Terms and Conditions
STATEMENT OF SAFETY
Olympus Academy Training Centers is proud of its professional staff; most of whom are safety certified and continue to update their professional growth and safety training. It is especially important in gymnastics, ballet, and other sports in which injury is a possibility due to their nature. There can be injuries of all kinds, from bruises to broken bones to permanent disabilities (possibly paralysis), to death. Our safety measures strive to ensure reasonable safety, but this does not guarantee that the children will never be injured.
EQUAL TREATMENT
Our policy at Olympus Academy Training Centers is to provide instruction, services, merchandise, and products to all customers on an equal basis regardless of race, color, religion, gender, marital status, handicap, national origin, or age.
GENERAL INFORMATION
Assessment of students - Students are evaluated to determine their skill level and which class they should take. Every child is different, and it may take longer for them to progress and complete the skill requirements for each level. Please ask your child's instructor if you have concerns or questions about his/her progress.
Fitness students and students of other disciplines are not permitted to use equipment unless instructed by a coach.
Parents and guardians must pick up children at the exit door. Unaccompanied children are not permitted to cross the car park or to leave the gym without a parent/guardian.
Students may not leave early unless a parent has informed the coach. are locked during classes for safety reasons.
The academy reserves the right to change class time at its own discretion and/or as coaches determine.
There will be no tolerance for misbehavior or bullying by active members, ballet students, gymnasts, parents/guardians. Ballet and Gymnastics are highly disciplined sports.
The Olympus Dance and Music Academy reserves the right to refuse admission or enrollment.
Gymnastics Club Absence, Term Cancellation, and Refund Policy
Absence Policy:
We understand that unforeseen circumstances may arise, leading to occasional absences from classes. While we encourage consistent attendance for the best progress and development of our students, we acknowledge that absences are sometimes inevitable. Therefore, if a student misses a class, it does not affect the pricing or enrolment for the subsequent term. We do not deduct missed classes from the fees of the following term.
Term Cancellation Policy:
When you enrol in our gymnastics classes, we reserve a spot for you for the entire term. This commitment ensures that we can plan our class sizes effectively and provide the best experience for all students. In the event that you need to cancel your enrolment for the term, we require advance notice. However, please note that we do not issue refunds for cancelled terms. This policy is in place because we allocate resources and reserve a place in the class for the entire term, turning away other potential students in the process. Therefore, if you cancel your enrolment for any reason, including unforeseen circumstances, we are unable to provide a refund.
Refund Policy Statement:
It's important to emphasize that refunds are not issued if a term is canceled in advance. By enrolling in our classes, you agree to this policy. We strive to be fair and transparent with all our customers, and we appreciate your understanding of the need for this policy.
Injury
If your child feels unusual pain or discomfort, it is your responsibility to tell the coach immediately if they are not already aware of the injury.
If your child injures themselves during class, a coach must be informed on the day of the injury, if they are not already aware of it.
To ensure their safety, children must obey all coaches at all times
Communications - We communicate via various platforms, such as reception announcements, handouts, email, social media, texting, and our website. Connect with us by liking us on Facebook/Instagram, signing up to receive emails and texts, and visiting our website for upcoming events. We recommend that parents monitor these platforms to make sure that information is updated.
Lost & Found - The lost & found box in your gym can be found by asking office staff. On the first of every month, it is emptied and donated to a charitable organization. Please check it often.
Food and drink are not permitted in the gym workout area.
Photographs - We enjoy celebrating the achievements of our students by posting photos and videos on our bulletin boards and company social media accounts (Facebook/Instagram). Some photos are even featured in our marketing materials, including brochures, websites, and flyers for special events. To respect the privacy of our students, we do not post children's full names or any other personal information with their pictures. Please let the office know if you do not want your child's image to be used at any time.
Procedures for Productive Classes
Please be on time for class – This is extremely important! At the beginning of class, we do warm-ups, take roll, cover safety rules, and explain special announcements. If you are running late, please ask an office staff member to walk your child into the gym.
Regular attendance is important – Gymnastics or Ballet is a sport that uses progressions to build skills and missing classes may cause your child to fall behind the rest of the class.
Students only in the gym – Only participating students are permitted in the gym area during class time (unless otherwise instructed). Students are not allowed on any of the equipment before or after their class unless supervised by an instructor. Parents are asked not to converse with the students while in a class situation.
Clothing Requirements
Attire for classes and special activities – We recommend girls wear leotards or elastic waist shorts and t-shirt. The boys are required to wear elastic waist shorts with no buttons, buckles or zippers. Students participate barefoot and with bare legs (no leg tights, please). Hair that is long enough to be pulled back needs to be securely tied up to assure safety for the student and instructor.
No jewellery– Jewellery of any kind is not allowed in the gym. It can be dangerous to students, instructors, and can damage the equipment. We are not responsible for any belongings left in the facility. Please leave valuable items at home.
Weather Cancellations
In the event of inclement weather and it is necessary to cancel classes, you will be notified in the following ways:
Watch local news in the morning for the specific school closings. If your school district is closed for the day due to poor road conditions, we will not have classes
We will attempt to contact all students and reschedule cancelled classes.
Call our office for a recorded closing message.
Check our website (www.danceandmusic.ie) for updates on weather closings.
Makeup Policy
Make-ups are a privilege that we are happy to offer if space is available, however, make-ups are not a right to our customers. We will make every effort to assist you in finding a suitable make-up class, but they are subject to availability. Make-up classes must be scheduled within 30 days of the missed class. We prefer the make-up be taken in the same week in order to take advantage of the same lesson plan. Make-up classes for vacations or pre-planned absences may be made up before the missed class. We do not issue refunds for missed classes.
REGISTRATION AND PAYMENT PROCEDURES
When you pay for your child's fees, you are paying for your child's place in the class and not his or her attendance. No refunds are available
Our program runs on Academic Year basis (1 September – 30 June) and it is important to realize the value of our programs is usually recognized over a period of time. Your tuition payments pays for the emotional, social, and physical development that your child receives, not in a specific number of lessons, but continually throughout the year. Below you will find the answers to frequently asked questions about payment procedures.
Schedule note: Summer class schedule can differ from the school year schedule, so you may need to select a new class at the beginning of each school year and at the beginning of summer.
Classes or Activities Registration
Registration is available in person, online through our parent portal. Payment is expected at time of registration for classes, camps, and special activities. As you are registering, you will need to enroll in our Autopay system where you will be required to enter and save a credit/debit card number allowing us to automatically charge your tuition on a monthly basis and membership fee when it is due. Payment options include MasterCard®, Discover®, VISA©, American Express®, debit card, check, or cash.
GymMaster
is our online payment system that allows payments for classes to be received in a timely manner. We have taken specific steps in ensuring that our online Gateway allows for secure entering of our customer's credit card. Our customers can update their card at any time online OR can call in and give our office personnel the updated information. Once you have paid your initial prorated fee, Auto pay will begin the first business day of the following month of enrollment.
It is required of all current customers to have a card on file (payment options include PayPal, MasterCard®, Discover®, VISA©, American Express®, or debit card), but if a customer feels strongly that they do not want their card charged on the last business day of the month, they will have the option of paying by cash or check BEFORE the last business day of the month. The card on file WILL BE CHARGED if payment is not received.
If payment is not received by the 1st of the month, you may be subject to losing your spot in class. If there are any changes that need to be made to the account (e.g. incorrect charge or a refund), our administration have the ability to correct any charges as necessary. However, since our records have a secure (encrypted) number only, the administration will need to call the customer for the full card number in order to make a change or refund. The change or refund will show up on your account within 5 business days.
Annual Registration Fee
There is no Annual Registration fee, but may be reintroduced in the future.
Discounts for Siblings and Multiple Classes/programs
We offer several discounts for siblings and multi-programs
Multi-Family Discount: Multi-sibling discount is set up so only the first child pays full price, 2nd child receives €10 off, 3rd child receives €20 off and 4th child receives €30 off.
Multiple Program Discount: If a student participates in multiple programs (i.e. gymnastics / Ballet or Art Classes), he or she will receive a €10 discount on the second class or program.
Joining Mid-Month
Joining a class after the month begins is no problem, as long as there is vacancy; tuition will be prorated relative to the starting date.
Leaving our Program
We care about you! Please come see us with any comments, questions, or concerns about your child's class. However, in the event you wish to leave our program, customers are required to either drop their child from their class online or notify us in writing by the 15th of the previous month (2 weeks advance notice) that they will not be continuing. This ensures we are able to offer another student a place in class.
Weather Cancellations
In the event of inclement weather and it is necessary to cancel classes, you will be notified in the following ways:
Watch local news in the morning for the specific school closings. If your school district is closed for the day due to poor road conditions, we will not have classes
We will attempt to contact all students and reschedule cancelled classes.
Call our office for a recorded closing message.
Check our website (www.danceandmusic.ie) for updates on weather closings.
Subject to Changes
Some dates and fees are subject to change each new year. If any changes are made to our policies or waiver of liability, we will notify customers via email Policy and Procedures