Privacy Policy

Information We Collect

Splash Dance may request or collect personal information in a variety of ways, including through online forms, emails, social media, calls and other instances where users are invited to volunteer such information. Some of the data we collect is information that identifies you personally, and may include your name, e-mail address, postal address, telephone, payment account information, and other information necessary to provide the services requested.

How we Use and Share this information

Splash Dance use this information in order to provide the service requested.
All information provided is stored using the Class Manager software which is encrypted and securely stored using AWS servers (Amazon Web services).

Payment information is securely stored using the industry-leading direct debit processing company GoCardless which as standard gives you the Direct Debit Guarantee.
If prior approval is given, your emergency contact number is also stored in a Splash Dance mobile phone with a secure login.

We do not sell or pass on your information to any other companies.

Your Responsibility

You are responsible for the security of your Customer ID and passwords. Make sure you keep them in a safe place and do not share them with others. Always remember to log out after your session ends to ensure that others cannot access your private personal information. You should take this precaution even if you are not using a public computer, such as at a library or internet café, but even when using your private computer in your home. You are also responsible for keeping your contact and payment information up to date.

What are Cookies?

A cookie is a piece of data stored on the user's computer tied to information about the user. We may use both session ID cookies and persistent cookies. For session ID cookies, once you close your browser or log out, the cookie terminates and is erased. A persistent cookie is a small text file stored on your computer's hard drive for an extended period of time. Your browser's help file contains information and instructions for removing persistent cookies. Session ID cookies may be used to track user preferences while the user is visiting the website. They also help to minimize load times and save on server processing. Persistent cookies may be used to store whether, for example, you want your password remembered or not, and other information. Cookies used do not contain personally identifiable information.