The following terms are provided by Signature Cheer & Dance Studio/ Starz Dance Centre, these are in addition to (and do not supersede) the terms of use of Class Manager.

---

Signature Cheer & Dance Studio/ Starz Dance Centre Terms and Conditions By enrolling as a student at Signature Cheer & Dance Studio and or Starz Dance Centre , You are hereby agreeing to the following terms and conditions:

1. Definitions Signature/ Starz (or Us) mean Signature Cheer & Dance Studio and or Starz Dance Centre. Fees means the fees for the provisions of Services as set in the Class Fee Schedule, available at [http://www.signaturecheerdancestudio.com.au and www.starzdancecentre.com.au] which form part of this Agreement. Force Majeure Event means acts, events, omissions or accidents beyond its reasonable control, including, without limitation, strikes, lock-outs or other industrial disputes, failure of a utility service or transport or telecommunications network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm or default by or act or omission of a third party, suppliers or sub-contractors. Personnel includes any officer, employee, agent, teachers, contractor, sub-contractor or consultant of Signature. Policies and Procedures means the policies and procedures that apply to the Services, available at [http://www.signaturecheerdfancestudio.com.au or www.starzdancentre.com.au], as updated from time to time, which form part of this Agreement. Privacy Policy means the Signature or Starz Privacy Policy, available at [http://www.signaturecheerdancestudio.com.au or www.starzdancecentre.com.au], as updated from time to time, which forms part of this Agreement. Premises means the dance studio or cheer gym (or such other premises of Signature/ Starz from time to time). Registration Form means the registration form which a person completes to register their interest in enrolling as a Student at Signature. Services (or classes) means pre-school, general, adult, troupe and/or industry dance classes, dance performances and competitions, singing, acting and tumbling classes as more full described on the Website. Student (or You) means the individual named on the Booking Form and includes the parent/ guardian (where applicable). Website means the Signature/ Starz website located at www.signaturecheerdancestudio.com.au/ www.starzdancecentre.com.au or any other internet site notified by Signature/ Starz from time to time.

2. Conditions of enrolment 2.1. The Student agrees and acknowledges that by completing and submitting the Registration Form the Student has agreed to abide by these terms and conditions. The terms and conditions with You also include the Registration Form, the Policies and Procedures, Video and Photograph Consent Form and the Privacy Policy (collectively the Agreement). 2.2. The Student must complete the Registration Form and agree to pay the Fees as set out in the Class Fee Schedule. 2.3. The Student must comply with the Policies and Procedures. 2.4. The Student must be medically fit to attend or participate in the classes. It is the responsibility of the Student to notify Signature if they are ill or injured. Signature / Starz may deem (at its sole discretion) that a Student is not medically fit to attend or participate in the classes. If requested, the Student must provide medical information to Signature/ Starz to satisfy Us that the Student is medically fit to participate in the classes. Signature is not able to provide advice concerning medical fitness to attend or participate in the classes and that it the Student’s responsibility to seek medical advice in this regard. 2.5. The Student must complete a Video and Photograph Consent Form upon enrolment. 2.6. Signature, at is absolute discretion, will allocate the Student to the most suitable classes, taking into account their age, past experience, dance ability, potential/talent, maturity, knowledge, behaviour, commitment and goals. 2.7. The minimum enrolment period is one semester. For new students joining after the start of a semester, Fees will be charged pro-rata. The semester dates are available on the Website (as updated from time to time). 2.8. Registration is subject to the availability and applicable pricing at the time of registration. Where a class is full, the Student may be placed onto the waiting list. 2.9. Signature reserves the right to cancel or change classes at any time. 3. Fees 3.1. In consideration of Signature/ Starz providing the Services, the Student must pay the Fees as set in the Class Fee Schedule. 3.2. All prices are quoted in Australian dollars and include Goods and Services Tax unless otherwise specified. 3.3. Fees are invoiced monthly. The full monthly invoice must be paid, regardless of the number of classes the Student wishes to attend (or actually attends). 3.4. Invoices are emailed 1 week prior to the due date to the email address provided on the Student’s Registration Form. 3.5 After this period, places of unpaid Students may be opened to Students on the waiting list for classes. 3.6. Families with term invoices over $60 per month may request a payment plan (which may or may not be accepted by Signature/ Starz). This must be arranged and expressly approved by Signature prior to the due date. There will be no discounts, refunds or credits applied for missed classes. Any agreed payment plans are arranged by using Ezidebit. Additional fees apply. 3.7. Where the Student withdraws from Signature or classes during a semester, the invoiced amount must still be paid for and no refunds will be issued. 3.8. Fees can be paid using eftpos or credit card. No cheques or cash. Additional fees may apply for payments made by some credit cards. 3.9. If the Student fails to pay the Fees to Signature/ Starz by the due date, without limiting any other remedies available to it at law, Signature may, at its sole discretion, either: (a) charge interest on all outstanding Fees, charged at an interest rate of 1.25% per month (15% per annum); or (b) suspend or terminate the Services until all outstanding Fees are paid in full (including interest). 4. Refunds 4.1. Unless otherwise stated in this Agreement and to the extent permitted by law, if a Student misses a class (wholly or partly) or withdraws from Signature for whatever reason, the Student will not be entitled to a refund of the Fees. This ensures Signature can maintain a stable learning environment for all Students with minimum class disruptions. Teachers are also hired based on full semester periods. 4.2. Notwithstanding any other provision of this Agreement, Signature may, at its absolute discretion, provide the Student who has missed a class or has withdrawn from Signature due to illness or injury, with a booking credit or full refund of the relevant Fee, provided the Student can provide Signature/ Starz with medical proof (eg medical certificate) of their illness or injury. 4.3. To the extent permitted by law, there will be no refunds in any circumstances for: (a) Costume hire fees or costume purchase fees. (b) Showcase Tickets (c) Registration fees (d) Showcase fees 5. Expectation 5.1. The Students is expected to attend all scheduled classes and rehearsals throughout the year. Signature / Starz must be notified if a student will be absent from class. 5.2. Signature / Starz must be notified in advance if the Student wishes to withdraw from the classes. In the event the Student is absent from class without reason from more than 3 classes in a row, Signature may, at its absolute discretion, terminate the Services and, to the extent permitted by law, no refund will be given. 5.3. Where the Student is an Elite Program Student s/he is expected to be available for all scheduled performances throughout the year. Absence from a scheduled event will result in immediate withdrawal from the class, group and/or program. 5.4. The Student must be on time for classes and dressed in the correct uniform. 5.5. In the event of illness the Student will notify Signature/ Starz. 5.6. If a class is cancelled by Signature/ Starz for whatever reason (excluding a Force Majeure Event) Signature/ Starz  will offer affected Students a credit. 6. Intellectual property 6.1. You acknowledge that Signature is the owner of: (a) the photographic and digital images and/or audio and visual recordings (and all intellectual property rights contained therein) taken of You by, or on behalf of, Signature/ Starz at, or in relation to, a Signature class or event, and You are not entitled to any remuneration, royalties or any other payments from Signature/ Starz in respect of the use by Signature/ Starz of the photographic and digital images and/or audio and visual recordings; and (b) all costumes, choreography or music (and ancillary work products) discovered, developed or otherwise coming into existence as a result of, for the purposes of, or in connection with the performance of the Services or this Agreement will vest in, and are assigned to, Signature/ Starz. 7. Personal conduct 7.1. You must at all times conduct yourself in a civil, safe and proper manner and entirely in accordance with the Policies and Procedures and any other directions of Signature/ Starz. 7.2. Should the Student violate the Policies and Procedures or engage in any behaviours or practices that are deemed to be inappropriate or unsafe, Signature/ Starz reserves the right, to immediately, without further notice to You, terminate the Services, and, to the extent permitted by law, no refunds will be given. 8. Loss and damage 8.1. Signature/ Starz  is not responsible to the Student for any lost, stolen or damaged to personal property. Personal property is brought to classes at the Student’s own risk. 8.2. The Student will be liable for loss, injury or damage caused by an act or omission of the Student to anyone else or to Signature’s property including without limitation the Premises, equipment, costumes, uniforms, props or other property (Signature Property). In such an event, without limiting any other remedies available to it at law, Signature/ Starz reserves the right to charge the Student the full cost of either (at its discretion) repairing or replacing the Signature/ Starz Property. 9. Release and Indemnity 9.1. Although Signature / Starz endeavours to provide a safe, clean and secure environment for the Student, classes entail certain risks (including the danger of personal injury) which cannot be fully eliminated. The Student voluntarily elects to attend the classes and accepts the Services ‘as is’ and assume all risks of loss, damage or injury that may be sustained as a result of attending or participating in the classes or otherwise utilising the Services. 9.2. To the extent permitted by the law, the Student agrees to release, indemnify and hold harmless, Signature and its Personnel against, from and in respect of all expenses, costs, liabilities, claims, actions, proceedings, damages, judgments and losses of any kind whatsoever (including but not limited to consequential and economic losses, property loss/damage and damages for injury, including personal injury and death) arising out of, caused by, attributable to or resulting from: (a) a breach by the Student of any of their obligations under this Agreement; (b) any act or omission (whether negligent, dishonest, fraudulent or otherwise) of Signature; or (c) the Student’s attendance or participation in the classes and their use of the Services. 9.3. Each indemnity is a continuing obligation and survives termination or expiration of this Agreement. It is not necessary for Signature/ Starz to incur expenses or make any payment before enforcing a right of indemnity under this Agreement. 10. Liability 10.1. To the extent permitted by law the aggregate of Signature’s liability to the Student, whether based upon warranty, contract, statute, tort (including negligence) or otherwise, is limited to an amount not exceeding the amount paid by Student for the Services that are the subject of the liability. 10.2. To the extent permitted by law, all conditions, warranties, guarantees, rights, remedies, liabilities and other terms implied or conferred by statute, custom or the general law that impose any liability or obligation on Signature / Starz are excluded by this Agreement. 10.3. Nothing contained in this Agreement excludes, restricts or modifies the application of any condition, warranty or other obligation, the exercise of any right or remedy, or the imposition of any liability under the Consumer and Competition Act 2010 (Cth) or any other national, State or Territory legislation (the Acts) where to do so is unlawful. To the full extent permitted by law, where the benefit of any such condition, warranty or other obligation is conferred upon the Student pursuant to any of the Acts, Signature’s/ Starz sole liability for breach of any such condition, warranty or other obligation is limited to: (a) in the case of services, supplying the services again or payment of the cost of having the services supplied again; and (b) in the case of goods, replacing the goods, supplying equivalent goods or repairing the goods, or payment of the cost of replacing the goods, supplying equivalent goods or having the goods repaired. 11. Force majeure 11.1. Signature shall have no liability to the Student under this Agreement if it is prevented from or delayed in performing its obligations under this Agreement, or from carrying on its business by a Force Majeure Event. 12. General 12.1. If there are any inconsistences between the terms of this Agreement and the Policies and Procedures, the terms of this Agreement will prevail to the extent of the inconsistency. 12.2. This Agreement is governed by and must be construed in accordance with the laws of the State of Victoria, Australia. The parties submit to the non-exclusive jurisdiction of the Courts of the State of Victoria, Australia. 12.3. If the whole or any part of any clause of this Agreement is illegal or unenforceable, that part or whole of that clause will be severed and will not affect the continued operation of the remaining provisions. 12.4. This Agreement replaces all prior agreements between Signature / Starz and the Student (whether written or verbal) and all prior statements or promises made by Signature / Starz or its Personnel. The parties agree that this Agreement embodies their entire understanding and agreement. 12.5. No variation, alteration or addition to this Agreement shall be of any force or effect unless it is in writing and signed by the parties. 12.6. This clause 11 and clauses 3, 4, 6, 7.2, 8, 9, and 10 survive termination of this Agreement By clicking Yes on the Registration Form You acknowledge and agree that You have read and understand these Terms and Conditions, and agree to be bound by them.

SIGNATURE CHEER & DANCE STUDIO / STARZ DANCE CENTRE POLICIES AND PROCEDURES ENROLMENT POLICY Any student wishing to enrol at Starz Dance Centre must first complete online registration. This is available on our website, Participation in a class is not available until a registration form as been completed, received, and processed by our office. Enrolment is valid for one calendar year only. A new registration form must be completed to commence classes in a new calendar year. Students will be allocated to the most suitable class level and age group according to the Signatutre Cheer & Dance Studio/ Starz Dance Centre standards. Where a class has reached maximum capacity, students will be placed on the waiting list. To enrol, a registration fee must be paid ($35 per student or $65 per family). This fee is non-refundable and non-transferable. It is the responsibility of the parent/guardian to update Signature Cheer & Dance studio/ Starz Dance Centre with any changes to personal information that was previously provided on their registration form. TRYOUT POLICY Students may apply for entry into the Elite’ Program at Signature Cheer & Dance Studio/ Starz Dance Centre. All students will be offered an opportunity to Tryout. Tryout dates and times are set out by Signature Cheer & Dance studio/  Starz Dance Centre. A registration form must be completed prior to tryouts. Tryouts will provide staff with the opportunity to evaluate the student and therefore determine the most suitable class level for the student. Participation in a tryout is not available until a registration form as been completed, received, and processed by our office. Successful students will be enrolled for one calendar year only. Students must re-apply annually. Successful candidates may be placed onto the waiting list, if the required program level is full. ATTENDANCE POLICY Parents/guardians are responsible for communicating absences with the office must be notified in advance if a student is going to be absent from class. This can be done by emailing. Elite Program students are expected to attend all classes. When notifying of an absence, a reason must also be given. Where a student is injured, they are expected to attend the class to observe. Students who do not attend regularly may be withdrawn from classes, sections of routines, or routines entirely. Students should not engage in external activities that may affect their ability to attend their classes. Attendance at compulsory rehearsals is compulsory. Where a student does not attend, they will be withdrawn from the group, class, and/or routine immediately. Attendance for ‘Elite’ rehearsals, performances and competitions is mandatory. When a competition or performance is missed, the student will be withdrawn from the routine, class and/or group immediately. ​ FEE POLICY All fees are inclusive of GST. Fees are advertised in the  information packs. Class fees are on a subscription basis and invoiced monthly. The full invoice must be paid, regardless of the number of classes the Student wishes to attend (or actually attends). There will be be no refunds, credits, or transfers if the full month isn’t completed. Class fees are due by the first of each month. Other fees are charged and due in a timely manner. Fees are not refundable nor transferable between students, family member, classes or months. Family discounts and multiple class discounts are available and can be viewed in the Information packs. Payments can be made using eftpos, credit card. Direct Debit plans are available for families. Where an invoice is 7 days overdue, the student will not be able to participate in classes. Their position in a class will be held for 2 weeks only. Accounts more than 30 days outstanding will be forwarded to a professional debt recovery agency with all debt recovery costs passed on to the parent/ guardian. All fees are non-refundable. This includes classes, workshops, events and other. LATENESS POLICY If a student is a no more than 5 minutes late to class, they expected to apologise to the teacher however they are still able to participate. The student will be reminded not to be late next time. Should the student be 5-10 minutes late, they are expected to apologise to the teacher. They may be asked to observe and take notes without physical participation, due to missing out on the classes introduction and/or warm up. Should a student be more than 10 minutes late, or cause a disturbance to the class with their lateness, they will not be permitted to participate in the class. It is appreciated that students/parents advise the office if they are aware that they will be late. Students who are regularly late to a class, may be advised to withdraw from the class. Where a student is too late to participate or attend a class, a refund or credit will not be provided. ANNUAL SHOWCASE COSTUME POLICY Costumes for the showcase will be measured, fitted and ordered by Starz Dance Centre. Costumes are designed by Starz Dance Centre. Costumes hire is included in your monthly fees. For some routines, students may be asked to provide their own costume. For example, a black top with jeans for Hip Hop. Each class requires one costume. Classes that do not perform in the Showcase, do not require a costume. To the extent permitted by law, costume costs are non refundable. Hired costumes must be returned to  as requested. Damaged or misplaced hire costumes will be charged to the parent. ELITE PROGRAM COSTUME POLICY Costumes will be measured, fitted and ordered by Starz Dance Centre. Costumes are designed by Signature Cheer & Dance Studio/ Starz Dance Centre. Costumes hire is included in your monthly fees. Costume cost $80 – $275 per costume if sold to the student. For some routines, students may be asked to provide their own costume. For example, a black top with jeans for Hip Hop. Each class routine requires one costume. To the extent permitted by law, costume costs are non refundable.. Hired costumes must be returned to  as requested. Damaged or misplaced hire costumes will be charged to the parent. ​ ANNUAL SHOWOFFS AND SHOWCASE POLICY The Annual Showoffs and Showcase are compulsory for students participating in dance classes. Allocated classes must attend a compulsory Rehearsal, in order to participate in the Annual Showcase. All students must attend a compulsory Dress Rehearsal, in order to participate in the Annual Showcase. Students must collect their costumes by the due date, in order to participate in the Annual Showcase. Students (under 18 years) who wish to or are required to participate in the Annual Showcase must have a parent or guardian sign the ‘Showcase agreement’ by the due date. To view the Showoff`s or Showcase performance, a ticket must be purchased. Audience members may only enter the stadium or auditorium with a purchased ticket. Tickets must be purchased promptly. Starz Dance Centre / Signature Cheer & Dance Studio are not responsible for families who miss out on purchasing tickets due to delay. UNIFORM POLICY The uniform set out by Signature Cheer & Dance Studio/ Starz Dance Centre is compulsory for all students, excluding Galaxy Level (adult)classes. The set uniform must be worn to all classes. Students, who do not wear the correct uniform to class, will not be able to participate in or observe the class. Uniform items that have been cut, are ripped or torn, or damaged are not permitted in class. Where the student cannot participate due to not being prepared with the correct uniform, the class will not be refunded or credited. Parents are strongly encouraged to name all items of uniform. All items of uniform are available Starz Dance Centre/ Signature CHeer & Dance Studio and local dance wear stores. Starz Dance Centre/ Signature Cheer & Dance studio items are only available from Starz Dance Centre/ Signature Cheer & Dance Studio. Second hand uniform items are also available to parents via the Facebook group, The Starz Dance Centre/ Signature Cheer & Dance studio logo is not to be affixed or printed to any garment without the written approval of Starz Dance Centre/ Signature Cheer & Dance studio. No jewellery may be worn with the exception of small studs. Hair is to be worn in a bun for Ballet classes, and tied up into a secure style for any other genre. All hair must be pulled away from the face. PARENT/GUARDIAN-STUDIO COMMUNICATION POLICY Parents/Guardians must have a valid email address and contact phone number. Important information, invoices and newsletters will be emailed to the parent, at the provided email address. It is the responsibility of at least one parent/guardian to read newsletters and emails that are sent from Starz Dance Centre/ Signature Cheer & Dance Studio, to keep informed. The Starz Dance Centre/ Signature Cheer 7 Dance studio website will include current information, available to parents and guardians. Communication involving children will be directed to the parent/guardian. Digital communication should be restricted to studio matters only. Digital communication must not offend, intimidate, humiliate or bully another person. Digital communication must not be misleading, false or injure the reputation of another person. PARENT-TEACHER COMMUNICATION POLICY Communication of concerns or queries must be directed to the  office. The appropriate staff member will be contacted and staff will then respond to the parent. Teachers are not available during or in-between class time to discuss matters or answer queries. Parents are encouraged to seek feedback and assessment of their child. The process to do so is to contact our office to request feedback. This can be done by calling us or emailing [email protected] or [email protected] Please do not request feedback more than once every 6 months, unless special circumstances are involved. Parents and teachers must not be seek access to each others profiles on social media platforms such as Facebook, Instagram etc. Parents and teachers must not communicate via email, phone or social media. All communication should be passed through Starz Dance Centre/ Signature Cheer & Dance studio. Parents and teachers are not to pass out private contact information. Indecent or inappropriate language or communication by either party must be reported to Starz Dance Centre/ Signature Cheer & Dance studio. STUDENT-TEACHER COMMUNICATION POLICY Students are encouraged to seek feedback and assessment from their teacher/ coach. Please understand that the teacher may not be able to dedicate class time to such conversations. Teachers will try their best to accommodate the student’s request or pass information through the  office. Students/ parents and teachers must not be communicate privately through social media platforms. Students and teachers must not communicate via private email or phone. All communication should be passed through Starz Dance Centre/ Signature Cheer & Dance studio or take place during class time. Students and teachers are not to pass out private contact information. Indecent or inappropriate language or communication by either party must be reported to Starz Dance Centre/ Signature Cheer & Dance studio. STUDIO LOYALTY, COMMITTMENT & COURTESY POLICY It is a conflict of interest to attend more than one studio. Students are not permitted to attend another dance studio or cheerleading gym as well as Starz Dance Centre/ signature cheer & dance studio without written permission from the Director. Students must obtain written permission to participate in external dance, tumbling, singing or acting classes or events. Where a student has permission from Starz Dance Centre/ Signature Cheer & Dance studio to participate in an external class, workshop or event, the parent/guardian must ensure that the students can still fulfill their Starz Dance Centre commitments. Students are permitted to dance and cheer at their Primary and Secondary schools, as long as these commitments don’t conflict with their Starz Dance Centre/ Signature Cheer & Dance studio commitments or restrict the student from being able to commit 100% to their Starz Dance Centre/ Signature Cheer & Dance studio commitment. Students may forfeit their enrolment at Starz Dance Centre if they participate in external events, without Starz Dance Centre / Sigfnature Cheer & Dance Studio permission. PHOTOGRAPHY/FILMING POLICY Students/Parents are not permitted to video or photograph classes, students or staff at anytime, unless given permission by the staff or individuals involved. Photo’s of children should not be posted on social media platforms without the permission of the parent/guardian. Annual showcase, performance and/or competition videos are not to be posted on public websites such as YouTube or Facebook, without Starz Dance Centre permission. Photography and filming of theatre performances is strictly prohibited. Starz Dance Centre/ Signature Cheer & Dance Studio may use photographs/videos of the students to promote the studio via flyers, website, social media and advertising. All students are required to sign a photo release form. This signed agreement is valid for 2 years. Staff are not to film, photograph a student without permission from Starz Dance Centre/ Signature Cheer & Dance studio. Staff are not permitted to share photographs or videos of students without the permission of Starz Dance Centre/ Signature Cheer & Dance Studio and the parent/guardian involved. Parent/Guardian permission is via the photo release form. HEALTH & SAFETY POLICY Starz Dance Centre/ signature Cheer & Dance Studio have set up and will maintain safe dance environments for their students. The studio flooring and equipment used enable and ensure safe dance practices. Appropriate emergency procedures exist and staff understand the procedures relevant to their location. Starz Dance Centre/ Signature Cheer & Dance Studio staff have the responsibility and authority to ensure that health and safety objectives are achieved. They will identify and eliminate unsafe acts, procedures, conditions, equipment, and hazards of all kinds. Behaviour from students, parents or visitors that may cause an unsafe environment, will not be tolerated. It is the responsibility of the student or parent/guardian to inform Starz Dance Centre/ Signature Cheer & Dance studio  of any prior or current illnesses or injuries prior to enrolment or prior to class. In the event of an injury, Starz Dance Centre/ signature Cheer & Dance studio  will administer First Aid treatment by a qualified first aider. If medical services are necessary and an ambulance required, the student/parent will incur the costs. Physical contact may be required. Parents/Guardians must be responsible for minors before and after class times. Starz Dance Centre/ Signature Cheer & Dance studio  will not provide supervision to minors outside of class time. Students are not to wait outside the premises. No student (under 18 years) is to wait outside or leave the Premises unaccompanied by a parent or guardian. Starz Dance Centre/ Signature Cheer & Dance studio  MUST be notified of any allergies that a student may have. Starz Dance Centre will not be held responsible for allergic reactions outside of class time, however first aid will be provided. Emergency evacuation maps are located around the premise. Fire extinguishers, fire hose reels and fire blankets are located within the premises. Any student who has been diagnosed by a Medical Practitioner as being at risk of anaphylaxis should bring an EpiPen to class and leave it with their teacher/ coach, labelled with their name. This EpiPen will be administered by a first aider if required, under the instruction of 000 staff if an emergency arises. FOOD, DRINK, ALCOHOL AND DRUG POLICY Food and/or drink is not permitted in the classrooms, with the exception of a water bottle. Food and/or drink must only be consumed in the allocated waiting areas or break rooms. Starz Dance Centre request that nuts are not brought on the premises, however cannot ensure that the premises is ‘nut free’. Starz Dance Centre is a smoke free environment and no smoking is permitted within the studio buildings or carparks. The possession or consumption of illicit or non-prescribed drugs or alcohol is not acceptable at any time. Parents, students, volunteers and/or employees must not arrive at Signature Cheer & Dance Studio or any event representing Starz Dance Centre, impaired by the effects of illicit drugs or alcohol. INJURY / FIRST AID POLICY Where an injury occurs, the student will receive treatment from a qualified first aider. Physical contact may be required. In the situation where an ambulance is required, an ambulance will be called by Starz Dance Centre. The parent will incur these costs. Where an injury occurs, the students parent/guardian will be contacted by Starz Dance Centre using the contact information given on the students registration form. It is the responsibility of the student/parents to notify Starz Dance Centre of any previous or current injuries. Any injury sustained whilst training or performing in a competition or promotion will be the responsibility of the student/parent. No costs will be incurred by Starz Dance Centre. Injuries that occur on the premises will be recorded on the Incident report form. Students who do not participate in classes due to injury may be prohibited to perform at an event or attend an event. Students enrolled in the Elite program must attend and observe class when injured and unable to physically participate. BEHAVIOUR / CONDUCT POLICY Starz Dance Centre does not tolerate swearing, indecent or disrespectful language, defamatory comments, or indecent or disrespectful conduct from students, parents/guardians, family members, or visitors. Any individual who demonstrates any of the above will be asks to withdraw from Starz Dance Centre immediately. This behaviour includes at the Premises or outside of the Premises, social media or on the internet. Negative communications between parents and/or students will not be tolerated by Starz Dance Centre. Where negative communications take place, the parents and students involved will be asked to withdraw from Starz Dance Centre immediately. This includes at the Premises or outside of the Premises, social media, or on the internet. Any person who does not comply with Starz Dance Centre Terms and Conditions will forfeit their position at Starz Dance Centre and, to the extent permitted by law, will not be entitled to refund. BULLYING POLICY ​The following will not be tolerated in person, via email, via text messaging or via the internet; Verbal abuse or shouting, Physical Abuse, Excluding or isolating a person, Psychological harassment, Humiliating a person through sarcasm, criticism or insults, Ignoring or belittling a person’s contribution or opinion. Where any persons feel that they are the victim of bullying, they should discuss the matter directly with the person/people concerned and request an end to the behaviour. Should this approach fail or be inappropriate, the victim can contact the Starz Dance Centre office for assistance is resolving the matter. PHYSICAL CONTACT POLICY Physical contact between a teacher and student may be required to demonstrate, correct or assist with dance or tumbling movements. In the event of an injury, physical contact may be required between a First Aider and injured student or visitor. Any inappropriate or indecent physical contact between staff, students or visitors of Starz Dance Centre must be reported immediately. CANCELLATION POLICY If WE (Starz Dance Centre) have to cancel a class, participants will be notified in advance and fees paid will be credited. No refunds or credits will be given for cancellations due to weather related incidents. If a student/parent cancels a class, there will be no refund or credit given. WITHDRAWAL POLICY Where a student wished to withdraw from a class or from Starz Dance Centre entirely, written notice is required. There will be no refunds or credits for withdrawal from classes. Classes are invoiced monthly and 30 days written notice of withdrawal is required. Withdrawal policies for Starz Elite programs are outlined in the Elite information packs. EMERGENCY EVACUATION PROCEDURE In case of an emergency staff will alert all persons with the sound of a whistle. Staff will direct and advise all persons to move safely to the nearest exit Staff will then direct all persons to the muster point at the front of the studio, or an alternative safe area. SOLO/DUO/TRIO COMPETITION POLICY Private lessons to prepare competition work are available to students. Students may representStarz Dance Centre in solos, duos and/or trios, as selected by Starz Dance Centre. Choreography is to be taught by Starz Dance Centre staff only, at the Starz Dance Centre premises. All choreography, music, and costume designs belong to Starz Dance Centre and cannot be used without written permission. Students must enrol in Starz Dance Centre group class of the solo/duo/trio style to be eligible for that routine. For example, a student must be enrolled in group Jazz at Starz Dance Centre to undertake a Jazz solo. Students must enrol in private singing lessons to pursue singing solos/duos/trios or song & dance solos/duos/trios. Students are required to undertake a regular monthly private lesson of at least 20 minutes per class, to learn, improve and maintain the standard of their routines. ‘Choreography lessons’ may also be available to learn new routines. Students are eligible to enter competitions during the year, at the approval of Starz Dance Centre. Students are not permitted to miss Starz Dance Centre classes, rehearsals or events due to a solo competition. Costumes are to be organised by the parent. Parents are to seek out designs from the choreographing teacher during the allocated private lesson time. Costume must then be approved by the director prior to being worn. Students/parents are responsible for providing music at competitions. Please request your music by providing a USB memory stick. GRIEVANCE POLICY A grievance is a real or perceived cause for complaint. Starz Dance Centre acknowledges that open communication and feedback are crucial elements of a satisfying and productive environment. All effort will be made to solve problems informally before presenting them in writing as a formal grievance. Students can be guaranteed that they will not be disadvantaged by the use of such procedures whether decisions are found for or against their grievance. The first step to raising a complaint should be with the admin staff. Should you not be satisfied, a formal avenue can be taken. To raise a formal complaint, your complaint must be put in writing and dated. All formal avenues for handling of grievances will be fully documented. All complaints and questions will receive thoughtful consideration and will be discussed with the individual who raises them. Discussions held are confidential. At any time, the student or parent have the right to withdraw their grievance. It is requested this is dated and put in writing. PARKING POLICY For the safety of our students, staff, and visitors, we ask that all those attending Starz Dance Centre comply with the following: Be considerate of the nature of Starz Dance Centre and that it involves a large proportion of children. Please allow extra care when in the car park. Please park in the allocated car parks. Where neighbouring businesses are not open for business, patrons may park in their car parks. Please only park in marked car park spaces. Please DO NOT block the driveway at any time. Please DO NOT park in the staff carparks ​ CHILD SAFE POLICIES Download Starz Child Safe Commitment Starz ChildSafe Code of Conduct ​ ENVIRONMENTAL POLICY Starz Dance Centre aims to be an environmentally responsible provider of cheerleading, dance and performing arts training and classes and attempt to minimise our environmental impact in the following ways: Build environmental awareness amongst our employees and students. Establishing appropriate office based systems for resource reuse and recycling Meeting all relevant environmental legislative and requirements​ Continually reviewing our environmental management and performance Striving to lead by example, encourage best practice and drive sustainable outcomes VIEWING WINDOW POLICY Viewing windows are closed for all private lessons, competition classes, exam classes, adult classes and rehearsal classes. For all other classes, viewing window`s will be open for the first week of the year and then closed to avoid distraction. ​ MAKE UP CLASS POLICY Students may request a ‘make up class’ if they miss their weekly scheduled class. Make up classes requests must be forwarded via email to Make up classes are only available if taken within the same term as the missed class. Maximum of ONE make up class per student, per term Make up class times will be allocated by Starz Dance Centre, if places permit.

The following policies are provided by Signature Cheer & Dance Studio/ Starz Dance Centre, these are in addition to (and do not supersede) the privacy policy of Class Manager.

---

SIGNATURE CHEER & DANCE STUDIO/ STARZ DANCE CENTRE PRIVACY POLICY 1. GENERAL 1.1 The products and services are provided, and the website (http://www.signaturecheerdancestudio.com.au/ www.starzdancecentre.com.au) is operated, by Signature Cheer & Dance Studio/ Starz Dance Centre (we, us or our). 1.2 We are bound by the Australian Privacy Principles set out in the Privacy Act 1988 (Privacy Act). Your privacy is very important to us and we will always act to protect your personal information. We take this responsibility seriously and are very careful about how and when your personal information is collected, used and shared. 1.3 By using, browsing or accessing the site, you indicate that you have read, understood and accept this Privacy Policy and you agree to abide by it. Access to our products, services or site is conditional on your approval of this Privacy Policy and you agree that your use of our products, services or site implies your consent to the terms of this Privacy Policy. 1.4 We do not wish to collect information about visitors which is sensitive information as defined under the Privacy Act. We are committed to the protection, privacy and security of your personal information and we have developed this Privacy Policy in line with the Australian Privacy Principles in the Privacy Act. 1.5 This Privacy Policy applies in general terms to the collection, storage, use and disclosure by us of your personal information, how you may access personal information that we keep or complain about a suspected privacy breach. 2. WHAT PERSONAL INFORMATION DO WE COLLECT? 2.1 We collect and use personal information from students, parents, guardians or visitors of our site, or any other individual who interacts with us, including information or opinions which are reasonably capable of identifying individuals, whether or not such information is true or recorded in a material form (Personal Information). The type of Personal Information that we collect and use depends on the type of dealings that you have with us and includes the following non-exhaustive list: (a) name; (b) date of birth; (c) address; (d) mobile and telephone number; (e) fax number; (f) email address; (g) occupation; (h) information about the goods or services you have ordered (including how they are to be used); (i) information from enquiries you have made; (j) communications between us; (k) financial information (such as credit card and bank account details); (l) method of payment; (m) information about your dance, singing or acting preferences; (n) information about any injuries, accidents or incidents you had and have reported to us; (o) medical details; (p) information about your costume and uniform sizes; (q) photographic and audio images and/or audio or visual recordings taken of you; (r) any additional information required for user authentication processes. 3. COLLECTING YOUR PERSONAL INFORMATION 3.1 Methods of collection (a) We will collect Personal Information about you in a variety of ways, including through your use, or orders, of our products and services (and our records thereof); when you visit our premises onsite, contact us with a query or request, complete the Registration Form, any agreements for our products or services, participate in surveys, competitions or promotional events; from third parties (including our related bodies corporate, business partners and service providers, credit reporting bodies, wholesale or other customers, and your representatives); and from publicly available sources of information. The Personal Information collected by us will track your use, or enhance your use, of the foregoing and assist us in providing a better service. (b) By providing your Personal Information to us, you acknowledge that you are authorised to provide such information to us. (c) We may collect Personal Information about you for our related bodies corporate, business partners and service providers and when you request information about products and services. We will only collect Personal Information that is necessary for one or more of our functions or for the purpose disclosed to you. 3 3.2 Collection notices (a) Where we collect Personal Information directly from you, we will take reasonable steps to notify you of certain matters in a collection notice. We will do this at or before the time of collection, or as soon as practicable afterwards. (b) Collection notices may provide more specific information than this Privacy Policy in relation to particular collections of personal information. The terms of this Privacy Policy are subject to any specific provisions contained in collection notices and in the terms and conditions of particular offers, products and services. We encourage you to read those provisions carefully. (c) Where we collect information about you from your authorised representative, we will take reasonable steps to make sure that you are made aware of the collection. (d) If you provide to us Personal Information about someone else (as their authorised representative), we rely on you to inform them that you are providing their Personal Information to us and to advise them that we can be contacted for further information. You must take reasonable steps to ensure the individual concerned is aware of and consents to the various matters detailed in this Privacy Policy, including the fact that their Personal Information is being collected, the purposes for which that information is being collected, the intended recipients of that information, the individual's right to obtain access to that information, our identity, and how to contact us. Where requested to do so by us, you must also assist us with any requests by the individual to access or update the Personal Information you have collected from them and provided to us. 4. USE OF YOUR PERSONAL INFORMATION 4.1 We use your Personal Information for the purposes for which the information is collected. 4.2 We use your Personal Information to provide our products, services and website to you. We also use it to improve or develop our products, services and website, to operate, maintain, test and upgrade our systems and to notify you of opportunities that we think you might be interested in. 4.3 We may provide your Personal Information to our related bodies corporate, business partners, service providers, third party contractors, agents or suppliers and authorised third party service providers who perform functions on our behalf, such as marketing and analysis organisations, costume suppliers and fitters, photographers and videographers, financial and credit card institutions in order to process any payments, hosting companies, web developers, internet service providers, customer service providers, customer support specialists, fulfilment companies, external business advisors (such as auditors and lawyers), research and data analysis firms (Authorised Affiliates). In all circumstances where your Personal Information is disclosed, we will ensure that these third parties undertake to protect your privacy. 4.4 We may also use your Personal Information to: (a) provide or deliver our products and services to you; (b) administer and manage our products and services; (c) inform you about our site, goods, services, offers, competitions, promotions, events, sweepstakes, surveys, questionnaires or in order to provide the product or service you have requested, or other matters which we believe are of interest to you; (d) charge and bill you for the use of our products and services; (e) customise the advertising and content on our website and to contact you about specials deals; (f) provide offers that are of greater interest or benefit to you; (g) share with Authorised Affiliates; (h) verify your identity; (i) conduct creditworthiness checks; (j) conduct fraud-checking; and (k) perform research and analysis. 4.5 We may disclose Personal Information to an Authorised Affiliate and they may in turn provide us with Personal Information collected from you. 4.6 Our Authorised Affiliates may be located both in and outside Australia. In particular, as at the date this Privacy Policy was most recently updated, your Personal Information may be disclosed to recipients in Australia only. If you subsequently decide that you do not wish to receive information from them you may let us know by contacting [email protected] 4.7 Prior to the disclosure of Personal Information to a person overseas, we will take such steps as reasonable in the circumstances to ensure that the overseas recipient treats your Personal Information securely and otherwise complies with the relevant Australian Privacy Principles in relation to the Personal Information. 5. STORAGE AND SECURITY OF YOUR PERSONAL INFORMATION 5.1 Your Personal Information may be stored in storage facilities (owned and operated either by ourselves or our services providers) in hard copy or electronic format. We will use our reasonable endeavours to store your Personal Information securely and tomake our sites and storage facilities as secure as possible against unauthorised access. We want you to feel confident in dealing with us on the internet. 5.2 We will use our reasonable endeavours to protect and maintain the security of your Personal Information. Our officers, employees, agents and third party contractors are expected to observe the confidentiality of your Personal Information. 5.3 Despite our reasonable endeavours, we are unable to ensure or warrant the security of any Personal Information transmitted to us. Accordingly, all Personal Information disclosed by you to us is at your own risk and we are not liable for any unauthorised access to and disclosures of the Personal Information. 5.4 If we determine that Personal Information is no longer needed for any purpose, we will take reasonable steps to destroy or permanently de-identify that Personal Information, unless we are required by law or a court or tribunal to retain the information 6. DISCLOSURE OF PERSONAL INFORMATION 6.1 We may disclose any information, including Personal Information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process, governmental request or industry code or standard. We may also exchange information, including Personal Information, with other companies and organizations for credit fraud protection and risk reduction. 6.2 We may retain certain of our Authorised Affiliates to perform functions consistent with our Privacy Policy on our behalf. Such third parties may be provided with access to Personal Information needed to perform their functions, but may not use such information for any other purpose. 6.3 We may disclose your Personal Information to third parties who provide services to us, including organisations and contractors that assist us with the purposes for which we use your Personal Information. These services include customer enquiries, installation, maintenance and repair services, mailing operations, billing and debt recovery functions, and market research. 6.4 In the event of a merger, acquisition or sale of the whole or part of our business or assets, we reserve the right to transfer your Personal Information as part of any such transaction. As such, individually identifying information of our members may be one of the assets sold in connection with that transaction without notice to you or your consent. However, your Personal Information would remain subject to this Privacy Policy. 7. DIRECT MARKETING 7.1 Where we have your express or implied consent, or where we are otherwise permitted by law, we may use your Personal Information to send you information about the services we offer, as well as other information. We may send this information in a variety of ways, such as by mail, email, SMS, telephone, social media or by customising online content and displaying advertising on our websites. 7.2 These communications may continue after you cease acquiring any products or services from us until you opt out: (a) by contacting us by writing to Privacy Officer or by email to [email protected]; (b) by calling us; (c) by using the unsubscribe facility that we include in our commercial electronic messages (ie email or SMS) to opt out of receiving those messages. 8. LINKS TO OTHER SITES FROM OUR SITE 8.1 Although our site may contain hyperlinks or banner advertising to or from external websites, those websites are not subject to our privacy standards, policies and procedures. We recommend that you make your own enquires as to the Privacy Policies of these third parties. 8.2 We are in no way responsible for the privacy practices of these third parties. 8.3 This Privacy Policy applies only to the information we collect on our site. 9. DISCLAIMER 9.1 We will not disclose your Personal Information to any third party (other than our Authorised Affiliates) without your consent in writing, unless otherwise required by law or permitted herein, or unless such disclosure is reasonably necessary in our opinion to protect our rights or property, to avoid injury to any person or in order to ensure the proper functioning of our site. 9.2 This Privacy Policy only addresses the use and disclosure of information we collect from you via our site or as otherwise permitted in this Privacy Policy. The use of your Personal Information by the afore mentioned third parties is governed by the privacy policies of such parties and is not subject to our control. 9.3 Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our website; any transmission is entirely at your own risk. 9.4 We will advise you at the first reasonable opportunity upon discovering or being advised of a security breach where your Personal Information is lost, stolen, accessed, used, disclosed, copied, modified, or disposed of by any unauthorised persons or in any unauthorised manner. 10. COOKIES AND IP ADDRESSES 10.1 A cookie is a piece of data that enables us to track and target your preferences. We may use cookies to enable us to identify you as a return user and personalize and enhance your experience and your use of our website. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to warn you before accepting cookies. If you have set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. If you reject our cookies, you may still use our website, but you may be limited in the use of some of the features and this may affect the functionality of our website. 10.2 We use cookies to help us improve our service to you when you access our website and to ensure that our website remains easy to use and navigate. We may also use IP addresses to analyse trends, administer our websites, track traffic patterns, and gather demographic information for aggregate use, as well as in combination with your Personal Information for credit fraud protection and risk reduction. 11. ACCESS TO INFORMATION COLLECTED BY US 11.1 We will use our reasonable endeavours to keep your Personal Information that we collect accurate, up-to-date and complete. 11.2 If you wish to access any of the Personal Information which we have collected about you, or would like to request that any errors in that information be corrected, you may contact [email protected] so that we can consider and respond to your request. We may apply an administrative charge for providing access to your Personal Information in response to a request. 11.3 We will use our reasonable endeavours to provide a complete list of your Personal Information within 21 days of receipt of your enquiry. We reserve the right to charge a reasonable fee for this service to meet our reasonable costs in providing you with details of the information we hold about you. Proof of identity may be required before such information will be provided. 12. CONSENT 12.1 You acknowledge and agree that we, our Authorised Affiliates and each of their officers, employees, agents and contractors are permitted to collect, store, use and disclose your Personal Information in the manner set out in this Privacy Policy and in accordance with the Privacy Act. 13. CHANGES TO THE PRIVACY POLICY 13.1 We may amend this Privacy Policy from time to time. The current version of our Privacy Policy will be posted on our site and a copy may be obtained Privacy Officer]. 13.2 Your continued use of our products, services or site following any such amendment will be confirmation of your acceptance of the amendments. We reserve the right to modify this Privacy Policy at any time, so please review it frequently. 14. FURTHER INFORMATION 14.1 Further information about Privacy law and the Australian Privacy Principles is available from the Office of the Australian Information Commissioner’s website www.oaic.gov.au. 15. RESOLVING YOUR PRIVACY ISSUES 15.1 If you have any issues you wish to raise with us regarding the way we have handled your Personal Information, or would like to discuss any issues about our Privacy Policy, please contact our Privacy Officer directly by writing to Privacy Officer or by email [email protected] or [email protected] or by calling them please provide our Privacy Officer with full details of your complaint and any supporting documentation. 15.2 Our Privacy Officer will endeavour to: (a) provide an initial response to your query or complaint within 10 business days, and (b) investigate and attempt to resolve your query or complaint within 30 business days or such longer period as is necessary and notified to you by our Privacy Officer.