Terms and Conditions

STEREN SCHOOL OF BALLET TERMS AND CONDITIONS

 

TERMLY FEES

1.    Fees cover one full term. Discounts or refunds will not be given for classes missed by the pupil, unless explicitly arranged with the Principal.

2.    Invoices are expected to be paid at the time of enrolment. If a student is automatically enrolled, then payment is expected by the date shown. A late payment fee of £10 will be added each week a payment is late.

3.    If you do not receive an invoice, please advise the Principal.

4.    The only method of payment is via online bank transfer / BACS or instant payments via Apple Pay, Google Pay or card payments. All classes are paid and booked for through Classmanager.       

5.    All fees are non-refundable. If a pupil has a long-term illness or injury, fees may be refunded at the Principal’s discretion. This does not include minor illness or holidays taken during the term.

CLASSES AND ATTENDANCE

6.     On the rare occasion that a class is cancelled, it will be rescheduled, or a dancer may be asked to attend the same level class on a different day of the week. If this is not possible, any fees already paid for the scheduled class will be subtracted from the next term’s fees.

7.    Steren will not be held responsible for classes cancelled for circumstances beyond Steren’s control.

8.    Students must be on time to class and be picked up on time.

9.    Any child left unattended at the end of their class will be kept inside the classroom with the teacher until they are picked up and watch the next class. If this is the final class, then students will wait with the teacher until picked up. Their emergency contact will be contacted.

10.   Students will be dropped outside the studio with guardians waiting until the children are picked up. At Penzance YMCA guardians are welcome to stay in the café. At Evolve and St Day guardians are asked to leave.

11.  No guardians will be allowed to wait inside venues, with exception of YMCA Penzance.

12.   All classes run back-to-back on the timetable with a 15-minute gap between Reach for the Stars Classes. Students must arrive ready to start their class

LEAVING AND ENROLLING

Students attending our Royal Academy of Dance classes will automatically be enrolled each term, if they would like to leave Steren then half a terms notice must be given to risk not being charged. If notice is not given in time then charges still apply. All other classes are enrolled termly. Priority booking will be given to all current students, after the period of priority booking is closed spaces are not guaranteed for current students.

 

 

CORRECTIONS

13.  Dancing is a physical skill and to help and facilitate the student’s learning, the teacher may physically guide a movement by touch. This will be in a professional manner and the intention of the contact will be made clear. Please contact the Principal if you have any queries about this.



UNIFORM

14.  We ask all students to wear the recommended uniform for each class. The uniform ensures the discipline of ballet and dance is withheld, safe dance practise is practiced, and students feel comfortable and elegant. Uniforms can be ordered through your Classmanager portal, please contact Miss Jessica with any questions on [email protected]

15.  Footwear is required for all classes apart from Creative Contemporary.

16.  Hair should always be off the face and neckline, neat and tidy. Shorter hair should be held back securely with clips and/or a hair band. Bun kits are available to purchase.

17.  For safety reasons, jewellery must not be worn in lessons.

18.  Pointe shoes are NOT to be purchased unless told by the Principal where advice and guidance will be given.

19.  Split sole ballet shoes are not to be worn until students are advised otherwise.

20.  If our uniform does not accommodate any religious beliefs or requirements, then please contact Miss Jessica


EXPECTED BEHAVIOUR AND ETIQUTE OF STUDENTS AND CUSTOMERS

21.  No food or drink should be brought into class with exception of water.

22.  Students and guardians /carers are expected to demonstrate mutually respectful behaviour to teaching staff, fellow students, and the halls. Poor behaviour will not be tolerated and may result in the student being asked to leave Steren


HEALTH

23.  Please notify the Principal of any medical issues or learning difficulties that may affect your child’s learning, we believe every dancer has a chance to shine.

24.  Any injuries should be discussed with the teacher prior to or at the beginning of class.


EXAMINATIONS OR EQUIVALENTS

25.  Steren School of Ballet offers examinations, presentations, and Class Awards for the RAD syllabus. Entry for any examination, presentation or class award is a decision made by the Principal and class teacher. Guardians /Carers and students will be informed when an examination is necessary.

26.  Examinations, Presentations and Class Awards are not compulsory.

27.  Students wanting to participate in examinations must attend extra exam lessons a term before their examination (further details will be available upon invitation to take the examination).

LOST PROPERTY

28.  Students are responsible for their own property and bring items at their own risk. Steren School of Ballet does not accept responsibility for any items lost or stolen.

WATCHING CLASSES

29.  Guardians  are not permitted to watch the classes, as this can be distracting for pupils, unless agreed with Principal due to personal circumstances.

30.  If watching a class upon invitation, guardians  are asked to refrain from talking and to turn mobile phones to silent. No photos can be taken by guardians  or carers. Photos can be taken at the end of any demonstration class.

PHOTOGRAPHY

31.  We may wish to take photographs or videos of our students for advertisement of Steren. The use of these can include our website, social media and printed material. When signing your dancer up to Classmanager please tick yes/no to photo consent. Please see our Safeguarding Policy for more information.

 

DATA PROTECTION

32.  All invoices and other materials will be presented via email and through Classmanager. Please ensure our emails do not go into your Junk Mail.

33.  When signing up to our system with your details, we promise to keep them secure and not share them with a third party.

34.  We may use your data to contact you in relation to;

·     News updates about Steren  

·     Information relating to lessons/exams/show details

·     Invoicing

·     Emergency notifications (such as changes to planned lessons, cancellations etc.)

·     Records of invoices paid and outstanding (and any agreed payment terms)

·     Any other information relevant to Steren and your/ your child’s lessons and progress.

In addition, we will use any data relating to medical conditions to ensure that we are able to provide a safe environment for you/your child.

 

 

35.  By agreeing to these Terms and Conditions you agree that:

·     Steren School of Ballet sending information that is relevant to you/your child's dance education by phone, email, text, and written communication.

·     Steren School of Ballet holding and processing data in relation to your/your child’s medical condition.

Please note that you may withdraw this consent at any time by notifying Miss Jessica

36.  The Principal should be notified of any change in contact details and/or health issues.

 

OTHER

37.  The timetable may be subject to change. Guardians /carers will be notified of any changes.

38.  Dancing is a physical activity and contains a certain amount of risk. Students taking part in any of our classes or events run by Steren School of Ballet do so at their own risk.

39.  If students and/or guardians  break the terms and conditions, they may be asked to leave by the Principal and no refund given.

40.  Any queries and complaints should be addressed to the Principal only.

41.  Our Safeguarding and Code of Conduct is available on request. Please contact the Principal for more information.