Terms and Conditions

PerformX Academy – Enrolment Terms & Conditions (2025)

1. Term Commitment

Enrolment at PerformX is ongoing. Families do not need to re-enrol each term. However:

• Invoices for the following term are issued 14 days before the end of the current term.

• Payment is due 7 days before the term ends to guarantee your child’s place.

• If payment is not received by the invoice due date, your child’s place may be offered to a student on the waitlist.

• If you wish to rejoin after missing the payment window, you may have to rejoin the waitlist and will not be guaranteed placement.

2. Fees & Payment Options

Term Fee: Fees include weekly classes, performance preparation and workshops for that term.

Payment Options:

• Full payment is due by the invoice deadline.
• Payment plans are available upon request, with a $35 administration fee.

There are no refunds or credits for missed classes or change of mind once the term begins except for the first lesson guarantee.

3. Withdrawals & Cancellations

Withdrawals must be submitted in writing to [email protected] at least 7 days before the start of term to avoid being charged the full term fee.

• Withdrawal within 7 days of term start: 50% of the term fee is payable.

• Withdrawal after term begins: 100% of the term fee is payable.

The date your email is received determines the applicable withdrawal fee.

4. Attendance & Commitment

• A minimum of 80% attendance is required to remain eligible for performances and progression.

• Absences should be communicated via email or SMS as early as possible.

• All scheduled workshops and performances are compulsory, unless otherwise communicated in writing.

Why this matters:

PerformX is a team-based, performance-driven program. Each student plays a vital role in group numbers, choreography, and scene development. Missing classes affects not only your child’s progress, but the cohesion and readiness of the entire group. Regular attendance ensures every student feels confident, supported, and ready to shine.

5. Student Expectations

All PerformX students must:

• Arrive on time, prepared and in the correct uniform.
• Treat peers, teachers and staff with respect and kindness.
• Contribute positively to a creative, inclusive learning environment.

We have a zero-tolerance policy for bullying, harassment, or unsafe behaviour. Serious breaches may result in removal from the program without refund.

6. Uniform & Rehearsal Requirements

All students are required to wear the PerformX uniform and suitable footwear to class to reflect the professional environment of performing arts.  Costume requirements for performances will either be provided or shared in advance with time to source independently if needed.

7. Collection & Supervision

• Students must be collected promptly at the end of class.

• A $15 late supervision fee per 15 minutes applies for pickups more than 15 minutes after class ends.

• Students aged 14 and under will only be dismissed to a parent or guardian recognised by the student.  Students 15 and older will be dismissed at the end of class and performances.

8. Media & Promotion

By enrolling, you consent to PerformX photographing or filming your child during classes and performances and using this content for promotional purposes, including our website, social media, and printed materials.

If you do not consent, please notify us in writing before the start of term.

9. Health & Safety

Parents/guardians must inform us of any medical conditions, allergies, or additional needs prior to the first class. If medication (e.g., EpiPen or inhaler) is required, it must be brought to every session.

In the event of an emergency, PerformX staff may seek medical attention for your child if needed. You agree to cover any associated costs.

10. Unforeseen Interruptions

If classes are cancelled due to events outside our control (e.g., lockdowns, venue closures, extreme weather), PerformX will:

• Offer online alternatives or make-up sessions where possible.

• If disruption continues for more than 3 consecutive weeks, a credit or partial refund may be offered at our discretion.

11. Communication

All key updates will be sent via email and notification via the Parent Portal. It is important to ensure contact details remain current as to not miss out on important information.

For any enquiries, changes, or feedback, please contact us at:
[email protected]

12. First Lesson Guarantee

We’re confident your child will love their time at PerformX. But if for any reason it’s not the right fit:

• Let us know within 24 hours of the first class via email.
• You’ll receive a full refund, minus a $35 admin fee.

This guarantee is available to first-time students in their first term only.

13. Priority Re-Enrolment for New School Year

Currently enrolled students will receive priority placement for the new school year. Information about the following year’s program will be shared in January.