State Soccer (referred to as "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our services or providing us with your personal information, you consent to the collection and use of your personal information in accordance with this policy.
1. Information We Collect
We collect the following types of information in order to provide our services effectively:
Personal Information: When registering for events or programs, we collect personal details, including your child's name, date of birth, medical conditions (if reported by the parent/guardian), emergency contact information, and other details relevant to their participation in our programs.
Parent/Guardian Information: When registering a child, we collect personal details of the parent/guardian, including name, contact details, and relationship to the child.
Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, and device information, when you interact with our website.
Sensitive Information: In some cases, we may collect sensitive information, such as details about a child’s medical conditions or allergies, provided by the parent/guardian.
2. How We Use Your Information
We use the information we collect to:
Provide Services: Process registrations for events, leagues, and programs, including ensuring your child’s safety by reviewing any reported medical conditions or allergies.
Communication: Contact you regarding your child's participation, send updates about upcoming events, and provide important notifications related to the program.
Health and Safety: Use medical information to ensure we can respond appropriately in case of an emergency or to accommodate any health-related needs.
Improve Our Services: Analyse and improve the content, functionality, and user experience of our website and services.
3. Sharing Your Information
We will not share your child’s personal information with third parties except in the following circumstances:
Service Providers: We may share personal information with third-party service providers who assist us with processing registrations, managing events, or providing customer support. These providers are bound by confidentiality agreements and can only use the information for the specific services they provide to us.
Legal Compliance: We may disclose personal information if required by law, such as in response to a subpoena or other legal obligations.
Emergency Situations: In cases where your child’s health or safety is at risk, we may share relevant health information with medical professionals or emergency contacts.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity, but the terms of this Privacy Policy will still apply.
4. Data Security
We take the security of your personal information very seriously and implement appropriate measures to protect it. This includes limiting access to personal information to authorised personnel. However, please be aware that no system can be completely secure, and we cannot guarantee the security of your personal data.
5. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies on our website to improve your experience. Cookies help us remember your preferences, analyze usage patterns, and personalize the content you see. You can adjust your browser settings to reject cookies, but this may affect your ability to use certain features on our website.
6. Accessing and Correcting Your Information
You have the right to access and correct any personal information we hold about you or your child. If you would like to request access to, or correction of, personal information, please contact us using the details provided below.
7. Overseas Disclosure of Personal Information
We may engage third-party service providers located overseas to help us deliver our services. If we transfer personal information outside of Australia, we will ensure that the recipient complies with Australian privacy standards, including taking steps to protect your child’s personal information.
8. Data Breach Notification
In the event of a data breach that is likely to result in serious harm to you or your child, we will notify you as soon as practicable. We will also report the breach to the Office of the Australian Information Commissioner (OAIC) as required by law.
9. Children’s Privacy
We take extra care when collecting and handling personal information of children. Personal information, including medical details, is collected from the parent/guardian upon registration. This information is used exclusively to ensure the child’s safety during our programs.
We do not knowingly collect personal information from children under the age of 13 without the consent of a parent or guardian.
If you are a parent or guardian, you can review and request changes to your child’s information at any time by contacting us.
10. Your Choices
Marketing Communications: If you no longer wish to receive marketing communications from us, you can opt-out by clicking the "unsubscribe" link in our emails or by contacting us directly.
Access and Updates: You have the right to access and update your child’s personal information at any time. To make such requests, please contact us.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any updates will be posted on this page, and we will revise the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or wish to access or correct your personal information, please contact us.