The following Terms and Conditions outline the services (henceforth referred to as ‘Class’ or ‘Classes’) that Pocket Rockets Dance (henceforth referred to as ‘Pocket Rockets Dance’ or ‘We’) offers to its customers.
1 Enrolment Policies
1.1 Enrolment in a Pocket Rockets Dance class is for a full term. It is assumed that you will be continuing on to the next term unless you let the Director know. You will be invoiced automatically for the next term if no communication has been made. Each new year you have to re-enrol to sign up for that year’s classes.
1.2 By enrolling in Pocket Rockets Dance you are agreeing to these terms and conditions.
1.3 Your enrolment will not be processed and you may lose your place in the class if you have outstanding fees on your account from a previous term.
2 Fees and Refund Policies & Procedures
2.1 Fees are payable in full before the end of week two of term, unless prior payment arrangement is made with the Director. We are happy to accept regular part payments for term fees by arrangement. All invoices will be sent out regularly to the nominated email address. It is the parent/caregivers responsibility to ensure all fees are paid on time. Once you have reached the due payment date of fees each term, fees are non refundable.
2.1.1 Fees are per term and there are discounts for a student attending more than one class per week or for families with multiple students attending classes. No discounts are guaranteed.
2.1.2 Fees are allocated upon enrolment into a class. In the case of combos/discounted fees it is the parent/caregiver’s responsibility to enquire about the options available. All fees are outlined on the website. While we endeavour to talk with all parents about what the fee options are, ultimately it is the parent/caregiver’s responsibility. If the parent/caregiver has paid fees for a previous term, they have agreed to the amount by making payment (full payment or deposit included). Fees for previous terms will not be refunded or prorated, even if the amount was incorrect.
2.2.1 Late/non-payment and no communication with Pocket Rockets Dance may mean the loss of a student(s) place within the enrolled class(es).
2.2.2 There are no refunds or credits. Pocket Rockets Dance is not responsible for any circumstances which are beyond our control, including but not limited to fire, traffic, extreme weather conditions, global pandemics. In the case of a world crisis or pandemic, Pocket Rockets Dance will do its utmost to continue classes in a safe manner. Fees will be credited to the student’s account should any classes be cancelled. Classes which have been forced to move to another location or platform, such as online, will not be refunded as long as Pocket Rockets Dance has offered a replacement class.
2.3 Any refunds given are at the discretion of the Director and may incur a $50 cancellation fee. There will be no refunds if a student leaves after the first three weeks of attendance.
2.4 In the case of classes having to be cancelled, make-up classes will be arranged either within that term, the next school holidays, or the next term, depending on when the cancellation occurred, teacher availability and studio space availability. If a make-up class is not possible then the student’s account will be credited.
2.5 All fees/invoices are GST inclusive.
2.6 All statutory holidays are observed. Where classes are cancelled due to public holidays, there will be no charge.
2.7 Fees that are left unpaid on the last day of each term will be put in the hands of a debt collection agency and you will be liable for any additional costs associated with debt collection and recovery.
2.8 Statements are issued through the online portal. It is the parent/guardian’s responsibility to make payments and refer to the parent portal for fees owing and account details.
2.9 If you decide to change classes or leave, it is your responsibility to inform the Director.
2.10 Pocket Rockets Dance reserves the right to change the fees. We will endeavour to provide as much warning as possible.
2.11 It is the parent/caregiver’s responsibility to ensure we have the correct/most up to date information, relevant medical conditions and contact details.
2.12 Payments can be made either by credit card in the online portal, or by internet bank transfer to 12-3015-0482093-00 with the reference of the child’s name, class and Invoice #.
2.13 All transaction and processing fees are non-refundable.
2.14 All monies owing for costume or other sundry items must be paid for immediately upon receiving the item or upon the invoice being issued by Pocket Rockets Dance, whichever comes first.
2.15 Private Lessons: All private lessons are to be paid before or on the day of the lesson.
2.16 Show Fees: These are payable by the due date as advised by email. If you do not wish to participate, please contact the Director. If you do not communicate with us that you do not want to participate by the due date, we will assume you are participating and you will receive an invoice.
2.21 Term fees: Terms are generally 9 weeks, If a term is shorter/longer the term fees remain the same. Note: term 4 is often shorter, depending on when the show falls. The missed classes are made up in rehearsals and theatre time. Fees remain payable in cases of absence. There are no reductions or credits for sickness, injury or holidays.
2.22 Prorating: If new students enrol in weeks 1 and 2 of any term, then the full term fee is owed. If new students enrol from week 3 onwards, then Pocket Rockets Dance will prorate the fees. Student trials are included within the term fee, i.e. not a free trial class.
2.23 If you have not paid your fees and have not responded to our communication by the end of week 2 of term, your enrolment in the class may be cancelled and the first person on the waitlist will take your place.
3 Classes, Timetable Policies & Procedure
3.1 All students must be appropriately dressed for class, with correct footwear.
3.2 Pocket Rockets Dance aims to keep the timetable consistent, however we reserve the right to alter the timetable at any time should we deem it necessary. The maximum amount of notice possible will be given.
3.3 All students should bring their own water bottle to class.
3.4 Pocket Rockets Dance does not hold responsibility for any lost property left on the premises.
Any items not claimed at the end of the term/year will be donated/disposed of.
3.5 Physical contact is sometimes required in class in order to correct body positions. Each teacher will seek permission from the student when they first join class and ask them what they are comfortable with. Parents/caregivers must discuss any queries about this with the Director prior to the class taking place.
3.6 Personal details supplied at the time of enrolment will not be shared to any third party without your written consent, except when payments are overdue and a third party may be brought in to seek payment.
3.7 Observers are welcome to watch classes, but must remain silent and not interfere with the lesson. Please remove any siblings if they are disturbing the class.
3.8 Please remove dirty footwear.
3.9 Food and drink (apart from water) is not permitted in the studio.
3.10 All cell phones, including parents’, must be on silent mode, if making a call, please leave the room. Students’ phones are to remain in their bags during lessons.
4 Newsletter & Notice Board Policies & Procedures
4.1 Newsletters are emailed out intermittently and are also made available in the parent portal where possible. It is the responsibility of parents and students to read the portal notice board on a regular basis and to read newsletters.
5 Health, Safety, Injury & Medical Conditions Policies & Procedures
5.1 Pocket Rockets Dance is not liable for any personal injury sustained or any loss or damage of personal property whilst on the premises, during class time or the surrounding property. Also, whilst undergoing any activities in conjunction with Pocket Rockets Dance but off premises including but not limited to; show, performances within the community and competitions.
5.2 Pocket Rockets Dance aims to provide a safe learning environment to reduce the risk of injury. It should be recognised by all students, parents/guardians that dance, by its very nature, carries a risk of injury or accident.
5.3 Pocket Rockets Dance provides qualified and/or experienced dance teachers, who actively promote safe dance practice. This being the case, it should be realised that injuries do occur from time to time and students/parents/guardians must accept this element of risk.
5.4 It is the students/parents/guardians responsibility to notify their teacher in the event of a prior injury, medical condition or treatment that may be of concern or which may prevent full class participation before the class starts.
5.5 A first aid kit is available to any student through their teacher. We do not provide anyone with Panadol or equivalent or administer students’ medication without prior consent from a parent/caregiver.
5.6 Pocket Rockets Dance students are under supervision whilst in class time only. While we endeavour to provide a safe environment, teachers and staff cannot be responsible for students outside their allocated class time.
5.7 In the event of an emergency, where a parent/guardian is not present, all effort will be made to contact the parent/caregiver nominated on the registration form. If contact is unsuccessful, this agreement allows Pocket Rockets Dance to take all necessary steps for the proper care and treatment of the student, including, but not limited to seeking professional medical help and taking the student to the hospital.
5.8 If your child is unwell they must stay home until they are well again. As dance is such a physical sport it can slow the healing process and illness can spread very quickly amongst children/young adults. Make-up classes are available for some classes. If students 7 years and up are not contagious, then we encourage them to attend and take notes on the class. The teacher will involve them as much as they can. Contact the Director for more information. If a student arrives unwell or becomes unwell in class then we reserve the right to ask them to leave. We will immediately contact the parent or guardian on the enrolment form in this case.
5.9 Pocket Rockets Dance will follow mandates around Covid 19 and students and guardians are expected to follow all rules at each setting.
6 Class Attendance Policy
6.1 Regular class attendance is vital for students to develop and keep on top of their class work. Students must be punctual to classes to ensure they receive a complete warm up.
6.2 It is appreciated if parents/caregivers can advise the teacher if a student is unable to attend their class. This can be done via the parent portal or by contacting the Director.
8 Concert & Costume Policies & Procedures
8.1 It is not compulsory for a student to be involved in the annual performances, however, it is encouraged. Students participating in the show are required to attend extra rehearsals and all performances. It is assumed that every child is participating in the show unless we are told otherwise.
8.2 Parents and caregivers are permitted backstage and in the changing room areas if they are an allocated helper for that performance. Non-helpers are asked to leave due to the theatre fire regulations for maximum numbers allowed backstage. All children are supervised during concert rehearsals and performances.
8.3 By participating in our shows and events you are giving consent to allow filming by a professional photographer and photos taken throughout the event. These images may also be used for promotional material.
8.4 There is a performance fee for each class/dance. This fee covers the associated costs with the show and a costume hire. From time to time the fee may be more than standard if there is a specialty costume. This will be discussed with the bill payer prior to the purchasing of the costume. If the parent/caregiver has not removed their child from the concert by communicating with the Director, all performance fees will be invoiced for.
8.5 All concerts are professionally filmed and photographs are available for purchase.
8.6 Concert tickets are available for purchase via Eventbrite approximately one month prior to the concert. All the seating is general admission. Any ticket amendments must be made via the Humanitix Website.
8.7 Performance fees are invoiced the term before show term. It is the parent/caregiver’s responsibility to tell the Director if their child is not participating in the show before the fee due date. We may refund the fee no later than one week after the due date for a change of mind/circumstance. This is at the discretion of the Director. After one week, all fees are non-refundable.
8.8 If, for any reason, the show is unable to go ahead then it will be postponed. This will only be in an extreme case, for example a complete shut down due to a pandemic. If the show goes ahead at another date/time, no refunds will be provided.
9 Photography & Videoing of Students
9.1 Pocket Rockets Dance sometimes utilises video as a learning tool within classes. This allows the students to watch themselves at home so they can better practice. When enrolling in Pocket Rockets Dance you are giving your permission to have your child filmed and photographed during class. From time to time these images may also be used for promotional material for the school including, but not limited to, social media outlets (Facebook, Instagram), posters and fliers. Please state on the enrolment form if you do not wish for Photos or Video to be taken and/or shared publicly.
9.2 Public photography or videoing of students in class and at concerts is not permitted. This is for the safety and wellbeing of each individual student and to comply with the Privacy Act 1993 regulations.
9.3 If you have any concerns regarding the above, please raise this in writing during enrolment.
10.1 Choreography for classes, performances, and competitions remain the artistic and intellectual property of Pocket Rockets Dance. Choreography must not be copied or used without prior permission from the Director.
10.2 Students who leave Pocket Rockets Dance are not permitted to perform choreography that was developed specifically for them by Pocket Rockets Dance teachers as a solo or as part of a team/group without prior permission.
11 Privacy Act
11.1 The enrolment form collects personal information about students. Under the Privacy Act 1993 you are entitled to have access to, and request correction of, this information at any time. It is held digitally on the Pocket Rockets Dance database.
12.1 Pocket Rockets Dance maintains the right to dismiss any student or family who breaches any of the stated Term & Conditions, damages the property or causes severe disruptions to any classes. The decision is at the discretion of the Director.
12.2 Should a dismissal occur, a refund of any fees is at the discretion of the Director.
12.3 Should there be any damage to Pocket Rockets Dance property or the premises, the student and their parent/guardian will be liable to pay for any repairs/replacements as the Director sees appropriate.
13 Pocket Rockets Dance reserves the right to amend these terms and conditions at any time. We will update you when changes are being made.
14 Website Policies
14.1 All information contained in this website is protected by copyright and/or any other intellectual property rights that may apply.
14.2 All information contained in this website is the property of Pocket Rockets Dance.
14.3 No content from this site (including the Pocket Rockets Dance logo or name) may be distributed or reproduced without the prior written consent of the Director.
14.4 Any person accessing this website warrants that it is for personal use only.
14.5 No person is permitted to copy or alter this website.
14.6 Pocket Rockets Dance can change, add, delete and/or correct the website at any time and without prior notice. Pocket Rockets Dance does not warrant the accuracy or completeness of any information contained in this website.
14.7 Pocket Rockets Dance, including its Directors, employees, agents, consultants and contractors will not accept any liability for any loss, damage or other injury resulting from the use of this website.
14.8 To the fullest extent permissible by law, by visiting this website, you have by your actions, deemed to have released and discharged Pocket Rockets Dance from any loss or liability that you may incur as a direct or indirect result of viewing the material contained on this website.
14.9 Pocket Rockets Dance makes no guarantee that this website, or any third party website, is free from viruses. By visiting, you will be assuming all risks associated with use of the website.