Parents agree that by enrolling in our program they
are allowing their children to participate at their own risk. In agreeing to participate
in a Sharky Sports program I:
I warrant that my child has not at any time suffered blackout, seizure, convulsion, fainting, dizzy spells or any other medical condition and is not presently receiving treatment for any illness, disorder or injury which would render it unsafe for my child to take part in a Sharky Sports program. I consent for my child to participate in a Sharky Sports program and understand the risk involved.
I acknowledge that Sharky Sports uses its best endeavours to ensure that the equipment and sporting facilities used in the program are safe and fit for purpose and acknowledge that all sports are inherently dangerous. I have voluntarily read and accept the inherent associated risks. "Sharky Sports" means any representatives of Sharky Sports. "Sharky Sports Program" includes all programs and activities that you or your child participate in during our courses and classes. This includes but is not limited to any organised sport, training, facilities and activities provided by Sharky Sports.
Timetable changes
All classes are subject to change. While Sharky Sports uses its best efforts to operate classes as per the timetable, in some instances changes are required due to weather or staff unavailability. No guarantee is made that classes will run per the timetable. Any changes required will be communicated to those affected prior to the date classes commence.
Trial Session
We offer one trial session for new
members so you get the opportunity to experience the program before you commit
to enrolling for the term. This is not a free session. If you don’t wish to
continue after the trial session, there is no charge. If you would like to
continue, normal term fees apply.
Cancellation/NO REFUND policy
By enrolling in our classes, you are committing to a service contract for a complete term. We do not offer refunds if there is an issue with the service that is outside of our control. i.e - a change of mind. We offer a trial session to ensure that our customers are satisfied with our program prior to enrolling. Therefore, no refunds are available.
In certain circumstances, a credit may be issued to a customer to be used in future terms. An example of this is where the child has broken their leg and cannot attend classes for the remainder of the term. All credits issued have an expiry of 12 months.
Make-up class policy
If your child is unable to attend a class, a make-up class may be available. Please contact us to arrange your position in the make-up class. This may be held at a different location and time to the usual class.
Fee payment
We only take bookings for an entire term and our fees are structured this way. Fees will be prorated to when you enter the program. Please refer to our make-up class policy for missed classes. All fees must be paid at the time of enrolment by either credit card or bank transfer.
Parental participation
Parents and guardians are not required to be present for the duration of each class in the 5+ age group. We DO require parental participation for the ages 3-5 year old group to maintain class structure and focus. In many instances, classes are more beneficial for participants, and run more smoothly with the involvement of parents.
Photography
From time to time your child may be photographed or on video whilst undertaking a Sharky Sports class. Such media might be used for promotional purposes, including but not limited to reproduction on the Sharky Sports social media platforms and website. By enrolling in the Sharky Sports program you agree to such use by Sharky Sports. Parents are not to take videos or photographs that include other children in the class without the permission of that parent/guardian. If you do not wish your child to be photographed or on video, please email [email protected] so we can inform our instructors and make a note on your file.
Illness Policy
Please do not bring your child to class if they are unwell or have COVID. This includes a runny nose, temperature or coughing. If your child is unwell, please take advantage of a make-up class. Please refer to our make-up class policy above.
By enrolling in our classes you are accepting these Terms & Conditions.