Lumina Dance Company

Terms and Conditions

Terms and Conditions for Lumina Dance              Company



These terms and conditions are in place to ensure that the dance school can be run as
smoothly and efficiently as possible.


Please take a moment to read the terms and conditions and keep them for your records. They will be sent out via email every 3 months to ensure you have an up to date copy.  If you have any questions about anything stated below, please contact us. 


Fees and payments.


Trials are paid weekly via online booking (class manager) for the first 2 weeks. Once students have been attending for over 2 weeks payment is to be made via monthly subscription. This means that your yearly bill will be divided by the number of weeks we are open (which will be 40, term dates can be seen on our website) and split across 12 months. Payment will be due every month (including months we may not be open eg. August) and will be exactly the same payment each month, please note this does not mean we are charging you for classes you are not attending, this is just your annual bill spread across all 12 months. This is to provide convenience for all of our customers. 


All invoices will be sent out the month before classes and will be due by the 15th of that month for example - September fees will be sent out on August the 1st and due by the 15th of August. For any changes such as adding on classes this will be added onto your yearly bill and your monthly subscription will be adjusted accordingly. For any additional payments throughout the year such as show fees, etc this will be kept separate, and you will receive communication and a separate invoice for this so your 'tailored subscription' always stay the same.


We strongly recommend for your convenience adding a card onto your class manager portal account and enabling auto pay via the portal so your fees can be taken out each month automatically (please note if you do sign up to auto pay your fees will be taken out 1 day before payment is due). To do this you can log into your portal, go to profile, settings and add a payment card, then enable auto pay.

https://app.classmanager.com/portal/lumina-dance-company/login

Please note each month customers will also be charged a £1 admin fee per invoice

from February 2024. This is because the system we use charges a fee for the processing of each payment. 


Class subscriptions are as follows:


30-minute classes £22 per month

45-minute classes £25 per month

1-hour classes £28 per month

Elite Squad (by invite only) £30 per month

ACRO £30 per month

Private lessons £31 per hour

Zumba £6.50 per session (pay as you go)


Late payment fees 


All fees are to be paid by the 15th of each month. We reserve the right to charge a late payment fee if this is not paid on time. The late payment fee is as follows from Monday 8th September 2025, if an invoice is not paid by the 15th of the month, a £5 late fee will be applied. An additional £5 will be added for every 7 days the invoice remains unpaid thereafter. We kindly encourage all clients to settle their invoices on time to avoid these additional charges.


We have a right to cease the space for your student in their dance class if multiple invoices remain outstanding. You will receive an email and a letter stating this. 


Multi-Class Discount:

We offer 10% off the total invoice for any student taking 3 or more classes per week. Please note this does not apply to siblings whose combined classes total 3 or more.


New: Annual LDC Membership

As we prepare to open our new studio, we are introducing an annual membership fee of £20 per student. This will be invoiced in December 2025 and due by January 2026. Many dance schools already have a membership fee in place, and we are bringing this in to ensure LDC is in line with industry standards while also giving you and your child some fantastic extras in return.

 

Membership Benefits Include 

Exclusive offers with local businesses (see below)

  • 15% off dance photo shoots with Phoebe Melissa Film

  • 20% off treatments at Bowdens Massage & Skin Specialist (Tue–Fri)

  • 20% off all Zoe Roberts Occasion Makeup & Brow services

  • 25% off yoga classes, private sessions & treatments at Little Lotus Holistics

  • KA Sports & Rehab Specialist: half-price PT sessions for the 1st month, then 15% off, plus discounts on massages & injury assessments

  • Rockits Sensory & Soft Play: free adult entry

  • Belle & Co Studios: 20% off blow-drys & hair updos

New discounts to follow! 

Plus Exclusive LDC Perks:

  • 10% off LDC birthday parties

  • Early bird access to workshops & seasonal dance parties

  • 1 free ‘bring a friend’ pass per year

  • Yearly progress tracker (via Google Classroom)

  • Customer check-in calls

  • Birthday card from LDC each year 


Cancellation of Classes


Notice of four weeks must be given in writing if a child wishes to cease attending lessons. Fees will still be due even if the student is unable to attend class until the completion of the notice period. Fees will not be refunded if students leave during the middle of a month.


Absences


We regret that refunds and deductions to fees will not be given due to the odd class being missed or holidays and illness - please note this also includes show rehearsals (if your child has opted into the yearly annual show). Only under extreme circumstances would this be

considered.


Uniform


A full uniform list can be viewed on our website at

www.luminadancecompany.co.uk/uniform All uniform can be purchased

online by following the below link -

https://thedancewearstudio.com/collections/lumina-dance-company The password to enter the online uniform shop is – LDC2023 Once purchased, uniform should be worn at all times and specific to the dance genre your child is attending. We don’t expect uniform to be purchased straight away but once your child has settled in their class, uniform is expected to be worn. 


Photography


When signing our enrolment form, you are asked if you give permission for your child to have their photo taken throughout class this is often used continually for marketing and advertising purposes. Our annual dance show is also filmed and photographed. We really hope that you can agree to this but if for some reason you do not, please ensure

you mark that you do not wish for us to take photos and speak with a member of our staff. Please note every student that takes part in our shows, will be filmed.



Pupil Records 


We endeavour to maintain accurate Pupil Contact Details therefore parents should inform us of any change to their details as they occur especially changes to mobile numbers. All information is confidential. Parents should supply an up-to-date email address that they check regularly. This will ensure you do not miss out on important information. All changes can also be amended by customers on our class manager portal.


Misconduct


Pupils will be asked to leave without notice for any serious breach of the school’s terms and conditions or for any other serious misconduct.


Contact information


If for any reason you need to get in touch with the dance school, please contact us via mobile on 07960608499 or 07725991270, email [email protected] or through The Lumina Dance Company Facebook or Instagram accounts. Please refrain from messaging teachers personal social media accounts for work purposes as these may be missed and all try to keep a good work life balance for ourselves and our families – Thank you.


By enrolling my son/daughter into Lumina Dance Company I confirm that I accept the above terms and conditions