Performance Acro

Terms and Conditions

Terms and Conditions

Enrolment
Enrolments for term classes and holiday workshops can be completed online https://app.classmanager.com/portal/performance-acro/register, via email, phone or private message.

- Your enrolment in a term does not automatically roll over to the next term. Each term requires a separate enrolment process.
- Notification of Enrolment: Prior to the end of the current term, an email will be sent out to all current students, inviting them to enrol for the upcoming term.
- Priority Enrolment Period: Current students will be given a one-week priority period to re-enrol in their classes before enrolment opens to the general public and other current students who may wish to change classes.
- Class Availability: After the priority enrolment period, classes will be open for registration to new students and current students wishing to change their class schedules, subject to availability.
- Re-enrolment Procedure: To secure your spot in the next term, you must respond to the enrolment email within the given priority period and follow the provided re-enrolment instructions.

Terms and Conditions must be agreed to along with full payment for tuition before a student partakes in any classes.

Trial classes
Trials are available providing there is space in the class. Book your trial online via the portal.
Under 5s Classes: Trial classes for children under 5 years old are free of charge.

School Age Classes:
1-Hour Classes: Trial classes for school-age children that are 1 hour long are priced at $5.
2-Hour Classes: Trial classes for school-age children that are 2 hours long are priced at $10.

Payments for trial classes must be made at the time of booking.

Post-Trial Enrolment
An email will be sent following your trial class, asking if you would like to continue in the class.Your position in the class will only be held for 24 hours after the trial.


What to wear

It's important to wear clothing that allows for a full range of motion and is comfortable. Here are some suggestions:
- Leotard or Fitted Top: A leotard or a fitted top helps instructors see body alignment and ensures your clothing doesn't get in the way during movements.
- Leggings or Shorts: Choose leggings or shorts that are stretchy and allow for flexibility. Avoid baggy pants that can get caught or restrict movement.
- Bare Feet or Grip Socks: We prefer bare feet but understand some students would like to have their feet covered therefore grip socks are a safe option to prevent slipping.
- Hair Tied Back: Keep your hair tied back to avoid it getting in your face or tangled during activities.
- No Jewellery: Remove any jewellery to prevent injury or damage.

Make up classes
We will offer make up classes if there is a suitable class with a position available. Please email us to book your make up class.

Notification of absence
If you know you will be away and will miss a class, we would love to hear from you. Please send us an email [email protected]. If it’s a last-minute decision/sickness, please send a text to 0410 041 131.

Waitlists
You may request to be on a waitlist. We will get in touch as soon as a position becomes available.

Office Hours
We get that family life is not 9-5 so 11pm emails are totally fine 😊[email protected]
If you’d like to chat on the phone then 9am-3pm Monday-Thursday is best 0410 041 131
Email is our preferred method of communication. However, we still love hearing from you on our socials FB and Instagram @performanceacro

Working With Children Checks
All staff have their WWCC and their ID # is available upon request

Drop off and collection
Students are in the care of Performance Acro only during the individual students scheduled class time. Students are to arrive with a parent or guardian and wait in the waiting area under parent supervision until their class is called.

Students should be collected at the time of completion of the last class, in the case of a parent/guardian running late, please advise the Performance Acro by text (0410 041 131) so we can advise the student to wait inside the hall with a teacher. We require all parents to be visible at the hall for collection, students will not be allowed to walk into the carpark unsupervised. If there is no visible parent/guardian to collect the student, the student will wait inside the hall with a teacher.

Performance Acro is not held responsible for any situations that happen out of class hours, we cannot provide supervision outside of the hall.

Expected Behaviour and Conduct for Students and Parents
No parents or other children are to be on the equipment with the exception of the under 5s classes (Tots and Parents, Minis & Pre School classes). Parents and families are very welcome to watch from the designated seating area.

Students:
Students are expected to behave respectfully towards instructors and peers.
Students must follow the instructions and guidance provided by their coaches.
Students should stay with their assigned group throughout the class.
Water breaks will be allowed at the coach's discretion. Students are to remain with their group during breaks and are not to leave their group to get a drink.

Parents:
Parents are expected to respect the class environment and not disrupt the ongoing sessions.
Parents should not walk through the class area to offer drinks or interact with students during the class.
Parents should communicate any concerns or questions to the coach before or after the class, not during the class session.

Media
While participating in this activity, your child may be videoed and/or photographed by Performance Acro to be used for advertising and promotion on social media, website and printed material. If you do not wish for your child’s photo/video to be used by Performance Acro please advise us in writing to [email protected]

Physical contact
It important that students and parents are aware that acrobatics is a sport that requires some physical contact to assist in skill development ie to correct arm/leg alignment, to help a student understand how to move into a position correctly and is required for the students safety during certain drills.

Fees
Invoices will be emailed to you once booking is made.
- Payment of fees confirms your child's position in the class.
- Siblings receive a 5% discount (discounts do not apply for payment plans or late payments)
- Fees must be paid by the due date, which is the first Monday of the new term.
- Payment plans can be requested via email.
- Any fees (not on a payment plan) paid after the first class will incur a 5% late fee. Any unpaid fees will result in your child not being able to attend the class.
- Fees for school holiday programs must be paid by the due date.
- Fees can be paid via credit card, bank transfer or cash.

Note: Casual classes are only available when regular classes are not full. If a class becomes full, a casual spot will no longer be available.

Safety
Performance Acro is committed to conducting its activities in the safest manner possible. We hold the safety of the participants in the highest possible regard. However, parents must recognize that there is an inherent risk of injury when choosing to participate in recreational activities.

In the event of an injury while under our supervision, Performance Acro will take whatever emergency (first aid, disaster evacuation etc.) measures as judged necessary for the care and protection of your child.

You will be notified by staff via the phone number listed upon enrolment.

Acro involves a greater than normal risk of injury which could be a result from the improper conduct of the activity. As your child’s parent/guardian, you assume all the risks, costs and/or losses of your child participating in activities associated with Performance Acro.
 

Medical Conditions
Parents and carers must notify us in writing of any medical conditions that may affect their child's acro training. This includes, but is not limited to, conditions such as asthma, diabetes, epilepsy, or any musculoskeletal issues. It is essential that we have this information to ensure the safety and well-being of all participants, allowing us to provide the necessary support and make any required adjustments to the training program. Failure to disclose such information may result in the child being unable to participate in certain activities for their safety and the safety of others.