Terms and Conditions
By registering with us on Class Manager you are agreeing to the following terms and conditions
✅ As a Parent/Carer, I will:
Ensure my athlete arrives on time and fully prepared for all training, rehearsals, classes, events, shows, conventions, workshops, and competitions. I understand that arriving “on time” means being ready to begin, not simply walking through the door at the scheduled time.
Make myself known to my athlete’s coach, stay informed of class updates, and pay attention to any announcements.
Inform the Head Coach via email if my athlete will be absent. I understand that more than three unauthorised absences in a month may result in removal from a show or competition routine.
Not enter training sessions unless permission is granted by the Head Coach.
Always be polite, courteous, and respectful toward all coaches and staff members of Obsidian Cheer and Dance.
Ensure my athlete wears the correct uniform and dancewear as outlined in the Uniform Policy, with hair tied back neatly and no jewellery worn.
Treat all venues, studios, and performance spaces with respect. I will ensure any spills or messes are cleaned up and that these spaces are left neat and safe.
Respect and care for all costumes, props, and equipment.
Take full responsibility for my own belongings.
Notify a coach when collecting my child and leaving the premises after classes, events, or competitions.
Collect my child promptly at the end of class. Repeated late collections may result in a late fee.
💳 Payments and Fees
Invoices are sent one to two weeks before the new term begins.
Full term fees must be paid upfront to secure your child’s place.
No refunds or discounts are offered for missed classes or early withdrawals.
If a class is cancelled due to unforeseen circumstances, a credit will be applied in the form of a makeup class or deducted from the next term's fees.
Please contact us via email if you experience any payment issues.
Late Payments:
A late fee of £10 will be added to your invoice if payment is not received within 3 days of the due date.
Continued late or non-payment may result in your child losing their place in class.
📣 Communication Policy
All queries, concerns, and attendance notices must be sent to: [email protected]
Coaches’ personal numbers and private social media accounts are not to be used for Obsidian-related communication.
Athletes must not follow or message coaches on private accounts (unless over 18).
Official communications may also be sent via our social media accounts or email.
🧠 Safeguarding & Medical Information
All Obsidian coaches are DBS-checked and trained in safeguarding procedures.
Parents must notify us of any medical conditions, allergies, or learning needs prior to a child attending class.
In the event of an emergency, Obsidian staff will act in the best interest of the child and contact the parent/carer immediately.
🎥 Media & Photography Consent
Photos and videos may be taken during classes and events for use on our website, social media, or marketing materials.
If you do not consent to your child being included, please inform us in writing.
📆 Trial Classes, Withdrawals & Cancellations
Trial classes may be offered depending on class availability — please email us to enquire.
If you plan to withdraw from a class, written notice must be given before the next term begins.
If a class is cancelled due to illness or weather, we will notify families via email and/or social media. A credit will be rolled over to the next term.
🔁 Attendance & Commitment
Regular attendance is essential, especially for Competition Teams (minimum 90% expected).
Dancers are responsible for learning missed choreography outside of class before the next rehearsal.
Coaches have the final say regarding an athlete’s eligibility to perform or compete.
🧍♀️ Athlete Behaviour Expectations
Athletes must be respectful, focused, and show a positive attitude during all sessions.
Inappropriate behaviour such as disrespect, disruption, or refusal to participate may result in removal from choreography, routines, or class.
Athletes must be punctual, in uniform, and uphold a high standard of sportsmanship.
⚖️ Parent & Athlete Conduct
Negative or inappropriate behaviour — including gossip, public complaints, or online comments — may result in the athlete’s removal from routines or dismissal from the team.
Bullying or cyberbullying is strictly prohibited and will result in immediate removal.
Competition routines must not be posted on social media without Head Coach permission.
No smoking, vaping, drugs, or alcohol are permitted at any Obsidian venue, class, or event.
Everyone must treat each other with respect, regardless of age, gender, race, religion, sexual orientation, or disability.
Abusive language, violence, or illegal behaviour will not be tolerated.
🛑 Disciplinary Action
In the event of inappropriate behaviour from a parent or child, a formal warning will be issued.
If no change occurs, the family may be asked to leave the program.
In serious cases, immediate removal may take place without prior warning. This is at the discretion of the Head Coach and owners of Obsidian Cheer and Dance.
🌟 Our Commitment
Obsidian Cheer and Dance is committed to providing a safe, fun, inclusive, and professional environment for all dancers and their families. By registering with us, you agree to uphold this Code of Conduct, and all club policies and procedures throughout the season.