Terms and Conditions

LEAVING THE SCHOOL

• A minimum notice period of 4 weeks is required if a student wishes to leave mid-term. Fees for this notice period will be charged accordingly.
• If notice is given after the first week of the calendar month, fees will be due for both the remainder of that month and the following month.

FEES

• Fees are billed per calendar month.
• Accepted payment methods are cash, bank transfer, card, or direct debit.
  • Revolut and PayPal are not accepted.
• Customers will be invited to join Autopay, which will automatically collect your invoice payment one day after it is sent.
  • Participation in Autopay is optional, but encouraged for convenience.
• If fees are not paid on time, a reminder will be sent via email. If fees remain unpaid after one week, a late fee of £10 will be charged.
• Lessons cancelled by the teacher will be credited to the next invoice.
• Absences or cancellations made by the student are non-refundable.
• Cash payments must be placed in a sealed envelope clearly marked with the student's name and exact fee amount. Envelopes should be placed in the fees box and recorded on the payment sheet to avoid delays or the need for change.

MAKE-UP LESSONS POLICY

• Due to the fixed nature of the timetable, make-up lessons are not available for student absences.
• Exceptions may be made only at the teacher’s discretion and subject to availability. These are not guaranteed and should not be expected.

HOLIDAY SCHEDULE

• The school operates on the academic year schedule (September – June).
• A school calendar with term dates, holidays, and important events will be sent to parents at the start of each academic year.
• Parents can also access their child’s timetable and calendar via the Parent Portal.

CONTACT

• All contact with the teacher should be made via email only.
• No social media messages are permitted.
• In case of emergency, you may send a text message.

LESSONS

• Lessons are held on a weekly basis and are billed monthly.
• Each student has a set time and day for their weekly lesson.
• Consistent attendance is essential to ensure continuity of learning and progress.
• Students must follow the school’s uniform and dress code:
  • Hair must be tied in a bun for ballet classes and either a bun or plaits for all other classes.
• Only water is permitted in class.
• Any student who displays disrespectful behavior will be asked to sit out for the remainder of the class.
• Punctuality is important – please arrive on time.
• Parents are not permitted to stay in class. Please do not enter the studio before or after class unless requested.

UNIFORM POLICY

• All students must wear the correct uniform for their class. This includes leotards, tights, appropriate footwear, and any other items as specified by the teacher.
• Uniform must be clean and well-fitted.
• Students not in correct uniform may not be permitted to participate.

ILLNESS POLICY

• Students should not attend class if they are unwell, particularly if showing signs of fever, vomiting, or other contagious conditions.
• If a child becomes ill during class, parents will be contacted and must collect them promptly.
• No refunds or make-up lessons will be issued for absences due to illness.

BAD WEATHER / EMERGENCY CLOSURES

• In the event of severe weather, building issues, or emergencies, classes may be cancelled at short notice.
• Notifications will be sent by email or text. Where possible, cancelled classes will be rescheduled or credited.

EXAMS & COMPETITION FEES

• Exam, competition, and uniform order fees must be submitted in a separate sealed envelope clearly labelled, or paid by bank transfer.
• These fees are non-refundable and cannot be transferred to cover other payments.
• If you miss the deadline for an exam or competition, your child will not be entered.

A £5 per person competition admin fee will be added to your invoice