personal information is:
· used
fairly and lawfully
· used
for limited, specifically stated purposes (JDA require written consent that you
require us to remove your data from our databases)
· used in
a way that is adequate, relevant and not excessive
· accurate
· kept
for no longer than is absolutely necessary (written consent is required from
you for removal from our database)
· kept
safe and secure
· not
transferred outside the European Economic Area without adequate protection
Information
Jet Dance Academy and its franchises process
The following
sections describe the information that JDA collects and how it is processed.
Legal basis for
processing
The
legislation requires that there is a clear legal basis for processing personal
information. In general JDA relies on the individual’s consent in order to
process their data. Where there are exceptions such as a legal obligation,
contractual agreement or JDA’s legitimate interest, they will be noted below.
Please note that if consent is
withdrawn the level of service that we can offer might be severely curtailed. You
may not receive the relevant information for your child’s classes which could
in turn lead to additional fees in the way of LATE payments.
Registered Students
We
collect contact details (first, middle and last names of parents and students),
address, contact telephone numbers, emergency contact information including
medical information, class registered to and email address of parent/guardian
(unless student is over the age of 18) in order to accept the student as fully
registered.
That includes,
but not limited to, the administration of joining and renewing registration
each term, distribution of any emails relating to the student’s class or the
school in general (e.g. lesson cancellations), announcing new classes,
additional information on other classes, costume information, event
notifications, additional workshop information, dancewear information and access
to the website for payment/enrolment purposes via ClassManager.
Published on our Facebook (Jet Dance Academy page) or website
By registering
on the website or on ClassManager (3rd Party Provider) parents’ are
also consenting to the use of their students pictures on our social media pages
unless otherwise notified by the parent/guardian. JDA instructors, with
consent, are also published on our website along with a ‘Bio’ about them, their
photograph and their birthday/qualification details.
With consent, we email items of news that we believe will be of
interest to our parents/students.
We gather
statistics around email opening and clicks using industry standard technologies.
If an email
address is provided we assume consent to use it for administrative purposes of registration
(e.g. notification of term class renewal, processing of examination session
information, etc.).
Once a student
lapses, we retain sufficient information to identify the previous student. This
allows the previous emergency information to be used again if the student
returns to our classes. JDA relies on legitimate interest as the legal basis
for retaining this information. With written consent, JDA will remove any
information from our database as requested.
Website Visitors
When someone
visits jetdanceuk.com we use a third party service, Google Analytics, to
collect standard internet log information and details of visitor behaviour
patterns. We do this to find out things such as the number of visitors to the
various parts of the site. This information is only processed in a way which
does not identify anyone.
There are various
forms on the website used to collect information. That information is only used
for the stated purposes which are described in the relevant sections of this
Privacy Notice.
PayPal is sometimes
used to take payments. Only sufficient information to complete the payment is
shared with PayPal.
This Privacy
Notice does not cover the links within this site linking to other websites. We
encourage you to read the privacy statements on the other websites you visit.
Website Shoppers
The
information collected by the website shop will only be used to process
purchases. Account details will be kept until such time as the individual
chooses to delete them using the option provided within the shop.
Payments
PayPal is sometimes used to
take payments. Only sufficient information to complete the purchase is shared
with PayPal. For more information see the Suppliers / 3rd Parties section of this
Privacy Notice.
Suppliers / 3rd parties
Use of data
processors
Data processors are third parties
who provide services for us. We have contracts in place with our data
processors. This means that they cannot do anything with your personal
information unless we have instructed them to do it. They will not share your
personal information with any organisation apart from us. They will hold it
securely and retain it for the period we instruct. The following is a list of
our main data processors. There may be others from time to time.
Posting
When sending letters, parcels,
publications and purchases we will share your postal address with the delivery
service (normally Royal Mail).
We use a third party service, Spurwing Creative to host our
website. Spurwing Creative is contractually obliged to treat any information on
our private website as confidential and only use such information for the
purpose of providing JDA with web hosting and web updating services.
ClassManager
We use a third
party service, ClassManager to process invoices, data and provide our customers
with a platform that they can access to view all of this information. ClassManager
is contractually obliged to treat any information on our private portal as
confidential and only use such information for the purpose of providing JDA
with data assistance and services.
DBS service
A DBS checking
service for JDA instructors/demonstrators is provided by Due Diligence Checking
Ltd. Information provided by them to JDA will only be shared with the
individual concerned.
Where PayPal
is used to take payments, only sufficient information to complete the purchase
is shared with PayPal.
JDA does not
see nor retain your credit card/debit card details since these are handled by
PayPal.
International
Data Transfers
Your personal information will
be stored in the EU and in accordance with the GDPR.
The GDPR
applies to EU residents. If we share personal information of EU residents with
suppliers or 3rd parties outside of the EU we will ensure that they meet
the requirements of the GDPR.
We are
committed to complying with the data regulations of non-EU residents according
to their jurisdiction.
Security
JDA has
implemented technical security measures to protect your personal data against
unauthorised access, loss or misuse.
Complaints
or Queries
JDA tries to
meet the highest standards when collecting and using personal information. For
this reason, we take any complaints we receive about this very seriously. We
encourage people to bring it to our attention if they think that our collection
or use of information is unfair, misleading or inappropriate. We would also
welcome any suggestions for improving our procedures.
This privacy notice was drafted
with brevity and clarity in mind. It does not provide exhaustive detail of all aspects
of JDA’s collection and use of personal information. However, we are happy to
provide any additional information or explanation needed. Any requests for this
should be sent to the address below.
Confidentiality
will be preserved during the investigation of a complaint to safeguard the
interests of everyone concerned unless disclosure is necessary to progress the
complaint.
If you want to
make a complaint about the way we have processed your personal information,
please contact us in writing to the address provided below.
Access
to Personal Information
JDA tries to
be as open as it can be in terms of giving people access to their personal
information. Individuals can find out if we hold any personal information by
asking. This is formally known as a ‘subject access request’ under the Data
Protection Act 1998. If we do hold information about you we will:
· Give
you a description of it
· Tell
you why we are holding it
· Tell you
who it could be disclosed to
· Let you
have a copy of the information in an intelligible form
To make a request to JDA for any personal information we may
hold you need to put the request in writing to the address provided below.
If you agree,
we will try to deal with your request informally, for example by providing you
with the specific information you need over the telephone.
If we do hold information about you, you can ask us to correct
any mistakes.
We may make a
charge of up to £10 for a request.
Disclosure
of Personal Information
Except as
described in this Privacy Notice we will not disclose personal data without
consent.
Legal obligation
We may disclose your
information to governmental agencies or entities, regulatory authorities, or
other persons in line with any applicable law, regulations, court order or
official request.
How
to Contact Us
Use our
website contact form or write to:
Jet Dance
Academy
471 Lode Lane
Solihull
B92 8NT