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Being a small ballet school has many advantages but it does mean the following terms and conditions need to be kept to in order to preserve the business. We appreciate your co-operation.
UNIFORM After a student's 2 week trial there is a uniform that needs to be worn
HAIR Long hair should always be tied back into at least a ponytail, preferably into a bun (compulsory from Grade 1 up)
PUNCTUALITY Please do try to be punctual for the start of class so the student does not miss the warm up which is necessary to reduce risk of injury. The child needs to be collected straight away after class so a parent/guardian must be on site at all times or allocate an adult they trust to be there for them.
LEAVING THE STUDIO It is expected all students use the toilet before class. If they need to go during lessons or leave the room for any other reason no responsibility is held by Miss Salmon should they leave the building or not return to class. It is therefore essential a designated adult is always present in the building in case a child needs them.
BEHAVIOUR It is expected and necessary for a student to listen well and behave with respect in every class. If a student cannot manage this Miss Salmon reserves the right to exclude a child from class straightaway with no refunds for classes paid for.
PHYSICAL CONTACT It is sometimes necessary in ballet to physically correct a child's posture/technique so some contact is needed between teacher and student. This is always done with the child's consent if deemed a sensitive area and only done if absolutely necessary.
PAYMENT OF FEES Fees are due the first week of each term. Fees can be paid in cash in a named envelope at class, or sent electronically, always to the same bank account. Even if your child is absent, fees are still due the first week of term. Fees paid after the first week of term are subject to a £5 late payment fee. In the event of a child being absent for two sequential weeks and fees not being paid, Miss Salmon reserves the right to give that place to another child.
NOTICE FOR STOPPING CLASS 6 weeks notice is required for stopping class. If this falls over a new term the remaining weeks must be paid for.
CANCELLED CLASSES In the event of classes being cancelled by Miss Salmon, for whatever reason but usually illness or severe weather, she will offer alternative dates or refund the class. Refunds are only given if alternative dates have not been offered; if you have been offered an alternative date and can not attend, refunds are not given.
TERM DATES AND CLASS TIMES Miss Salmon reserves the right to change term dates and class times.
Monnow Ballet School is committed to protecting and preserving the privacy of visitors when visiting our site or communicating electronically with us. This policy sets out how we process any personal data we collect from you or that you provide to us through our website. We confirm that we will keep your information secure and that we will comply fully with all applicable UK Data Protection legislation and regulations. Please read the following carefully to understand what happens to personal data that you choose to provide to us, or that we collect from you when you visit us. By visiting www.monowballet.co.uk you are accepting and consenting to the practices described in this policy.
Types of information we may collect from you:
You may supply us with information about you by filling in forms on our website. This includes information you provide when you submit a contact/enquiry/application form. The information you give us may include your name, address, e-mail address and phone number, child's name, date of birth, relevant dance experience, relevant medical issues. Photos from class/show rehearsals/performances/holiday workshops may also be stored on a secure computer with no names attached.
Information our website automatically collects about you:
With regard to each of your visits to our website we may automatically collect information including the following: technical information, including a truncated and anonymised version of your Internet protocol (IP) address, browser type and version, operating system and platform; information about your visit, including what pages you visit, how long you are on the site, how you got to the site (including date and time); page response times, length of visit, what you click on, documents downloaded and download errors.
How we may use the information we collect:
We use the information in the following ways: To organise your child into the right class, also to put your email/phone details into a database to be able to contact you re lessons or anything to do with the running of the school. Once a student leaves the school their details are deleted from Monnow Ballet's database. Any paper copies (stored in a locked filing cabinet) are shredded.
Any photos may be used for publicity on social media/Monnow Ballet website/local press - only with the parent/guardian's consent.
Information you supply to us.
We will use this information to provide you with information and/or services that you request from us
Information we automatically collect about you.
We will use this information to administer our site including troubleshooting and statistical purposes; to improve our site to ensure that content is presented in the most effective manner for you and for your computer; security and debugging as part of our efforts to keep our site safe and secure. This information is collected anonymously and is not linked to information that identifies you as an individual. We use Google Analytics to track this information. Find out how Google uses your data at https://support.google.com/analytics.
Disclosure of your information:
Any information you provide to us will be stored securely on www.classmanager.co.uk and or emailed directly to us via Ionos hosting. We do not rent, sell or share personal information about you with other people or non-affiliated companies. Paper copies are stored in a locked filing cabinet.
Your details are passed on to classmanager.co.uk for the electronic storage and processing of class registers, invoices, online registration forms and emails/texts re anything to do with the running of the school eg class newsletters, information emails, cancelling/changing classes due to weather or illness. Your child's details (name/date of birth/any relevant medical issues that may affect an exam performance) are also passed on to www.royalacademyofdance.org in order for your child to take examinations.
We will use all reasonable efforts to ensure that your personal data is not disclosed to regional/national institutions and authorities, unless required by law or other regulations. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Third party links:
monnowballet.co.uk, from time to time, contain links to and from the third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Your rights – access to your personal data You have the right to ensure that your personal data is being processed lawfully (“Subject Access Right”). Your subject access right can be exercised in accordance with data protection laws and regulations. Any subject access request must be made in writing to [email protected] We will provide your personal data to you within the statutory time frames. To enable us to trace any of your personal data that we may be holding, we may need to request further information from you. If you have a complaint about how we have used your information, you have the right to complain to the Information Commissioner’s Office (ICO).