Metro Academy

Terms and Conditions

Metro Modelling & Dance Academy
Studio Handbook – Code of Conduct


2026

Term Dates/Semester Dates:

Modelling, Grooming & Deportment - Enrolment by Semester ONLY
19 Week Semester 
Semester 1 - Monday 19th February (Commence)
School Holidays - 2nd April - 20th April 
Public Holiday - No Class - Monday 2nd March, Friday 3rd April, Monday 27th April, & Monday 1st June
Semester 2 - Monday 20th July (Commence)
On Break - 24th September - 12th October

Dance/Acrobatics/Musical Theatre - Enrolment by Term/Semester
Term 1 - Monday 9th February - Thursday 2nd April - 8 Weeks
Public Holiday - No Class - Monday 2nd March
Term 2 - Monday 20th April - Thursday 2nd July - 11 weeks
Public Holiday - No Class - Monday 27th April & Monday 2nd June
Term 3 - Monday 20th July - Thursday 24th September - 10 weeks
Term 4 - Monday 12th October - Thursday 17th December - 10 Weeks


2026 - Annual Production
End of November/Start of December

Date to be advised


Our Commitment to a Safe & Respectful Studio

At Metro Modelling & Dance Academy, our guidelines are in place to ensure the studio remains a positive, welcoming second home for all students and families.

We are committed to providing a safe, supportive, and respectful environment for every student, family member, staff member, and faculty.

Bullying of any kind towards students and staff will not be tolerated.

Any incidents will result in the family being dismissed from the studio indefinitely. This policy exists to protect the wellbeing, confidence, and learning experience of our entire Metro community.

Families dismissed from the studio are not entitled to refunds for the remainder of their course. Any outstanding fees will be referred to a debt collection service.

 

To help maintain a safe and respectful space:

Studio foyers and facilities must be treated with care, including the proper disposal of rubbish.

For safety reasons and to avoid disruptions to classes, children must not run in hallways or reception areas.

Families are asked not to post images or comments on social media that may negatively impact the self-esteem, privacy, or wellbeing of any Metro student or family.


By enrolling at Metro Modelling & Dance Academy, families agree to uphold these values and help us maintain a confident, inclusive, and supportive studio culture.


Our Studio Core Values

At Metro Modelling & Dance Academy, we are proud to be a family focused studio where every student is supported, encouraged, and valued. While we maintain strong professional standards, our priority is creating a positive environment where students feel safe, confident and excited to learn.

We believe that when students feel they belong, they thrive, not only as performers, but as people.

Belonging

 We create a studio that feels like home -  welcoming, inclusive, and supportive.

Every student is respected and encouraged, no matter their age or experience.

Integrity

 We teach kindness, honesty, respect, and responsibility, both in and out of the studio.

Passion

 We nurture a genuine love for Modelling, Dance and Performing Arts, encouraging students to express themselves and enjoy their journey.

Growth

 We focus on building confidence, resilience, and personal development at every stage. Progress looks different for every student and we celebrate it all.

Professionalism

 We introduce students to commitment, respect, and high standards in a positive, age-appropriate way, preparing them for opportunities without pressure.


Communication & Support

We value open, respectful communication and are always happy to support our families. If you have any questions or concerns regarding your child’s progress, class placement, or experience at Metro, please contact us via email at [email protected] so we can arrange a suitable time to chat.

To ensure clear and supportive communication for everyone, we kindly ask families not to discuss concerns with other parents or approach teachers/staff during or between classes.

Our admin team will be happy to assist and guide you.


Class Attire

Why Class Uniforms Matter

At Metro Modelling & Dance Academy, our uniform policy helps create a positive, focused and inclusive environment for all students. Wearing the correct uniform:

- Ensures every student feels equal and included, helping to build confidence without distraction or comparison

- Supports a professional and focused mindset in class, so students can fully engage in learning and performing

- Promotes safety and comfort, allowing teachers to observe technique clearly and reduce the risk of accidents

- Encourages modesty and respect, with no exposed midriffs or inappropriate clothing, so all students feel comfortable and confident

By following our uniform guidelines, students can focus on developing their skills, creativity, and confidence while enjoying the supportive, welcoming culture of our studio.

ALL DANCE/ACROBATICS/MUSICAL THEATRE -  REQUIRE HAIR TIED BACK OFF FACE

BALLET - REQUIRE HAIR IN A BUN

Modelling, Grooming & Deportment

12yrs & Above

Modelling, Grooming & Deportment -

11 & Under

Wiggles Class

Hip Hop

Ballet

Jazz/Lyrical/Contemporary/Acrobatics & Tap

Musical Theatre

Singing/Drama


Fees

By enrolling in a class through the Class Manager portal at Metro Modelling & Dance Academy, you secure a place in that class, and associated fees become due.


Yearly Enrolment Fee: $35.00 Yearly Per Student  $50.00 Family Enrolment

(Siblings Only)

Non - Refundable

Enrolment is not secure until payment is received


Our classes are designed to provide high quality dance/modelling/performing arts tuition in a supportive and safe environment. We keep our classes small, allowing teachers to spend more time with each student, fostering confidence, skill development, and personal growth.

Class Fees: Prices vary depending on class type, duration, and package options.

Discounts & Packages: Families enrolling in multiple classes, or taking part in Unlimited class packages, may be eligible for discounts.

Optional Extras: Certain activities, such as photoshoots, workshops, or the annual production, may incur additional fees.

For a full list of fees, discounts, and package options, please contact our admin team at [email protected]. We’re happy to guide you in finding the best options for your child’s interests and schedule.

Discounts & Packages

At Metro Modelling & Dance Academy, we are pleased to offer discounts for families and students enrolled in multiple classes. Please note that these discounts are not displayed in the Class Manager portal, so we encourage you to contact our admin team via email for details.

Discounts are available for courses including Modelling, Jazz, Ballet, Lyrical, Contemporary, Tap, and Hip Hop.

For even greater savings, Unlimited Class Packages are available. These exclusive packages include major discounts, VIP seating at shows, dedicated student cubbies, and much more. Please note that spaces are limited, as these packages offer special benefits to enhance your child’s Metro experience.


Annual Show

Each year, Metro Modelling & Dance Academy presents our Big Annual Show, a highlight of the student experience!

This exciting event is part of our curriculum and encourages teamwork, confidence, and performance skills, providing a wonderful opportunity for students to showcase what they’ve learned.

Participation in the Annual Production is optional, though we encourage  students to take part for an incredible experience. Every class performs a routine, giving families and friends a chance to celebrate their child’s achievements in one of the most anticipated events of the year.

Participation incurs additional cost to families and will be in our first package in Term 2.

Dates for the Annual Show will be released in mid Term 1.


Photoshoots

Photoshoots are held in Term 2 and Term 4 for our Modelling students. These sessions provide a valuable experience behind the camera, helping students understand the world of professional photography and modelling while building their portfolio.

Participation in photoshoots is optional and incurs an additional cost for families.

Dancers are also offered a photoshoot in Term 4.


Studio Hours – Administration/Reception

Monday: 3:30 pm – 6:30 pm

Tuesday: 10:00 am – 2:00 pm & 3:30 pm – 7:00 pm

Wednesday: 4:00 pm – 6:30 pm

Thursday: 10:00 am – 2:30 pm

Friday – Sunday: Closed

Please note: Hours may vary due to weekly schedules, events, or staff changes.

 

Terms & Conditions

Communication:

Our main form of communication is via email; save [email protected] and Class Manager emails to avoid it  going to junk/spam.

Class Manager is a no-reply address; always reply to [email protected].

Only one primary parent/guardian may manage enrolments; additional contacts can be added in account settings in Class Manager.

Teachers are not to be interrupted during class or changeovers, except in emergencies. Non-urgent enquiries via reception/email.


Enrolment & Fees:

Non-refundable enrolment fee required at the time of enrolment.

Enrolment confirms a place; cancellations or changes are not permitted, fees remain payable.

Enrolments automatically roll over unless written notice is received 14 days prior to new term/semester.

Fees must be paid prior to attending classes or via completed direct debit form. Declined direct debits will prevent attendance; continued declines require full payment.

No refunds, credits, or discounts for missed/cancelled classes.

Late invoices incur a $10 fee; debt recovery/legal costs are parent responsibility.

Payments: cash, direct deposit, EFTPOS (1.8% surcharge, no AMEX), or fortnightly direct debit.


Uniform & Personal Items:

Correct class uniform must be worn; no loose jewellery in dance classes.

Mobile phones must be silent/off.

Metro is not responsible for lost or damaged personal items.


Conduct & Safety:

Students must arrive on time, behave respectfully, and follow class rules.

No food or chewing gum; water only.

Bullying or disrespect will result in dismissal with no refund.

Studios/foyers must be treated respectfully; no running or disruption.

All Metro staff hold current Working With Children Checks.


Parent Access:

Parents not permitted inside studios during class (except Wiggles or on Parent viewing weeks).


Arrival, Pick-Up & Supervision:

Students under 11 must be collected at the front door.

Parents are responsible for students before/after class, including breaks.

Students may arrive no earlier than 5 minutes before class. Metro is not liable if students leave premises without permission.

Late Pick-Up: Students must be collected promptly at the end of the last class of the day/evening. Late pick-up will incur a fee. Staff are not available to supervise children beyond class times.


Emergency & Medical:

Metro will contact emergency services and parents if required.

Any costs for emergency services are the responsibility of parents/guardians.


Timetables:

May change due to staffing, enrolments, rehearsals, or events.


Photography & Media:

Metro may take photos/videos for promotional or training purposes.

Students may not photograph or film classes without permission.


Physical Contact:

Classes may involve appropriate physical contact for instruction, posture correction, and safety.


Choreography:

All choreography remains Metro property; cannot be used externally without permission.


Liability & Termination:

Participation involves inherent risk; Metro is not liable except as required by law.

Metro may terminate enrolment for breach, non-payment, or misconduct; termination results in no refund.


Emergency Closures:

Metro is not responsible for disruptions beyond its control.

If studio closure occurs due to government/legal regulations (e.g., COVID-19), online classes will be offered where possible.


Changes to Terms & Conditions:

Metro reserves the right to change these Terms & Conditions without notice; parents will be advised of any updates.


Agreement:

Enrolment confirms acceptance of these Terms & Conditions.