Privacy Policy

Talking Props – Privacy Policy

1. Introduction

Talking Props ("we", "us", or "our") is committed to protecting the privacy and security of the personal data we hold about our students, parents/guardians, staff, and visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Data Controller: Talking Props
Business Address: [Insert your full business address]
Email: [email protected]

We are registered with the Information Commissioner's Office (ICO) if applicable. You may verify this at www.ico.org.uk.

3. What Information We Collect

We collect and process personal data including but not limited to:

Students:

Full name
Date of birth
Address
Emergency contact details
Medical information (e.g. allergies, conditions)
School details
Photographs/video (only with consent)

Parents/Guardians:

Name
Contact number
Email address
Payment details (processed securely and not stored by us directly)

Website Visitors:

IP address
Browser/device information
Contact form submissions

4. How We Use Your Data

We process data for the following purposes:

Enrolment and class administration
Communication with parents/guardians (emails, newsletters, reminders)
Emergency contact and safeguarding purposes
Tuition and fee management
Marketing and promotion (only with explicit consent)
Legal and regulatory compliance (e.g. safeguarding, insurance)
Website analytics and performance monitoring

5. Lawful Bases for Processing

Under the UK GDPR, we rely on the following lawful bases to process your personal data:

Consent – e.g. for marketing or using photos/videos.
Contractual obligation – e.g. managing your child’s enrolment and tuition.
Legal obligation – e.g. safeguarding children.
Vital interests – e.g. emergency medical care.
Legitimate interests – e.g. improving our services.

6. How We Store Your Data

Data is stored securely using password-protected digital systems and/or locked physical files.
We retain data only as long as necessary for the purposes outlined in this policy.
Student records are typically kept for 7 years after leaving Talking Props to comply with legal and financial requirements.
Data is regularly reviewed and securely deleted when no longer needed.

7. Sharing Your Data

We do not sell or share your data with third parties for marketing. We may share data only where necessary, such as:

With medical professionals in an emergency
With third-party service providers (e.g. payment processors, competition organisers)
With legal or safeguarding authorities where required
All third-party providers we use comply with UK data protection laws.

8. Your Data Protection Rights

You have rights under the UK GDPR, including:

Right to access – You can request copies of your personal data.
Right to rectification – You can ask us to correct inaccurate data.
Right to erasure – You can request deletion of your data (subject to legal obligations).
Right to restrict processing – You can request limited use of your data.
Right to object – You can object to how we use your data in certain circumstances.
Right to data portability – You can request we transfer your data to another organisation.

To exercise your rights, please email us at [email protected]. We will respond within 30 days.

9. Photography and Media Consent

We may take photographs and videos during classes, events, and performances. These may be used on our website, social media, or promotional materials only if you have given written consent. You may withdraw consent at any time.

10. Cookies (Website Use)

Our website may use cookies to enhance your browsing experience. These are small text files stored on your device. You can manage or disable cookies via your browser settings.

11. How to Complain

If you have concerns about how we handle your data, please contact us directly at [email protected].

If you're not satisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

www.ico.org.uk/concerns

Phone: 0303 123 1113

12. Policy Updates

We review and update this Privacy Policy periodically. The latest version will always be available at www.talkingprops.co.uk.

13. Contact Us

If you have any questions about this Privacy Policy or your data, contact:

Email: [email protected]

Website: www.talkingprops.co.uk