Terms and Conditions

Loic Valmy Broadway Academy – Terms & Conditions

Effective Date: 1 January 2025

1. Enrolment & Payment

• By enrolling in our classes, students commit to the full duration of the course (e.g. 40 weeks or 4 terms).
• Payments can be made per term or per week, as selected during enrolment.
• Enrolments will automatically renew two weeks before the beginning of the next term.
• It is the responsibility of the customer to ensure sufficient funds are available for recurring payments. After three failed attempts, enrolment may be paused until payment is resolved.

2. Attendance & Conduct

• We are committed to a safe, inclusive, and respectful learning environment.
• Disrespectful behaviour toward staff or peers may result in removal from the program.
• Students must demonstrate courtesy, honesty, and appropriate behaviour at all times.

3. Health & Safety

• Students showing signs of illness (e.g. fever, cough, fatigue) should not attend class.
• Hand sanitiser is provided and expected to be used upon entry.
• Communal props or shared items are not used unless sanitised appropriately.

4. Waiver & Liability

• Participation in performing arts classes involves physical activity. By enrolling, families accept any associated risks.
• LVBA is not liable for personal injury or property damage occurring before, during, or after class.

5. Media Consent

• By enrolling, you give permission for LVBA to use your child’s first name, image (photo/video), and class participation for promotional and marketing purposes (social media, website, print).
• If you do not consent to media use, you must notify us in writing at [email protected].

6. Intellectual Property

• All class content, exercises, materials, and digital resources are the property of LVBA.
• Recording or distributing class content without written permission is prohibited.

7. Personal Information & Privacy

• We collect only the information necessary for enrolment and participation.
• Your personal data is stored securely and will never be shared without your consent.
• See our full Privacy Policy for more details.

8. Enrolment Fee

• A once-per-year enrolment fee is charged to cover administrative costs.
• If a student returns within the same year, a new enrolment fee applies.

9. Class Schedule & Locations

• Schedules and venues are subject to change based on availability and enrolment numbers.
• Families will be notified of any changes as early as possible.

10. Mobile Phone Policy

• Students are not permitted to use mobile phones during class time.
• Phones must be switched off or stored away for the duration of class.
• If a student needs phone access due to a medical or family situation, parents must contact us to arrange an exemption.
• In an emergency, families can reach us directly on 0406 991 019.

11. Cancellations, Withdrawals & Refund Policy

• Class fees are non-refundable once the term has commenced.
• Missed classes can be made up in a similar age-appropriate class (subject to availability) within the same term. They cannot be credited, refunded, or rolled over.
• If withdrawing, notice must be given in writing at least two weeks before the next term to avoid automatic re-enrolment.
• If LVBA cancels a class, a make-up class or credit will be offered. Refunds may be considered in rare cases.
• Refunds for injury, illness, or family emergencies may be considered on a case-by-case basis but are not guaranteed.

12. Complaints & Feedback Policy

• We welcome feedback and take all concerns seriously.
• Please email any concerns to [email protected]. Formal complaints will be acknowledged within 5 business days and resolved within 14 days where possible.

13. Work Health & Safety (WHS) Policy

• Our team is committed to maintaining a clean, safe environment.
• Staff are trained in safety and risk prevention. Hazards or injuries must be reported immediately.
• Students must wear appropriate attire and footwear.

14. Emergency Evacuation & Fire Safety

• In an emergency, trained staff will follow a clear evacuation procedure.
• Students will be escorted to the designated assembly point and supervised until collected.
• Families will be contacted via phone or SMS once safe to do so.
• Emergency exits are clearly marked and regularly inspected.

15. Contact Us

For any questions or concerns, please contact us:

Phone: 0406 991 019

Email: [email protected]