Terms and Conditions

“Terms and Conditions”

The Terms and Conditions of Studio H must be accepted by all students, parents & guardians

Section 1

Student Fees

1.      Fees must be paid in full, in advance, according to your invoice, irrespective of attendance, unless a separate arrangement has been explicitly agreed with the Principal.

2.      Fees for classes must be received by the date specified on your invoice. If not paid within 7 days of the invoice date then a penalty fee of $10.00 will be applied to your bill to reflect administration costs to the business.

3.      If a student is absent from class(es) no refunds will be made available unless in exceptional circumstances.

                    i.            In the event that Studio H is forced to close due to a localized or national lockdown then all student fees will be frozen and added as credit to their account, or, where possible, online classes will be offered as an alternative.

                  ii.            In the event a student lives in an area that is forced into a localized lockdown outside of Studio H’s geographical area then this will be dealt with on a discretional basis.

4.      If a student has a long-term illness or injury, fees may be refunded at the Studio H’s discretion. Minor injuries or holiday’s taken during term time will not be considered as eligible for refunds.

5.      On occasions when classes are cancelled, Studio H will endeavor to reschedule these as ‘make-up lessons.’ If Studio H is not able to reschedule these classes, students will have money subtracted from forthcoming fees to reflect this.

6.      If it is necessary to cancel a class due to adverse weather conditions, The Dance Collective will not refund class fees and where possible will offer ‘make-up lessons’ at a later date instead.

7.      If a student is asked to leave a class due to a breach of any of the conditions detailed within Studio H’s Terms and Conditions or Anti-bullying Policy, they will not be refunded.

8.      All methods of payment to Studio H must be by our preferred payment methods which are electronic payments through Venmo or Paypal, although cash or checks will be accepted if the the family name and invoice month is on the envelope.

9.       In order to cancel classes with Studio H, 2 weeks notice in writing is required for cancellation of classes. Failure to adhere to this will lead to an additional fee of $20.

10.  For all Private Lessons class fees must be paid upfront 24 hours in advance of the class. If you do not attend your booked class you forfeit the fee and will not be refunded. If you need to reschedule a booked private lesson please do so more than 24 hours in advance.

11.  All our payment terms are relevant and applicable to all classes.

 

Section 2

Uniform, Class Timing & Expected Standards of Behavior

1.       Without fail all students are expected to have clean, tidy and presentable uniforms. Uniform and good grooming standards form the foundation of Studio H’s standards on delivering high quality learning outcomes for all its students. If students are observed wearing inappropriate clothing or footwear they will not be permitted to participate in classes.

2.       All students, without fail, must wear their hair tied back neatly for class. Studio H expects all students to take responsibility for their own hair. If students have short hair they should wear a style that allows them to keep their hair out of their face. 

3.       All jewelry items (including watches) which the teacher feels may cause injury or is inappropriate for the class must be removed.

4.       Studio H expects all students, parents and guardians to demonstrate mutually respectful behavior towards teaching staff, other students and the studios. Studio H has a zero-tolerance policy on poor behavior and this may result in the student being asked to leave the school. Any evidence of bullying will not be tolerated and upon thorough investigation by Studio H will lead to immediate expulsion for any students found guilty of said offence.

5.       Under no circumstance are students permitted to chew gum whilst in class.

6.       Students are responsible for their own property and as such bringing items to classes is at their own risk. Studio H accepts no responsibility for any lost, damaged or stolen items.

7.       Studio H does not permit students to use mobile phones during classes. Any mobile phones bought into classes are entirely at the owner’s own risk and these must be switched off or on silent for the duration of the class. Only in exceptional circumstances will Studio H allow students to use a mobile phone and this will be down to the discretion of the teacher.

8.       Studio H does not allow students to leave the studios without the express permission of the teacher.

9.       Studio H does not permit students to sit out a class unless they become unwell or injured during the lesson or prior written consent from the student’s parent/guardian is given in advance.

10.   Studio H does not permit food and drink being brought into class with the exception of water.

11.   Children of primary school age and under must be collected from the studio by a parent/care giver or responsible adult. The teacher must be informed if collection is undertaken by persons other than the child’s parent or legal guardian.