Privacy Policy

Performers Australia - Privacy Policy

 

Last Updated: [JAN 2024]

At Performers Australia (referred to as "we," "us," or "our"), we are committed to protecting the privacy and personal information of our students, parents, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard personal information in connection with our kids' theatre school activities, programs, and website. By using our services, you consent to the practices described in this policy.

PERFORMERS AUSTRALIA is bound by the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect various types of information, including but not limited to:

•           Personal Information: This includes names, ages, contact details, emergency contact information, and other relevant details required for enrolment and communication.

•           Payment Information: We may collect payment details for processing fees and tuition. However, we do not store complete payment information, such as credit card numbers, on our servers.

•           Communication Data: Information provided when you contact us via email, phone, or other means, including inquiries and feedback.

•           Website Usage Information: We may collect non-personal information about your interactions with our website, such as IP addresses, browser type, device information, and pages visited. This helps us improve our website and tailor it to user preferences.

 

2. How We Use Information

 

We use the collected information for the following purposes:

•           Enrolment and Administration: To manage student enrolment, communicate with parents and guardians, and organise theatre school activities.

•           Communication: To send important updates, newsletters, event invitations, and other relevant information via email or other communication channels.

•           Payment Processing: To process fees, payments, and refunds for our programs.

•           Improving Services: To analyse website usage patterns and gather insights to enhance our services and user experience.

 

3. Sharing and Disclosure

 

We do not sell, trade, or rent your personal information to third parties. However, we may share information under certain circumstances:

•           Service Providers: We may share information with trusted service providers who assist us in operating our programs, website, and services. These providers are bound by confidentiality agreements.

•           Legal Compliance: We may disclose information if required by law, legal process, or government request.

 

4. Data Security

 

We implement industry-standard security measures to protect personal information from unauthorised access, disclosure, alteration, or destruction.

 

5. Your Choices

 

You have the right to:

•           Access and Update: Review and correct your personal information in our records.

•           Unsubscribe: Opt-out of receiving non-essential communications from us.

 

6. Children's Privacy

 

We understand the importance of children's privacy. We do not knowingly collect personal information from children under 14 years of age without parental consent. If you believe we have inadvertently collected information from a child, please contact us to have it removed.

 

7. Changes to this Policy

 

We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or on our website.

 

8. Contact Us

 

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at [email protected].

By using our services or visiting our website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.