Terms and Conditions

Performance Acro – Parent Agreement, Terms & Waiver

By enrolling your child in Performance Acro classes or workshops, you acknowledge and agree to the following:

1. Enrolment

• Enrolments for term classes and holiday workshops can be completed online via our parent portal, email, phone, or private message.
• Enrolment in a term does not automatically roll over; a separate enrolment is required for each term.
• Current students will be given a priority enrolment period to re-enrol before classes open to new students.
• Class availability is subject to enrolment order and class capacity.

Trial Classes

• Trials are available if space permits.
• Under 5s: free trial
• School-age 1-hour classes: $5 trial
• Payment for trial classes must be made at the time of booking.
• Post-trial, your child’s place is held for 24 hours only.

2. Fees & Payment

• Payment of fees confirms your child’s enrolment.
• Siblings receive a 5% discount (not applicable to payment plans or late fees).
• Term fees are due prior to the commencement of term. Payment plans are available upon request.
• Late payments incur a 5% fee. Unpaid fees may result in your child being unable to attend.
• Fees for holiday programs must be paid in full at the time of booking.
• Casual classes are only available if regular classes are not full.

Refunds & Non-Refundable Fees

• Once the term or program starts, fees are generally non-refundable.
• If Performance Acro cannot provide the classes or services as promised, or if Australian law gives you a right to a refund, we will comply and provide a refund or credit as required.

3. Attendance, Make-Up Classes & Absences

• Students are expected to arrive on time and be collected promptly after class. Performance Acro cannot supervise outside scheduled class times.
• If your child misses a class, you’re welcome to request a make-up class. Make-up classes are subject to availability; please email us to arrange a suitable time. 2 make up sessions are available each term and must be used within that term.

4. Behaviour & Conduct

Students:

• Must behave respectfully toward instructors and peers.
• Must follow all instructions and remain with their assigned group.
• Water breaks are at the coach’s discretion; students must stay with their group during breaks.

Parents:

• Must respect the class environment and avoid disrupting sessions.
• Should communicate any concerns before or after class, not during the session.

5. Clothing, Footwear, and Food/Drink

Clothing:

• Students should wear clothing that allows full freedom of movement (leotards, fitted tops, leggings, or flexible shorts).
• Clothing should be safe and non-restrictive; avoid baggy clothing that may get caught during activities.
• Hair must be tied back.
• Jewelry: No rings, necklaces, bracelets, or dangling earrings.

Footwear:

• No shoes are allowed in the gym. This applies to all students, parents, guardians, and visitors.
• Students must be barefoot or wear grip socks only.

Food & Drink:

• No food is permitted in the gym, for anyone, at any time.
• Water is allowed in a clearly labeled bottle and may only be consumed in designated break areas.
• Sugary drinks, snacks, or chewing gum are not allowed during class.

Why these rules matter:

• Prevents slipping and equipment damage.
• Reduces risk of injury.
• Keeps the gym clean, safe, and hygienic for all participants.

6. Supervision & Safety

• Students are in the care of Performance Acro only during scheduled class times.
• Acrobatics involves inherent risks, including falls, collisions, muscle strains, and other injuries. While instructors provide supervision and guidance, injuries may occur.
• Parents acknowledge these risks but understand Performance Acro takes all reasonable precautions to maintain a safe environment.

7. Medical Conditions & Physical Contact

• Parents must notify us in writing of any medical conditions affecting participation (e.g., asthma, diabetes, epilepsy, musculoskeletal issues).
• Physical contact from instructors may be required to ensure safety and proper skill execution.

8. Cancellation & Withdrawal

Term Enrolments:

• Cancellations more than 14 days before the term starts may be eligible for a refund, less a $30 administration fee.
• Cancellations within 14 days of term commencement are not eligible for refunds.
• Once the term starts, fees are generally non-refundable. Exceptions apply if services cannot be provided or as required under Australian Consumer Law.

Medical Withdrawals (Term Classes):

• A valid medical certificate may allow partial credit at the studio’s discretion; no cash refunds.

Class Changes:

• Subject to availability and studio approval.

Holiday Programs / Workshops:

• Full payment is required to secure a place.
• Cancellations more than 7 days prior may receive credit for future programs, less a $20 administration fee.
• Cancellations within 7 days are not eligible for refunds or credits, except with a valid medical certificate (partial credit may be issued at studio discretion).

9. Governing Law & Consumer Rights

• This agreement is governed by the laws of New South Wales, Australia.
• Nothing in this agreement limits or excludes rights under the Australian Consumer Law.

10. Acknowledgement & Consent

By enrolling your child, you confirm that:

• You have read, understood, and agree to this combined Terms, Conditions & Waiver.
• Your child is physically fit to participate and you have disclosed any relevant medical conditions.
• You accept the inherent risks of acrobatics and related activities.
• You agree to abide by all rules and instructions of Performance Acro staff.