Privacy Policy

PerformX Academy – Privacy Policy

Effective Date: January 1, 2025
Contact: [email protected]

PerformX Academy is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and share the information we receive from you when you engage with our program.

1. What Information We Collect

We may collect and store the following personal information:

• Parent/guardian contact details (name, phone number, email address)

• Student details (name, date of birth, school year, medical information, allergies)

• Emergency contact information

• Billing and payment details (only for processing term fees)

• Photographs and video recordings taken during classes, rehearsals, or performances

2. Why We Collect This Information

We collect personal information to:

• Register and manage your child’s enrolment

• Communicate updates and important information about the program

• Respond to health and safety needs

• Process payments and manage invoices

• Organise rehearsals, performances, and events

• Promote PerformX Academy through approved media content

3. How We Store & Protect Your Information

Your information is stored securely in our enrolment and administration systems, which are protected by encryption, secure passwords, and access controls.

We do not store full credit card numbers. Payment details processed via third-party platforms (e.g., Stripe, Square) are encrypted and secured through their systems.

4. Disclosure of Information

We do not sell, rent, or share your information with third parties for marketing purposes.

We may share necessary details with:

• Staff and instructors for the purpose of running classes safely and efficiently

• Medical professionals or emergency services if urgent medical attention is required

• Service providers (e.g., IT, email, invoicing platforms) for administration purposes only

All third parties we engage are bound by confidentiality and privacy obligations.

5. Use of Media Content

Photographs and videos taken during PerformX activities may be used on our website, social media, newsletters, and promotional material to celebrate student achievements and share updates with our community.

If you do not wish for your child to appear in promotional content, you must notify us in writing at [email protected] before the start of term.

6. Access & Correction

You have the right to access or update the personal information we hold about you or your child. If any details are incorrect or need to be updated, please email [email protected] and we’ll assist promptly.

7. Retention of Information

We retain enrolment and attendance records for as long as required to comply with legal obligations and administrative needs. Once no longer required, personal information is securely destroyed or anonymised.

8. Changes to This Policy

This policy may be updated from time to time. The most recent version will always be available on our website or by request.

9. Questions or Complaints

If you have any questions about how your information is handled, or wish to make a privacy complaint, please contact us at:

📧 [email protected]