Terms of Registration
All the information you will need regarding our club, policies, procedures, codes are detailed below. We know it is tempting to skip through this information, but it is important to establish what you can expect from us and what we will expect from you. At the conclusion of this section are the waivers. Please download and refer to this information during your time as a member of our club.
Contents:
Policies
Codes of Conduct
Waivers
Club Emails & Your Email Address Policy
Medowie Gymnastics will communicate regularly with you regarding things such as relevant information regarding your child, upcoming fees, competitions invite, class changes, withdrawals and anything contained within these Terms of Registration through email.
It is your responsibility to make sure your email is correct in the parent portal and to update your email when required. If you are not receiving emails, please check your spam and parent portal email address you have registered is correct and then notify the club if this does not resolve the situation.
The club will take no responsibility for parent inaction that results in fees being charged, admin or bank fees being deducted of refunds due to a parent failing to stay up to date on emails from the club.
Payment & Fees Policy
Medowie Gymnastic require that all families set up a mandate through GO CARDLESS (GC). By doing so you agree to allow Medowie Gymnastics (the club) to schedule direct debits from your account for full term fee & payment plan fees, exit fees, late fees, penalty fees, competition fees, uniform fees, or any other outstanding fee.
GO CARDLESS transaction fees of 1.8%+0.40 per transaction will be passed onto the customer when utilising multiple payments for term fees. When making one payment for full term fee amount Medowie Gymnastics will absorb GC fees.
Our normal withdrawal policy will apply to anyone wishing to withdraw from the club.
Active Kids and Creative Kids Redemption Procedure
Medowie Gymnastics is an approved registered provider for Active Kids Vouchers for all gymnastics classes and Creative Kids Vouchers for Free G classes only.
Follow these steps to redeem.
A. Vouchers MUST be emailed within 24hours of official new enrolment into a class to be applied to the term fees. A $25 Administration Fee will be applied to invoices that have to be edited and reissued after this time or:
B. Voucher MUST be emailed by the voucher cut-off date to be applied to following term fees. Voucher received after this time will incur a $25 Administration Fee to use or the full amount can be credited to your account for use towards future Fees.
1. Email your voucher to [email protected]
2. In the Subject for the email put your child's name followed AKV
3. In the email you MUST include your child's DOB - please double check you have the correct year of birth and not the current year before sending
4. Send one email per voucher per child
Once the information has been received your Fees will be adjusted and re posted in the parent portal, and you will be reissued your invoice.
If the steps above are not followed the voucher cannot be redeemed.
A $25 Administration Fee will be charged for any additional time spent chasing up details to redeem a voucher.
No voucher details will be accepted through Facebook messenger or text message.
Uniform Policy
It is expected that all children attend class IN SUITABLE ATTIRE WITH A FULL WATER BOTTLE and a pair of socks for the Trampoline - no socks no trampoline.
Recreational Gymnast may wear the following: fitted active wear - tops, singlets, shorts, and pants, Leotards and Bare Feet.
WAG Competitive Gymnast must wear appropriate attire to training session: Leotards or fitted active wear. No loose fitted clothing will be acceptable at any training session. Long hair must be up in a pony, excessively long hair must be braided or plaited.
If the hair is out and gymnast cannot put it up in an appropriate manner or gymnast is not dressed appropriately for training the gymnast will have to sit out and observe the session.
WAG gymnast from Level 2 up will need to purchase grips for the bar and from Level 3 purchase a bar bag with bar training equipment in it to protect their hands.
Unacceptable attire for all classes:
Dresses
Skirts
Large ill fitted tops
Hoodie
Jeans
Socks
Stockings
Tassels, sequences, anything dangling from clothes
Unacceptable Jewellery
Any earring that is not a stud
Necklaces
Bracelets
Rings
Fitbit/watches
ETC
Hair
All long hair MUST be up in a tie
Your child will be asked to remove any unacceptable item or if needed the parent will be contacted and asked to provide the right attire so the child can participate in their class. Your child's safety is always our priority. Inappropriate attire in the gym is a safety hazard.
Drop Off and Pick Up Policy
Children whose Parent/Caregiver is not outside during the pickup time will be bought back into the gym to sit and wait for their pickup to arrive. Under these circumstances the Parent/Caregiver must come back into the gym to pick up the child and must let a coach know. Late pickup will incur a Fee of $15 per 15 minutes. In the case that a child has remained onsite for 2 hours with no contact from parent/care giver the appropriate services will be notified to collect the child.
Discipline Policy
As we strive to meet the 4 f's in our classes - Fun, Fitness, Foundations and Friendship we have procedures in place to address behaviour that is negative toward the class, program, coaches, or club. All members of our club are expected to talk to other members and their families, coaches, and all club staff with respect.
All members of our club are expected to talk to other members and their families, coaches, and all club staff with respect during and after class.
We want to engage your child in positive participation therefore certain phrases are encouraged not to be used during class. We appreciate your support to reinforce these positive mindsets to your child/ren to assist in the learning and enjoyment in their class and understanding of our expectations.
We have outlined the most common language we come across along with what we believe is the root feeling, belief, or response the child wants and the opposing positive language or action to be encouraged by club and family.
Negative vs Positive Language
Our Procedure for negative or disruptive behaviour during class has 3 stages.
Coaches will address each incident within these guidelines and make decisions to call a parent at any time if they believe it is in the interest of your child, other children in the class, the coaches, and the club.
Medical Attention Policy
In instances where an ambulance is required Medowie Gymnastic duty of care will be to provide medical assistance ASAP whether the family carries current Ambulance Cover.
Covid - 19 Policy
All parents must agree to abide by all procedures we will have in place to meet our obligations under our Return to Gymnastics Policy. Parents must understand that these procedures are fluid and ever changing. We will keep you up to date through email regarding our guideline's.
Photography Policy
Contents
A. The NSW Law
In New South Wales and Australia, generally speaking, there is no law restricting photography of people (including children) in public spaces as long as the images are not considered as:
Where a sporting event is held on a club's private property, privately owned land, a school or council owned facilities, the owners of private property or venues are able to restrict or ban photography.
Where a sporting event is held on private property not owned by the organisers, there needs to be a discussion with the owners to determine a mutually agreed photographing policy. There is nothing, however, to prevent a person from photographing outside the property boundary unless it is taken for indecent purposes, as previously discussed.
Many facilities do not allow the use of mobile phones (regardless of whether they have camera features) in change rooms and some local government pools require permission for photography anywhere in their venue.
If a person is taking photographs inappropriately (e.g., breaching the restrictions or ban in place for that private property or venue), then venue management can request the person to stop. If the person refuses, the police or security may be called to escort them off the property (without threatening violence, detention, or confiscation of the camera or film).
(Please note that this information has been adopted from the information sheet 'Acquiring and Displaying Images of Children' released as a part of the Australian Sports Commission Harassment Free Sports Information Sheet Series 2007. The information is not intended to be, nor should it be relied upon as a substitute for legal or other professional advice. Organisations and individuals should seek legal advice in relation to these issues if they have any questions)
B. Photography in Our Club (Club Policy)
Medowie Gymnastics advises all participant and coaches that their photograph may be taken during classes and be used in Medowie Gymnastics publications and on the corresponding website. If an individual does not want their child/ward photograph taken they should indicate this, in writing to [email protected] at the time of enrolment.
Only Medowie Gymnastics staff and/or volunteers or professional photographer engaged by Medowie Gymnastics are authorised to take photos on the gymnastic floor.
Medowie Gymnastics permits parents and spectators to take photographs from the spectator area provided all shots are appropriate. Parents should only take images (still and moving) of their own children unless they have the express approval of the parents of other children. Parents who suspect that other spectators are taking images of their child, or taking photos of another child that is not the child of the person taking the
image, may report the incident to the Club Manager or Senior Coach. For the purpose of this clause the taking of such images is considered inappropriate behaviour and shall be dealt with in accordance with Clause 10
No photographer, including but not limited to, professional photographers, management, coaches, volunteers, or members of the media, shall have unsupervised or individual access to children.
Medowie Gymnastics shall not publish a person's name, or personal information such as their residential address, email address or telephone numbers with photographs unless prior permission has been sought and given. No information about hobbies, likes/dislikes and school shall be posted with a child's photograph as this information has the potential to be used as grooming tools by paedophiles or other persons.
Medowie Gymnastics will take photographs at gymnastics events for use on the Medowie Gymnastics
website and other publications. If notified by a member that they do not wish to have their photo taken, Medowie Gymnastics will not take the member's photograph.
Medowie Gymnastics will endeavour to ensure that the photos published on the Medowie Gymnastics website and print publications reflect the diversity of the organisation and our members.
Medowie Gymnastics is concerned with the health and well-being of its members, and as such should exclude images that may be deemed offensive or unflattering. Furthermore, Medowie Gymnastics will not actively publish imagery which suggests the use of tobacco, alcohol, and prohibited drugs. In selecting photographs for use in Medowie Gymnastics publications and the Medowie Gymnastics website, Medowie Gymnastics shall not intentionally expose any person to hatred, ridicule, or contempt.
Medowie Gymnastics shall take all reasonable steps to reduce the ability to duplicate images of children used on the website.
The Manager or Senior Coach will approach suspicious photographers and ask for the following information:
* Name, which can be verified by inspecting the driver's license.
* Whether the individual is a parent or family friend of a participant, and who that participant is;
The Manager or Senior Coach should advise the person that a complaint has been made regarding the photo's being taken. The Manager or Senior Coach should subsequently provide the person with an opportunity to verbally respond to the claim.
If the Manager or Senior Coach is unsatisfied with the response provided, they may ask the person to refrain from taking photos, the camera or other videoing device may be confiscated, or the Manager or Senior Coach may ask the person to leave the venue. The Manager's or Senior Coach's decision is final.
An incident report should be completed by the Manager or Senior Coach to report of any reports of inappropriate photography whether acted upon by them or not. The report should be provided to the Senior Management as soon as practicable following the incident.
'Inappropriate behaviour' means images which are considered:
'Photography' means any still or moving images taken by a camera, mobile phone, video, DVD recorder or any other medium used to take still or moving images.
Compliant Policy
We are committed to handling any complaints quickly, seriously, and confidentially.
We encourage you to go through the following options to resolve your complaint. At any time, people can make a written complaint to the Member Protection Officer at Medowie Gymnastics.
Try to resolve the problem yourself by talking to the person or people involved. You may find that their behaviour was unintentional and will stop if you ask. It is recommended that you speak with the coach in charge of any group at the beginning or end of the class if your complaint is involving a child that is not your own.
Talk to the MPIO if you:
Make a written complaint to the MPIO if:
You will need to provide exact details and any evidence of your allegations, which will lead to an investigation. You are allowed to have support people with you at any interviews or meetings.
Our MPIO's are volunteers from our club's members who have taken formal training to fulfil this role. An MPIO will provide confidential information and support to anyone who has a problem or thinks they may have a complaint. An MPIO can advise you on ways to resolve a problem and where to go for more help.
AGREEMENT - Complaints can be settled by agreement between the people involved.
NOT SUBSTANTIATED - If there is not enough evidence to decide if the allegations happened or were likely, no disciplinary action will be taken. Medowie Gymnastics may:
DISCIPLINARY ACTION - If there is found to be breach of our policy or the law, we may discipline those responsible.
If a complaint is found to have been false or malicious, we may discipline the person making the complaint. Untrue allegations could lead to legal action for defamation.
The level of discipline will depend on:
Discipline could involve:
Anyone disciplined will have a record of the complaint and the outcome placed on their file.
Records, notes, or reports will:
Privacy Policy
Medowie Gymnastics acknowledges and respects the privacy of individuals. The information collected on this form is for the purposes of registering or renewing membership and associated functions. Information provided in this form is collected, used, and disclosed in accordance with our privacy policy.
The information in this form may be used by us and other third-parties, or as required by law. By completing this form, you consent to us using the information in accordance with our privacy policy. Our services may be ceased if requested information is not provided. You may access and alter personal information in accordance with the privacy policy.
In accordance with the Privacy Amendment (Private Sector), the information contained within this submission will be used primarily for matters specifically related to participating in gymnastics and/or if a secondary purpose is related to the primary purpose and could reasonably expect disclosure.
To assist in providing our services, the organisations to which we disclose information include:
*Outsourced service providers who manage the services we provide you, including
*Gymnastics Australia
*Gymnastics NSW
*Marsh Advantage (Marsh) Insurers
*Sports Education Section (ASC)
*Jackrabbit CRM Software
*Xero Accounting Software
*Go Cardless
*Our professional advisors, including our accountants, bookkeepers, auditors, and lawyers
*Government and regulatory authorities and other organisations, as required or authorised by law
We limit the use and disclosure of any personal information provided by us to such organisations for the specific purpose for which we supplied it.
If you choose not to provide personal information, we may not be able to provide you with the services you require, or the level of service on which we pride ourselves.
Parent/Guardian Code of Behaviour
As a parent of a participant in any activity held by or under the auspices of GA (Gymnastics Australia), a Member Association or an affiliated club, you must meet the following requirements in regard to your conduct during any such activity or event:
When spectating at an event outside of your club
Participant Code of Behaviour
In addition to GA's (Gymnastics Australia) General Code of Behaviour, you must meet the following requirements in regard to your conduct during any activity held or sanctioned by GA, a Member Association or an affiliated club and in your role as a participant in any activity held by or under the auspices of GA, a Member Association or an affiliated club:
Updates to the Term of Registration
I understand the club reserves the right to update the Terms of Registration periodically to continue to improve the service offered to me. I agree to all future reasonable updates to the Term of Registration whilst I am a member of the club.
Medical Information
I understand that it is my responsibility to inform and keep up to date any relevant current medical information and/or history about my child. I understand that this includes but is not limited to
Risk Waiver
Participation in Medowie Gymnastics programs requires participants to accept the following risk waiver:
I agree for me or my child/ward to attend gymnastic classes or school holiday camps and to undertake all activities and/or to participate in the above program/s. In the case of an emergency, I authorise the Medowie Gymnastics staff, where it is impracticable to communicate with me, to arrange for my child/ward to receive such medical or surgical treatment as may be deemed necessary.
I also undertake to pay or reimburse costs which may be incurred for medical attention, ambulance transport and medication while my child/ward is attending the Club/enrolled in the program.
I understand that although Medowie Gymnastics attempt to minimise any risk of personal injury within practical boundaries, accidents do happen, and all physical activities carry the risk of personal injury.
I acknowledge that there is an inherent risk of personal injury in physical activities that will be undertaken at the club as part of the program, and I accept that risk.