Privacy Policy

Privacy Policy
Luna Studio’s Belfast

Effective Date: 1st July 2024

At Luna Studio’s Belfast, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy outlines how we collect, use, and store your information.

1. What We Collect

We may collect and store the following types of information when you interact with us:

• Personal Details: Name, email address, phone number, emergency contact, date of birth (if applicable).

• Booking Information: Classes or services you attend or purchase.

• Health Information: Any medical conditions or relevant health details you voluntarily provide.

• Payment Details: Processed securely through third-party platforms (we do not store payment card information).

• Digital Interactions: Emails, messages, and engagement with our website or social media.

2. How We Use Your Information

We only use your data when necessary, and for purposes such as:

• Managing class bookings and schedules.

• Providing updates, reminders, and important studio information.

• Ensuring your safety during sessions.

• Marketing our services (only if you opt in).

• Complying with legal or regulatory obligations.

3. Marketing Communications

We may contact you with studio news, special offers, or updates — but only if you’ve given your consent. You can unsubscribe at any time via the link in our emails or by contacting us directly.

4. How We Store & Protect Your Data

We take appropriate steps to protect your information from unauthorized access, alteration, disclosure, or destruction. Data is stored securely via trusted platforms (e.g. booking systems, email services) and access is limited to staff who need it to perform their role.

5. Third Parties

We do not sell or share your personal information with third parties for marketing. We may use trusted providers (e.g. booking platforms, payment processors) who adhere to data protection standards.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.

• Request corrections to any inaccurate or outdated information.

• Withdraw consent or request deletion of your data, where applicable.

• Opt out of marketing communications at any time.

To exercise these rights, email us at: [email protected]

7. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your data, please contact:

Luna Studio’s Belfast
Email: [email protected]
Phone: +44 7450 017292
Address: 2 Parkmount Street, Belfast, BT15 3DW