Terms and Conditions
PHYSICAL CLASSESSECTION 1 – REGISTRATION, FEE PAYMENT & CORE RULES
1. We pride ourselves in being an inclusive school and do not tolerate bullying, harassment or discrimination towards any of our staff or students, in-person or online.
2. Fees are payable in full at the end of each term to reserve your place in the class for the next half term/term. Fees must be received before the new half term starts otherwise you risk losing your child's place in the class.
3. Fees must be paid for in advance of the 1st class via BACS or Card payment.
4. A new student may take a trial class for a one-off payment. Should the student then decide to join the class, they must pay the remaining balance for the half term/term.
5. There are no refunds if a student is absent from a class.
6. If the regular teacher is unable to teach a class we will do our best to provide a substitute teacher, or class. If it is not possible to find a substitution, the class will have to be cancelled and you will be informed by email and social media. In this case fees will be subtracted from the forthcoming half-term fees.
7. If a teacher falls ill or is unable to attend a class, we will make our best efforts to conduct an online class. Refunds will not be offered when alternative services online are provided.
8. In the event of unforeseen closure of venues, local lockdown and any other COVID-19 related reasons a class cannot be conducted in person, Stardust will arrange an online class alternative. Refunds will not be offered when alternative services online are provided.
9. No student is to attend class who is unwell or showing any symptoms of COVID-19. Please self-isolate in line with Government current advice.
10. All students must their wash hands and/or use hand sanitiser before each class.
11. Any student who has a positive test for COVID-19 must inform Stardust and NHS track and trace services immediately so that Stardust and the NHS can contact other students in their class bubble.
ONLINE CLASSESSECTION 2 – ONLINE CLASSES
1. Once new monthly content and links to content have been shared, or a class attended, you will not be eligible for a refund on the remaining content for the given half term
2. Stardust reserves the right to make amendments to all elements of the subscription package at any time, including but not limited to the class offering, pricing, length, content and access.
3. You agree to NEVER share Zoom meeting links or unlisted YouTube links with anybody else other than the parent & child the content was purchased by / intended for.
4. New students that have not danced with Stardust before will be asked to have a 5 minute 1-1 Zoom meeting with the parent & child to verify identity and so that Hannah can introduce herself (children's safety is always our top priority)
5. When attending an online dance class or using any communications tools with Stardust Dance Academy content, you agree to ensure that all text, imagery and audio communications sent are safe and appropriate for children of all ages. No inappropriate content under any circumstances, ever. Stardust have sole discretion on the judgement of appropriate content.
6. Parents should supervise children under the age of 13 whilst using online communication tools.
7. Parents are responsible for ensuring that their child is appropriately dressed for the class they wish to participate in and they have a safe space to dance.
8. Subscription payments are provided by Stripe and class4kids and are subject to their terms & conditions.
SECTION 3 – CLASS TIMING
1. Classes are timetabled at a nominal 30, 45 minute or 1-hour duration. This includes a short period of time at the start and end of each class for registration and class changeover management
2. Some classes run back to back on the timetable without a break. Students should be dressed ready to start their class before entering the studio and leave promptly at the end.
3. Parents and Students are asked to wait quietly outside the studio until they are invited in by the class teacher.
SECTION 4 – CLASS CONDUCT
1. Parents are not permitted to watch classes except in exceptional circumstances at the discretion of the class teacher. Such circumstances should be discussed with the class teacher prior to the class.
2. Students are expected to demonstrate respectful behaviour towards their teacher and fellow students.
3. Students are not permitted to bring food into the dance studio or chew gum whilst in class. A named bottle of water is allowed.
4. Students are responsible for their own property and bring items at their own risk.
5. Students are not permitted to use mobile phones during a class. Any mobile phones brought into the class must be switched off.
6. Students are not permitted to leave the studio during a class without permission from the class teacher.
7. Students are expected to wear the correct uniform for all classes.
SECTION 5 – RESPONSIBILITIES
1. Parents/Guardians must remain on the premises at all times whilst their child is taking a class. If you need to leave the premises, this responsibility must be passed to and accepted by another adult.
2. If your child needs assistance, becomes unwell or has an accident while on the premises and during classes there must be an adult accessible at all times.
3. The only exception to the above 2 points is for students 8 years of age or above. If as the Parent /Guardian you make the decision that your child is responsible for their own safety and wellbeing including arriving at and leaving the classes and premises unaccompanied, written authorisation must be provided to Miss Hannah or the class teacher.
4. The dance teacher cannot take responsibility for assisting children when visiting the bathroom.
5. It is the Parents/Guardians responsibility to inform the teacher of any changes regarding the student's medical conditions or emergency contact details. In this case please update your profile via the portal.
SECTION 6 – MISC
1. The school timetable may be revised at any time.
2. A certain amount of risk is involved by taking part in any physical activity. Students taking part in any classes or events run by Stardust Dance Academy do so at their own risk.
3. Photographs and videos of students may be taken and used for promotion and on social media by Stardust Dance Academy. If you do not give permission for your child's photo to be taken please email Miss Hannah to make her aware of this issue.
4. Dance lessons follow the syllabus and guidelines of the ISTD and Acrobatic Arts and may be delivered in mixed ability groups.
5. For all other matters including lesson times and uniforms please email Hannah at [email protected]