Terms and Conditions
INTRODUCTION
To help you get the best out of Lauren J Dance Academy (LJDA) and to understand our responsibilities to you and your responsibilities to us, please read the following terms and conditions. The language used should make these terms and conditions as clear as possible. The following policies exist to safeguard the wellbeing of our pupils and to ensure that the good name of our Studios continue to be associated with high quality teaching and enjoyment of dance. LJDA reserves the right to refuse entry to classes if these rules are not complied with. The studio will review and amend its policies on a regular basis and advise parents and pupils to read this document thoroughly to ensure a clear understanding is gained. Please contact a member of our team if you require further information.
TERMS AND CONDITIONS
1. Payments and fees
1.1 In order for a place to be kept open for your child in our classes, payment is required monthly in advance, by subscription only.
1.2 Signing up through our parent portal and setting up a monthly subscription via Direct Debit is the only registration and payment method LJDA will accept. We are no longer able to accept cash, cheques, monthly BACS payments or fast track payments for monthly fees.
1.3 We reserve the right to make changes to these amounts and/or collection date if necessary. In this case, you will be given notice via email prior to collection.
1.4 Fees are reviewed annually.
1.5 The system we use is Class Manager. All registrations and payments are set up through our parent portal, where you can login and track your payments .
1.6 Payment will be taken from the account you specify on 1st/2nd of every month. Failure to make payments on time may result in losing your place in chosen class(es).
1.7 Any fees paid later than the 2nd will automatically incur a £10 late payment charge. If you are having trouble paying, please speak to a member of our team and we will do our best to help.
1.8 Prices are based on 44 weeks’ worth of classes and pro-rated over 12 months.
1.9 Fees and event payments are non-refundable
1.10 All fees are inclusive of VAT
2. Cancellation
2.1 Should your child wish to cancel one of their classes then we require one month’s written notice via email along with fees. ([email protected])
2.2 If you wish to add/drop a class, this must be confirmed in writing by emailing [email protected].
2.3 Any classes that fall under 5 students in total will be subject to being cancelled.
2.4 All unattended lessons are still payable. Substitute lessons can be arranged if available
2.5 In the event that LJDA needs to cancel a class we will endeavour to provide an alternate class where possible, if an alternate class is provided no refunds will be given whether you attend or not. If we do not provide an alternative then a refund will be given.
2.6 The studio will close for public holidays and where these dates fall within our 44 weeks of dancing, students will be able to make up their class time at any of our weekly classes for any age group within 2 weeks of the closure. There will be no refunds.
3. Clothing
3.1. LJDA branded merchandise is available to order from reception or the parent portal. Tights, shoes etc can also be bought from the portal shop or Planet Dance.
3.2. No jewellery or accessories to be worn to LJDA classes for obvious safety reasons.
3.3. Uniform must be worn at every session
3.4 Hair should be in a neat and tidy ponytail or bun for all classes, except ballet where only a bun is acceptable.
3.5 Any student wishing to take part in our performances will be required to purchase/ hire costumes, tickets etc.
4. Classes and performances
4.1.LJDA aim to provide the very best training. We will implement fun and discipline to do this. If we feel that any student is being disruptive on a regular basis we will issue a verbal warning. If this continues, we will speak to parent or guardian about the matter.
4.2 Promotional pictures and footage will be taken throughout the year during classes; we will require a written request if you do NOT wish for your child to take part. We may also work in collaboration with outside media companies in line with our data protection policy.
4.3. Our annual performance will be recorded professionally. Personal cameras and recording equipment are not permitted.
4.4. Any student found using a mobile phone will have the phone confiscated and returned at the end of the session. Mobiles aren’t permitted inside the studio, unless being used for learning purposes.
4.5. We advise that your child does not bring any valuables (i.e. phones, jewellery etc.) with them to the classes. LJDA do not accept any liability for lost or damaged belongings. Any belongings should have child’s name clearly marked.
4.6. No child will be allowed to leave the building without a parent/guardian (unless arranged otherwise) Your child’s safety is paramount to us
4.7. LJDA cannot be held responsible for any injuries incurred during dance class. Teachers will ensure students are learning and progressing in a safe manner.
4.8. If you are going to be late to pick your child up, you must contact the studio to inform us. Late pick up over 30 minutes will incur a charge.
4.9. We have a 6-class plus discount which allows students to pay for 6 classes and receive a 5% discount on the monthly invoice.
5. Discipline
5.1. Unruly, disruptive behaviour in class will not be tolerated. We have a strict anti bullying policy in place and expect our students to always adhere to this.
5.2. We believe in teaching boundaries and setting a good example in line with our positive ethos to build our student’s confidence
5.3. Our staff will not tolerate abusive or disruptive behaviour from students or parents. We will treat everyone with respect and appreciate the same in return.
5.4 If a child/parent displays consistent unruly or aggressive behaviour, this could result in termination of class membership.
6. Medical Conditions & Injuries
6.1 Any medical conditions must be disclosed upon registration, and the responsibility falls on you, the parent/guardian, to update us when necessary thereafter. It is imperative that we are always fully aware of any health implications, for your child’s safety and your own peace of mind.
6.2 In the event of illness, we will contact parents/guardians using the telephone numbers listed on the parent portal. In the event of an emergency, we will contact the emergency services as well as parents/guardians. It is your responsibility to keep us updated with changes of address and telephone numbers and to be contactable during sessions, this can be done via parent portal or at reception.
6.3 LJDA is unable to accept liability for physical injury it must be remembered dance is a sport- and sometimes injuries can happen. LJDA takes out every precaution in order to ensure members are dancing and practising in a safe and controlled environment. In the unlikely event the child over-strains or gets any minor injuries throughout a lesson at Lauren j Dance Academy you will be notified at the end of class, more serious injuries will receive a phone call straight away. The most common injuries are usually a result of determination, giddyness or lack of concentration.
7. General
7.1 LJDA communication is made via email and social media. Please ensure you follow our social media platforms for recent updates and continue to check spam/junk email folders. Other important information can be found on our noticeboards. It is the parent/guardian’s responsibility to keep up to date with all relevant information regarding their child.
7.2 From time to time, it may be essential for physical contact between the teacher and student/peers in order to support technique or correct positioning. We always encourage safe practice and support students in doing so.
7.3 In the event of a session being cancelled due to conditions out of our control, fees will be non-refundable.
7.4 All events are a choice, therefore show participation and exams are not compulsory.
8. Covid-19
8.1 Families and students attending LJDA acknowledge the contagious nature of Covid-19 and voluntarily assume the risk that they may be exposed to or infected by
Covid-19 and agree to assume all the foregoing risks and accept sole responsibility for any illness, of any kind, they may experience from attendance at LJDA.
8.2 Students/families should not attend the studio/classes if you know or suspect they may have Covid-19
If you have any questions or anything you would like to discuss further, please email Lauren who will be happy to help -
By signing up to our classes, you are agreeing to the Terms and Conditions currently in place.
With thanks,
The LJDA Team