Privacy Policy

At Progress Learning Centre, we are committed to protecting the privacy and confidentiality of our students and their parents/guardians. This Privacy Policy outlines how we collect, use, and safeguard personal information provided to us. By enrolling in our courses or programs, you consent to the practices described in this policy.

Information Collection:

a. We may collect personal information such as names, contact details, date of birth, and educational background during the registration process.

b. We may also collect information about students' academic performance, attendance records, and progress to assess their educational needs and provide appropriate guidance.

Use of Information:

a. Personal information collected is used to facilitate the enrolment process, communicate with students and their parents/guardians, and deliver our educational services effectively.

b. We may use student information to monitor academic progress, evaluate performance, and provide feedback to parents/guardians.

c. We may use aggregated and anonymised data for statistical purposes and to improve our programs and services.

Information Sharing:

a. We do not sell, trade, or rent personal information to third parties.

b. We may share personal information with trusted third-party service providers who assist us in delivering our educational services, such as payment processors or technology providers. These service providers are obligated to maintain the confidentiality and security of personal information.

c. We may disclose personal information if required by law or if we believe that such action is necessary to protect the rights, property, or safety of Progress Learning Centre, our students, or others.

Data Security:

a. We implement appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or alteration.

b. We restrict access to personal information to authorised personnel only, who are trained on data protection and privacy practices.

c. While we strive to protect personal information, no method of transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security of personal information.

Data Retention:

a. We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

b. Upon request, we will securely delete or anonymise personal information in our possession, unless we are required to retain it for legitimate business or legal purposes.

Parental Rights:

a. Parents or guardians have the right to access, correct, or update the personal information of their children in our records.

b. Parents or guardians can request the removal of their child's personal information from our systems, subject to applicable legal and contractual obligations.

Changes to the Privacy Policy:

a. We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will be effective as of the date of posting.

Contact Us:

If you have any questions or concerns about our Privacy Policy or the handling of personal information, please contact us using the contact details provided on our website.

By enrolling in Progress Learning Centre, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.