Terms and Conditions

This is part of your agreement when joining Dancescape Studios/Streetz Ahead Dance Academy. Membership is open to all subject to the following conditions:

• Dancescape Studios/Streetz Ahead Dance Academy accepts no responsibility for loss or damage of personal belongings while on the premises.
• Dancescape Studios/Streetz Ahead Dance Academy accepts no liability for any injuries sustained whilst participating in a class or on the premises.
• Dancescape Studios/Streetz Ahead Dance Academy Staff must be notified of any changes to the information provided on the Booking Form.

Staff/teachers:

All staff, including cover teachers (who may be brought in at short notice), are qualified, experienced and DBS checked. Volunteer class assistants and trainees on placements are all DBS checked. There is always a first aider on site.

Supervision while on site: 

Students must ensure they always get full permission from staff prior to leaving class. Toilet breaks will be supervised by either a member of staff or class facilitator and students will always be supervised whilst on site.

Behaviour: 

Racist, sexist and other offensive language and behaviour is not tolerated, and we reserve the right to terminate membership without notice, the final decision being undertaken by the Board of Directors. Behaviour of staff, parents and students must always follow our code-of-conduct.

Please note that under no circumstances are pets allowed on school premises due to Health and Safety reasons.

Shows: 

Parents/carers will be invited to one show per year. Parents/carers are not permitted to watch class otherwise. (If a child is new or particularly unconfident, parents/carers may be allowed to sit in during the first class at the Site Managers discretion). Dancescape Studios/Streetz Ahead Dance Academy provides costumes and props for shows where possible, but parents may be asked to provide basic accessories and basic costume if required.

Emergency contact number: 

Dancescape Studios/Streetz Ahead Dance Academy emergency mobile phone is kept with the Site Manager. The number will be given out upon registration and must only be used if there are problems regarding the collection of children. Do not ring the office as there may not be anyone there.

Food: 

Chewing gum/ fizzy drinks are strictly forbidden on the premises. No food is to be eaten in the studio.

[IF APPLICABLE]: Please bring a quick, light snack and drink with you.

Uniform:

This is basic but essential and gives the students a sense of belonging, a sense of ritual and sense of dressing for something important – their class however is not copulsory unless performng at events. Appropriate clothing as below is necessary for health and safety and child protection:

Students must not wear their school uniform to any class – Dancescape Studios/Streetz Ahead Dance Academy is not a school and wearing the correct Dancescape Studios/Streetz Ahead Dance Academy clothing gives a sense of belonging, allowing all to feel equal, healthy and safe.

• All t-shirts, shoes and bags must be clearly labelled – lost property is donated to charity at the end of every term.
• Strictly no jewellery – no hanging earrings (earrings are very unsafe during physical activity).
• Hair must be tied back from the face for all classes.
• SECOND-HAND SHOES and CLOTHING for sale: there is often a good selection of second-hand clothing and shoes which can be bought at a greatly reduced rate including tap and ballet shoes.
  
  DONATIONS OF DANCE CLOTHING: We welcome donations of dancewear that are in good condition and can be re-sold at a small price or lent to students.

Most Dancescape Studios/Streetz Ahead dance Academy Classes:

• Top: Dancescape Studios/Streetz Ahead Dance Academy T-shirt.
• Bottom: Tracksuit bottoms or leggings. No jeans or trousers, skirts or dresses are to be worn to any class.
• Shoes: Correct style shoe for class- Trainers for Street, Ballet shoes for Ballet , Tap shoes for Tap and jazz/plimsoles for Jazz. Strictly no outdoor shoes to be worn in the studio only clean footwear, No school shoes,crocs or sandals are allowed. Tumbling, Street Dance and Breakdancing students can wear trainers.

Ballet: 

• Girls: leotard, short socks/tights, pink/nude/skin tone ballet slippers. Practice skirts may also be worn. Cardigans/Jumpers in a matching or complementary colour to the leotard may be worn in colder months. Please no tutus for class – these can be worn in shows and demonstrations!
• Boys: white t-shirt or vest and black or navy shorts, short socks, black ballet slippers.
• RAD Ballet: RAD approved uniform is required for exams.

Attendance: 

Children must arrive and be collected promptly. It is very important that children arrive in time for their classes, preferably 5 minutes before the start. This allows the group time to settle from the moment the class starts. Latecomers will have to wait outside until an appropriate time to join the class. Children arriving after 15 minutes may be refused admission, as this may disrupt the professional attitude to classes we aim to foster.

Where possible Dancescape Studios/Streetz Ahead Dance Academy will aim to let people know of any changes in venue or class time at least one week ahead of schedule.

Absence:  If absent please contact to let us know. Refunds are not given for absence.

Child Collection: 

Dancescape Studios/Streetz Ahead Dance Academy TEACHER POLICY AND PROCEDURE FOR YOUR INFORMATION

Teachers must ensure that each child has left a session with an adult or older child (agreed in advance with parent). It is the parent/guardian’s responsibility to ensure the child is collected punctually at the end of the class or session. Should a parent/guardian not turn up to collect a child on time – this is the procedure to follow:

• Inform [Staff Member] who will contact the parent/guardian.
• If the [Staff Member] is not available, contact the office and or [Staff Member].
• If the office is closed, ask the child to contact the parent/guardian immediately.
• If the child cannot call the parent/guardian, contact the parent/guardian directly to arrange collection.
• If the parent/carer is not reachable, and you must leave, the emergency procedure is as follows:
• Leave a message with the parent and contact the entire Dancescape Studios/Streetz Ahead Dance Academy Management Team with all the information. Wait until another member of the team can arrive.
• If the parent/guardian is not reachable and there is no family member/adult available, you must take the child to the nearest police station. This will Waltham Abbey or Woodford depending on class, Telephone 101. Inform the police of all contact details for the parent/guardian and notify the entire Dancescape Studios/Streetz Ahead Dance Academy Management Team as above. Leave a message for the parent/guardian to say where the child will be.

Booking:

Dancescape Studios/Streetz Ahead Dance Academy does not provide drop-in classes for children and young people on all term time courses. All courses must be booked in advance. New students may join courses during the term subject to availability and authorisation of the Dancescape Studios/Streetz Ahead Dance Academy management team. If there are no spaces on a requested course when booking, then we will will aim to provide an alternative option where possible.

Waiting List: 

Members on the waiting list will be contacted in order of the list. If members are unavailable then a message will be left, failure to respond will result in the next member being contacted.

Priority Booking: 

A priority booking period for current students will take place for two weeks before general booking opens. Those wishing to continue should register during the priority booking period to secure their places in the next term’s courses. If any current students have not registered during this time, one attempt to make contact will be made to determine whether the student is continuing before offering the place to someone else.

Placement Priority on Courses:

• Current Students continuing in same course
  Current students changing courses and additional courses
• Siblings of current students
• Waiting lists of new students

Payments

Full payment must be received in advance/ the first week to confirm a place.

For all current students, courses must be registered in advance. Payment can be made up until the last day of the previous term to guarantee the place. If payment for registered places is not received by this time and the office hasn’t been contacted in advance, then the place will be offered to another student using the priority listed above.

It is Dancescape Studios/Streetz Ahead Dance Academy aim to offer a fixed number of concessionary places per term, subject to availability. All concessionary places must be paid for in advance of the course to confirm your place.

Non-payment

Failure to make payment before term starts may result in no place being available. If this happens Dancescape Studios/Streetz Ahead Dance Academy will make every attempt to offer an alternative course or arrangement. If this is not possible then your name will be added to a waiting list.

If payment is outstanding, Dancescape Studio/Streetz Ahead Dance Academy reserves the right to withhold services. Every attempt will be made not to discuss monies owed with children, although in extreme circumstances (especially when children arrive without supervision) children may be turned away.

Management may share data with debt collection agencies in order to re-coup monies owed.

Cancellation

If a booking is cancelled before the start of term a minimum of a week’s notice should be given.

Occasionally some courses may be cancelled due to circumstances beyond Dancescape Studios/Streetz Ahead Dance Studios control. The administration team will endeavour to contact paid customers and will either offer an exchange for the course or, in rare cases of a cancellation, a full refund will be given.

Dancescape Studios/Streetz Ahead Dance Academy reserves the right to cancel a course if there are fewer than six participants on a course and the above efforts will be made to place a student in an alternative course or offer a pro-rata refund where appropriate.

If a single class does not take place due to circumstances beyond our control, we will view this class as postponed and will reschedule.

LOCALISED LOCKDOWNS and PANDEMICS:

If Dancescape Studios/Streetz Ahead Dance Academy cannot deliver classes due to force of government directive, we shall implement online classes via video conferencing software as a replacement. No refunds will be offered. 

If a child or household member is told to self-isolate by NHS Track and Trace (or equivalent service)  extra classes will be offered to make up for time missed, or videos of class missed will be supplied, no refunds will be given. If the student is unwell and cannot take part, This will be classed as missedsessions and as per the below, no refund will be made.

Refunds

Dancescape Studios/Streetz Ahead Dance Academy cannot offer a refund if you do not attend courses. A full refund will be given if the chosen workshop date/course is fully booked on receipt of payment. The first two classes are considered ‘trial’ classes. If for any reason the course is not suitable, we must be notified before the third class and a refund for classes not attended will be given. Please note, no refund or reduction will be made after the second class has taken place, whether further classes have been attended or not.

Holiday courses are non-refundable. 

Late Fees

Should Streetz Ahead Dance Academy/ Dancescape Studios hold spaces for regular pupils, and payment has not been made by week 2 , this will result in a follow up contact by admin. Failure to make payment after this contact will result in a £10 late fee being added. Constant chasing adds hours upon hours of admin as well as having an effect on business overheads. Should payment still not be made, every effort will be made to discuss monies owed and come to a mutual agreement.On the rare occasion that payment is still not paid the student would be asked to leave and funds would be transferred to a debt collection agency.