Terms and Conditions

Progress Dance and Arts Pty Ltd

General Payment Terms

Enrolment is presumed for the entirety of 2025, I understand that fees will continue to be charged until ProgressDNA is notified in writing of withdrawal from classes.
To withdraw from a class, one weeks notice from scheduled class day must be provided in writing to [email protected]. Normal class fees for the week of notice will be charged if notice given is less than one week.
Credits, refunds, and make up classes are not offered for absences. for extended absences of over 3 weeks, a 50% holding charge will apply in order to maintain students place in the class.
All classes are invoiced and payable by Direct Debit on a fortnightly basis. All clients will be registered as a Direct Debit customer and all customers must enter payment details via the parent portal by the end of Week 2 of enrolment.
If you wish to pay for the term upfront, an upfront payment agreement can be signed and the term will be invoiced. Full fees will be due in week 1 of term and can be paid via the Parent Portal, Cash, EFTPOS, Credit Card at the Studio or via Bank Transfer (remittance must be sent). Card details will still be required to be entered into the system and full payment will be charged to your card on file if invoice is not paid by the due date.
Fees paid via Bank Account on the Parent Portal or in person at the studio do not incur any transaction fees.
ProgressDNA charges an annual registration fee of $30 per student to cover insurances and licences. This is payable at time of enrolment.
it is mandatory for progressdna students to participate in the eoy concert. Concert costumes deposits are charged as $30 per class per term in week 1 of terms 1, 2, and 3. the Concert package is $95 and is charged in week 1 of term 4. concert and costume fees are non-refundable or creditable. costume fees are transferable between classes only until week 1, term 3.
A late fee of 10% will apply to any outstanding payments more than 7 days overdue. Students will not be able to participate in classes if payment details are not on file, upfront payment in advance is not received by the end of Week 2, or a direct debit payment fails for 2 consecutive fortnights.
Students will not be able to participate in anyProgressDNA events if account is not up to date and there are any outstanding amounts owed on account.
ProgressDNA reserves the right to pass any outstanding fees onto a Debt Collection Agency, this will incur a 20% surcharge on the balance of the account.

DIRECT DEBIT

I am responsible for entering and updating when necessary my debit/credit card details via the classmanager parent portal.
I will nominate a default payment method (if more than one payment method is entered)
Progressdna, through their payment provider stripe (via classmanager) has the authority to debit my elected debit or credit card the balance owing on my Tuition Fees in accordance with my classmanager account on biweekly mondays commencing week 2 of each term.
I understand that registration fees will be due at time of enrolment for 2025 classes and are non-refundable.
I understand that concert and costume fees will be charged in accordance with the dates outlined in the 2025 student handbook and are non-refundable.
I understand that I must maintain a current card on file via classmanager throughout my enrolment at progressdna.
I will send my remittance to [email protected] upon payment if paying upfront or failed outstanding payments via bank transfer.
A failed payment admin fee of 10% of total invoice amount will be added to my ProgressDNA account if my direct debit payment fails twice consecutively.
Where a direct debit payment fails in 2 consecutive payments, students will not be able to participate in classes and any ProgressDNA events until all outstanding amounts are paid in full.
I understand that a 10% late fee will be applied to any payment over 7 days overdue.

ASSUMPTION OF RISK AND MEDICAL EMERGENCIES

I understand that any physical activity comes with some risk of injury. I hereby absolve ProgressDNA from any liability in the event of any injury to my child. I give ProgressDNA permission to seek medical attention at the time of accident or serious illness. I UNDERSTAND THAT I WILL BE RESPONSIBLE FOR COSTS ASSOCIATED WITH MEDICAL ATTENTION INCLUSIVE OF AMBULANCE FEES.

I take responsibility to ensure my phone number, and a secondary emergency contact is added to the ClassManager parent portal for use in the case of illness, injury, or emergency.

RELEASE OF LIABILITY

I give permission for my child to be photographed and / or videoed whilst participating in ProgressDNA activities and I consent to these photos / videos being used for publicity purposes.

I will not hold ProgressDNA liable for any loss of property.

TRIAL CLASSES

I understand that trial classes are under progressdna’s "love it or it's free guarantee". This means that if my child trials a class/es and they don't love the class when they try it, i won't be charged for the class, however, for any classes that my child does enrol in I will be charged for the trial class week as the first week.