Terms and Conditions

Information

·      Inform Speak Up of any changes to personal data or your child's health conditions/injuries

·       No refunds will be issued if the club is forced to close due to circumstances beyond our control.

·      Stay up to date with communications (emails, texts, letters) and changes to class schedules.

·      Speak Up may change the teacher at any point during the term.

·      Contact Speak Up at 07513 358873 or via email at  [email protected].

 

Late policy and procedures

·      Parents must arrive on time to collect their children; teachers cannot escort children home.

·      Speak Up is only responsible for your child during the scheduled club time.

·      A 5-minute grace period is allowed for late pickups. After that, a £5 charge applies for every 5 minutes.

·       In case of emergencies causing late pickup, parents must contact Speak Up or the school and leave a voicemail if necessary.

 

Behaviour

·      Parents should emphasise good behaviour at school clubs.

·      Aggressive or abusive behaviour toward staff will result in the child's exclusion.

·      The club uses a three-warning policy for behaviour issues; three warnings lead to removal.

·      A safe, inclusive environment is essential; disruptive behaviour won't be tolerated.

 

Child wellbeing
Student safety is our priority. We must know who is collecting each student or if they attend an after-school club. Unfamiliar collectors require parent confirmation.
 
Inclusive Environment and Adaptability
We are dedicated to fostering an inclusive environment that welcomes all children, including those with neurodiverse needs. While our program may not address every specialised aspect, we strive to meet individual requirements and ensure a positive, enriching experience for all.
 
Fees & Cancellation

·      Fees must be paid in advance.

·      To secure a place for the next term, fees are due by the end of the current term.

·      Notify Speak Up by the term's end if your child will not continue, so the space can be reallocated.

·      No credits or refunds for missed classes.

·      No refunds or make-ups for cancellations beyond Speak Up's control.

 CHILD PROTECTION AND SAFEGUARDING POLICY

Speak Up is committed to ensuring that those working with children at risk adopt the best practices to ensure the health, safety and welfare of the participants and staff.

Speak Up will endeavour to promote the highest standards of care for all students, staff and officials by:

The adoption of Government health, safety and welfare policies.

The adoption of Government policies for the protection of children and adults.

Ensuring that staff are suitably trained in Child Protect and Health, Safety and welfare issues.

Ensuring that drama facilitators have been screened to confirm their suitability to work with children. Where appropriate this will include DBS disclosure.

Ensuring that the best teaching practice guidelines are followed at all times.

Ensuring that grievances or complaints are dealt with promptly and in accordance with grievance procedures.

Ensuring that there is always at least 1 responsible adult present at all Speak Up classes.

Having zero tolerance level or practice, bullying or any potential form of abuse.