Privacy Policy

1. Introduction

Radiance School of Dance is committed to protecting your (including any dependants’) personal information. We are dedicated to providing a safe environment for all our customers, employees, casual and freelance workers and everybody who comes into contact with us. This Privacy Statement relates to the use of any personal information provided to us online or via application forms, telephone, email exchange, letters or correspondence. 

Whenever you provide such information, we are legally obliged to use your information in line with current legislation concerning the protection of personal information, including the General Data Protection Regulations (GDPR) and UK Data Protection Act 2018. 

1. What information do we collect?

When you participate in or sign up to any of our classes, activities, workshops via Classmanager. We may collect and store personal information about you. This can include;

-      your name

-      email address

-      postal address

-      telephone or mobile number

-      date of birth

-      medical conditions (within reason)

-      contact preferences

By submitting your details, you enable us to provide you with the information regarding the services that you have selected and provide a safe teaching environment. 

1. How will you use our personal information?

We will use your information for a number of purposes including:

•   to provide you with information about our products, services and activities and to deal with your requests and enquiries, including complaints

•  for "service administration purposes", which means that we may contact you for reasons related to the service or activity you signed up for (eg, invoices, or change of details regarding a class you are enrolled in, etc) 

•  to contact you about an enrollment you have made

• to process your application for employment and where applicable your employment once appointed

•  to post any relevant examination documents/competition results

As and when we need to use your personal information for reasons other than the ones specified above, we will ensure that we notify you first. You will be given the opportunity to withhold or withdraw your consent for the use of your personal information for purposes other than those listed above. We do NOT share your personal information with any third parties for marketing purposes. We do NOT sell your data, and neither do we buy data from third parties.

1. Taking, using and storing images of students

Certain uses of images are necessary for publicising and updating other parents of our services and activities. Parental consent is always required before any photograph can be taken, stored or used. We may use the images for the likes of;

a. Our website

b. Facebook page

 c. Instagram

d. Flyers and posters

e. Or Internally for progress tracking

If consent is given for a still or moving image of your child to be used for any of the external marketing purposes, please be informed that these are public domains and can be viewed by anyone. Should an image be used in any marketing publication, website or social media site there will be no use of surnames alongside. We will only ever use a first name to protect privacy. Any images are only taken on devices belonging to the school and stored by are stored electronically on a secure computer system. Any folder containing stored images has restricted access and is held in password protected folders.

At any time consent can be withdrawn to the taking, storing or use of images by contacting [email protected]

1. Where is my information stored? 

“We are committed to ensuring that our suppliers have appropriate technical, administrative and physical procedures in place to ensure that your information is protected against loss or misuse. All personal information you provide to us is stored on our secure servers or on secure servers operated by a third party located in the EEA.

All third parties who provide services or software to us are required to sign a contract requiring them to have appropriate technical, administrative and physical procedures in place to ensure that your information is protected against loss or misuse.” - Classmanager

1. Retention of Information

“We only hold your personal information for as long as necessary for the purposes for which we collected your information. We have a retention policy which lays down timescales for the retention of information. Customer retention periods can be found below:

Marketing Database - Name and contact details of people expressing interest in our goods or services. Retention Period: 3 years from last order or interaction.

Customer Database - Name and contact details of all customers including emails, addresses and payment information. Retention Period: 7 years after last use of software, or last subscription payment.

Our Customers Database -  Any details entered by our customers on their customers. Retention Period: See their privacy policy.” - Classmanager 

Emails - If you chose to send us information via email, we cannot guarantee the security of this information until it is delivered to us. " - Classmanager